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All Journal Ilomata International Journal of Management SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL Ilomata International Journal of Management Skyhawk: Jurnal Aviasi Indonesia Open Access DRIVERset Journal of Science Technology (JoSTec) Journal of Accounting and Finance Management (JAFM)
Untung Lestari Nur Wibowo
Akademi Penerbang Indonesia Banyuwangi
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL

 1 
THE EFFECT OF SERVICE QUALITY, AND CORPORATE IMAGE ON LEARNING SATISFACTION AND STUDY LOYALTY AND ITS IMPACT ON MOUTH WORDS IN ALL GROUP MINISTRY OF RELATIONS AVIATION VOCATIONAL COLLEGES Prasetyo Iswahyudi; Ahmad Mubarok; Rifki Arif; Untung Lestari Nur Wibowo; Ahmad Hariri
SOSIOEDUKASI Vol 9 No 1 (2020): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

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Abstract

Related to this, the service to students must be improved both in terms of quality and quantity. This study aims to analyze the effect of service quality and corporate image on learning satisfaction and student loyalty and its effect on word of mouth in all institutions of the Ministry of Transportation's SMK Aviation. This type of research is causal research. The data collection technique was carried out by survey method through distributing questionnaires. The population and sample used in this study were 78 students of the Aviation Vocational School of the Ministry of Transportation who had studied for more than one year. The data analysis technique used is the Structural Equation Model (SEM) with the help of the Smart Partial Least Square (PLS). The results in this study indicate that: Service quality has a significant effect on learning satisfaction but not significant on student loyalty. The better the quality of service provided, it will increase learning satisfaction. Thus the research hypothesis which states that Service Quality has a significant effect on Learning Satisfaction in all Kemenhub aviation Vocational Schools can be accepted. The analysis results also prove that Corporate Image has a significant effect on Student Loyalty but not significant on Learning Satisfaction. The better the image of the company will increase Student Loyalty. Thus, the hypothesis which states that Company Image has a significant effect on Student Loyalty in all Aviation Vocational Schools of the Ministry of Transportation is acceptable.
STUDY ON SATISFACTION LEVEL IMPLEMENTATION OF E-LEARNING AS SUPPORTING MEDIA LEARNING THE ACADEMY AVIATOR INDONESIA BANYUWANGI Ahmad Hariri; Ahmad Mubarok; Untung Lestari Nur Wibowo; M. Akbar Fathafirza
SOSIOEDUKASI Vol 9 No 1 (2020): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (178.302 KB)

Abstract

Good quality education is one key to the progress of civilization and improvement of living standard of a nation. In order to achieve a good quality of education needed an integrated learning process by using different methods of learning and innovation that allows a continuous learning not limited by space and time. Teaching and learning activities between teachers and students with the conventional method through face to face that had been applied to the weakness of the method of learning with face-to- face methods in Indonesian Civil Pilot Academy can be minimized by providing learning facilities online or e-learning which can be accessed by all students at any and anywhere as long as connected to the internet. The scope of the problem under study is how to design and implement e-learning Indonesian Civil Pilot Academy The purpose of this research is the availability of e-learning application of Indonesian Civil Pilot Academy, while the expected benefits of this research is the ease for students in conducting learning activities without time and space is limited, while the objective of this study was teachers and Indonesian Civil Pilot Academy. The method used in this work is the method of library practice, observation, interviews, analysis, design and pilot projects. With the application of e-learning co- produced learning facilities outside learning with face to face methods.
Co-Authors A. Irland Patappuri Agung Wahyu Wicaksono Ahmad Hariri Ahmad Mubarok Alfiani Zhafira Aras Arief Rusdiansyah Arief Rusdyansyah Cris Kuntadi Daniel Dewantoro Rumani Ikhwanul Qiram Ikhwanul Qiram M. Akbar Fathafirza Marsel Rionaldo Lubis Muhammad Nur Cahyo Hidayat Nasrullah Prasetyo Iswahyudi Putra Wicaksono Quirina Ariantji Patrisia Mintje Rafif Pamandu Rangga Handhika Putra Rifki Arif Sabam Danny Sulung Sabam Dany Sulung Suherman Verrel Anthareza