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ESP VIRTUAL LEARNING MEDIA EVALUATION: A CASE OF ENGLISH FOR RESTAURANT WORKERS Muhamad Nova
ETERNAL (English, Teaching, Learning and Research Journal) Vol 7 No 1 (2021)
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/Eternal.V71.2021.A7

Abstract

The development of technology recently demands a shift in the English language teaching and learning process, and to support the independence of language learning, virtual learning becomes an option to bridge the need for technology integration and open-learning access from the internet. This research aimed at finding out the learning media evaluation for teaching English for restaurant workers through virtual learning, i.e. video, podcast, virtual simulation, and PowerPoint presentations. This research was carried out by conducting qualitative research. The data were collected using questionnaires to 57 students in a vocational education institution and an interview with several selected students to clarify and to confirm their unclear statements on the questionnaire. The data were then analyzed by calculating the frequency of students’ responses and classifying the responses toward the learning media application in virtual learning. As a result, it was found that video becomes the most preferable learning media and PowerPoint Presentations become the least preferable learning media in virtual learning for English for restaurant workers. The results also indicated that the mode of the video was more attractive and understandable since it could combine both audio and visual aids in the learning process, and support the students’ skill enhancement. Meanwhile, the single-mode PowerPoint Presentations were less attractive for the students and led them to boredom. Henceforth, the English teachers and lecturers who teach English for Specific Purposes are suggested to provide more video simulations on virtual learning platform to support the engagement of the teaching and learning activities.
VIDEOCONFERENCING FOR SPEAKING ASSESSMENT MEDIUM: ALTERNATIVE OR DRAWBACK? Muhamad Nova
Premise: Journal of English Education and Applied Linguistics Vol 9, No 2 (2020): Premise Journal: e-ISSN:2442-482x, p-ISSN:2089-3345
Publisher : UNIVERSITAS MUHAMMADIYAH METRO (MUHAMMADIYAH UNIVERSITY OF METRO)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/pj.v9i2.3068

Abstract

The urgency of technology integration has arisen due to the current pandemic break. With a sudden shift from conventional learning to virtual learning, less proper preparation on utilizing the technology integration may occur. The present study aimed at unraveling the perception and obstacles faced during the implementation of videoconferencing as a speaking assessment medium. By applying qualitative research with a snapshot case study design in a vocational education institution, this study gained the data through questionnaires, focus group discussion, and an interview. As a result, the majority of the students perceived negatively toward the implementation of videoconferencing as a speaking assessment medium. These negative reactions occurred due to the nervousness and anxiety along the online speaking assessment process. Moreover, the obstacles faced, such as bad internet connection, technical problems, and surrounding disturbance, also contributed an impact on students’ language production and the sound heard by the students during the online speaking assessment. From the results of the present study, the application of videoconferencing as a medium in assessing students’ speaking ability needs to be reappraised to preview its function whether it can be used as an alternative way or it contributes a drawback effect during the assessment process.
Developing Industry 4.0-Based English for Hospitality Business Learning Model Francisca Titing Koerniawaty; Muhamad Nova
Premise: Journal of English Education and Applied Linguistics Vol 10, No 1 (2021): Premise Journal: e-ISSN 2442-482x, p-ISSN 2089-3345
Publisher : UNIVERSITAS MUHAMMADIYAH METRO (MUHAMMADIYAH UNIVERSITY OF METRO)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/pj.v10i1.3557

Abstract

This study aimed at developing English for Hospitality Business learning model which is adequate to Industry 4.0. This research applied the Research and Development research design. This study employed several research instruments, including a questionnaire, interview guide, observation field note, and expert judgment evaluation form. This study also invited a total number of six English lecturers and two experts on hospitality and management studies to participate in the study. As a result, a set of learning tools has been developed, including syllabus, lesson plan, and learning material. The syllabus made contains 14 learning outcomes distributed into sixteen learning topics in line with the hospitality management scope. The lesson plan developed has been arranged and organized with the combination of synchronous and asynchronous learning. The teaching and learning programs are designed for online and offline activities. The learning materials are arranged into a module covering learning materials, quiz, assignments, and discussion. The result of expert evaluation is 4.6 which can be classified as high-quality product. This learning model can be implemented for tourism vocational college, especially for hospitality management study program which needs the English subject as professional support to their career.
Students’ Awareness on Speaking Anxiety in English for Specific Purpose Speaking Project I Wayan Suadnyana; Muhamad Nova
EDULIA: English Education, Linguistic and Art Journal Vol 2 No 1 (2021): EDULIA: English Education, Linguistic and Art Journal
Publisher : EDULIA: English Education, Linguistic and Art Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (413.703 KB)

Abstract

This study aimed at finding out students’ awareness of speaking anxiety and the type of speaking anxiety occurring in English for the Specific Purpose speaking project. The study employed a qualitative approach with a case study design and used questionnaires and interviews to collect the data. The study was conducted in one vocational school in Denpasar, with a total of 51 students participating. The data were analyzed through data reduction, data display, and conclusion drawing. As a result, it was found that more than half of the students (58.82%) were being aware of their speaking anxiety during the voice recording. The panic attack and feeling worried become the type of anxiety that the students felt. In conclusion, the anxiety arose due to their lack of English language mastery and their fear of listeners’ comments toward their voice recording. Teachers and lecturers are required to support the students and motivate them to practice the language praxis. Keywords: English for Specific Purpose, Speaking Anxiety, Student’s Awareness
Using Online Podcast as a Speaking Activity in Online Classroom Muhamad Nova
Jurnal Pedagogy Vol 10 No 1 (2022): Pedagogy: Journal of English Language Teaching
Publisher : State Institute for Islamic Studies IAIN of Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/joelt.v10i1.4602

Abstract

In digital era, English educators are required to improve the quality of the learning instruction by integrating technology in learning process. Yet, challenges occur in integrating technology in speaking activity. The aim of the current study was to seek for students’ perspectives on using online podcast as a speaking activity in online classroom. The study used qualitative approach with the total of 47 English for Specific Purpose students coming from Tourism Management program participated in the study. The data were gathered through questionnaire distribution and interview and analyzed through three stages, including data reduction, data display, and conclusion drawing. The result showed that most of the students perceived the online podcast as a positive activity for their speaking skill. Majority of the students admitted the use of online podcast in online classroom motivates them to practice their speaking, enhance their creativity, and improve their public speaking skill.
Students’ perception on rapport in english classroom Muhamad Nova
Journal of Language and Applied Linguistics Vol. 1 No. 1 (2020): Journal of Language and Applied Linguistics
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (211.631 KB)

Abstract

Rapport is necessary to establish effective teaching and learning process. To maintain the rapport, the EFL teachers need to find appropriate activities to be conducted in the classroom. Therefore, this study is established to investigate the EFL teacher’s activities in maintaining rapport in EFL classroom. By conducting a questionnaire survey to 125 students, the activities conducted by EFL teachers in maintaining rapport are identified. It reveals that the teacher has conducted 19 activities from 20 activities provided in maintaining rapport in EFL classroom based on students’ perception. EFL Teacher has not done showing their interest on students completely. EFL teacher needs to emphasize more their interest to students and try to approach them individually through group discussion. Furthermore, EFL teachers can evaluate their teaching activities to foster a positive learning environment. Further research is recommended to investigate the activities done by EFL teachers in maintaining rapport based on the teacher’s perception.
EVALUATING INTERACTIVE VIDEO UTILIZATION IN ENGLISH FOR TOURISM BUSINESS CLASS Putu Sri Darmayanti; Muhamad Nova
Premise: Journal of English Education and Applied Linguistics Vol 11, No 3 (2022): Premise Journal: e-ISSN 2442-482x, p-ISSN 2089-3345
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/pj.v11i3.5661

Abstract

Interactive video as one technology product provides an opportunity to enrich students' learning experience. The current study aimed to identify students' perception of interactive video utilization in English for tourism business classes and students' preference in applying interactive video in learning English for tourism business. The interactive videos were embedded in the learning management system, and the students had to utilize them individually. This study employed mixed-method research with an explanatory design. The data were gained through an administering questionnaire survey to 34 students majoring in the Hospitality program and analyzed using descriptive statistics by calculating the frequency of the answer to each question. Then, an interview was also conducted with several students to gain a further explanation of their learning media preferences. The results showed that the students perceived the interactive video positively based on its question layout, quality, and user interface. Furthermore, 94.1% of the students prefer to learn with interactive video than video. The students claimed that the interactive video helps them remember the learning material better, guides them to understand the material, encourages them to focus while watching the video, and makes the learning process more exciting. However, one student argued that the questions needed to be fully understood, and another highlighted the rewind button's unavailability. The result of the study indicated that the utilization of interactive video could be a beneficial learning tool in teaching English to the tourism business. In contrast, the English teacher or lecturer should also consider the students' freedom of learning.
Nonverbal Communication as a Communication Strategy in Hotel Job Interview: A Narrative Inquiry Study Luh Eka Susanti; Muhamad Nova
MUKASI: Jurnal Ilmu Komunikasi Vol. 1 No. 4 (2022): November 2022
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v1i4.1263

Abstract

Nonverbal communication is portrayed as a communication strategy to convey interpersonal communication meaning. This study aimed at identifying the types of nonverbal communication applied by the job applicant in a hotel job interview and the users’ perspective toward the nonverbal communication applied as a communication strategy. This study employed a qualitative study with narrative inquiry design by interviewing one experienced human resources officer and 2 human resources managers. The data were gathered through interviews in different sections with different informants. The interview was recorded and transcripted. The interview transcription was analyzed to identify the tendency of the informant’s answers. The result showed that the most nonverbal communication occurring in hotel job interview include body language, voice tone, and grooming. The human resources managers and staffs, as an interviewer, prefer to have good attitude over good knowledge. This implied that hotel job applicants must be aware on their body language, voice tone, and grooming before attending a job interview.
Pura Luhur Tamba Waras: aspects of sustainable tourism and spiritual tourism I Made Rony Mulia Kusuma Putra; I Gede Mudana; I Made Darma Oka; Muhamad Nova
International Journal of Green Tourism Research and Applications Vol. 4 No. 2 (2022): December 2022
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v4i2.108-114

Abstract

This research aims to analyze the implementation of sustainable tourism in spiritual tourism at Pura Luhur Tamba Waras in Desa Sangketan, Tabanan Regency, Bali, Indonesia. This research uses qualitative analysis techniques. The data source used is secondary data and is accessed through company documents, journals, books, articles, and websites. The results show that sustainable tourism in spiritual tourism at Pura Luhur Tamba Waras are the application of basic concepts in sustainable tourism, namely the social concept of cooperation. The economic concept has also been implemented very well, namely the surrounding community can sell spiritual facilities and infrastructure in the temple area, but the implementation of the environmental concept is not good because the waste that is used for spiritual tourism is not well managed. Pura Luhur Tamba Waras has implemented three basic concepts of sustainable tourism, namely social, economic and environmental but the concept of the environment has not been maximally implemented.
Penerapan prosedur check in oleh resepsionis di jambuluwuk oceano seminyak hotel Anak Agung Made Ratna Dewi; Muhamad Nova
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 1 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i1.279

Abstract

Guna bertahan pada persaingan bisnis hotel di Bali, setiap hotel harus memberikan pelayanan yang terbaik kepada setiap pengunjung tamu, sehingga setiap staff yang bekerja pada hotel khususnya yang langsung berhubungan dengan tamu harus memberikan pelayanan yang maksimal yang sesuai dengan standar operasional prosedur yang ditetapkan, salah satunya seksi resepsionis yang merupakan bagian departemen kantor depan harus memberikan kesan yang baik dari awal menangani tamu yaitu pada saat check-in. Teknik pengumpulan data yang penulis gunakan adalah observasi, wawancara dan dokumentasi, tujuan penulis melaksanakan penelitian ini adalah untuk mengetahui sejauh mana resepsionis menerapkan prosedur check-in dan mengetahui hambatan dalam melaksanakan tugas resepsionis yang sesuai dengan standar yang telah ditetapkan. Pendekatan penelitian yang digunakan adalah pendekatan kualitatif dengan rancangan studi kasus tunggal, penelitian ini dilakukan dengan cara mengamati resepsionis menerapkan prosedur check-in yang telah ditetapkan hotel lalu membandingkan penerapan yang sesuai dan tidak sesuai dengan SOP dan mewawancarai manajer kantor depan terkait hambatan yang dimiliki selama menerapkan proses check-in. Hasil penelitian ini berupa 4 dari 15 poin SOP yang tidak selalu diterapkan dimana resepsionis tidak memberikan welcome drink kepada tamu, tidak mengecek dengan seksama isi voucher, tidak menagih pembayaran kamar tamu dan tidak memberikan keramahtamahan yang sesuai dan hal ini dikonfirmasi oleh manajer kantor depan beserta dengan alasan tidak dilaksanakannya dengan baik keempat poin SOP. In order to survive in the hotel business competition in Bali, every hotel must provide the best service to every guest, so that every staff who works at the hotel, especially those directly handling the guests, must provide maximum service in accordance with established SOP, receptionist section which is part of the front office department must give a good impression from the beginning such as check-in. The data collection technique that the author uses is observation, interviews and documentation, This research is intended to find out Check-in Implementation based on SOP and knows the obstacles in carrying out the receptionist's duties in accordance with the standards that have been set. The research approach used is a qualitative approach with a single case study design, this research was conducted by observing the receptionist applying the check-in procedures that had been set by the hotel and then comparing the application that was suitable and not in accordance with the SOP and interviewed the front office manager regarding the obstacles they had during implementing check-in process. The results of this study are 4 out of 15 SOP points that are not always applied where the receptionist does not provide welcome drinks to guests, does not check carefully the contents of the voucher, does not collect guest room payments and does not provide appropriate hospitality and this is confirmed by the front office manager along with reasons for not properly implementing the four SOP points.