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All Journal Jurnal Computech & Bisnis (e-Journal) Kontigensi: Jurnal Ilmiah Manajemen Acman: Accounting and Management Journal Majalah Bisnis & IPTEK Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal) Informatics Management, Engineering and Information System Journal
Komara, Anton Tirta
STIE Pasundan, Bandung
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Library & Information Science Social Sciences Other

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PENGARUH E-SERVICE QUALITY DAN E-RECOVERY SERVICE QUALITYTERHADAP E-SATISIFACTION SERTA IMPLIKASINYA PADA E-LOYALTY PELANGGAN MASKAPAI PENERBANGAN AIR ASIA Anton Tirta Komara
Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal) Vol 7 No 2 (2013): Jurnal Ekonomi, Bisnis & Entrepreneurship
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) STIE Pasundan Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (365.346 KB)

Abstract

The research objective is to be achieved (1) To determine the relationship E-service quality, E-recovery service quality customer Airlines Air Asia and (2) To determine the effect of E-service quality, E-recovery service quality of the customer E-Satisfaction Customer Airlines Air Asia and its impact on customer E-Loyalty. The study population is customer Air Aviation Services Asia which are members of the backpacker community's and the study sample was taken as many as 349 people. This sample was taken by random sampling. Data processing technique using path analysis. The results showed that in fact the electronic-based services after the transaction should be further improved. Therefore it is proven that the electronic-based services in theory and research results proved able to satisfy customers who eventually become loyal customers, however there are still some elements of the service that should be improved by the company.
Information Control on Inventory Study at In One of The Garment Companies in Bandung Larry Al Bar Hendra Putra; Anton Tirta Komara; Iwan Sidharta; Nita Yura Roslina; Imelda Megawati
Informatics Management, Engineering and Information System Journal Vol. 1 No. 1 (2023): Infotmatics Management, Engineering, and Information System Journal
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/imeisj.v1i1.220

Abstract

The objective of this study is to examine the impact of the Finished Goods Inventory Accounting Information System on the internal control of finished goods inventory at PT. Partners Adi Jaya Manunggal in Bandung City. Based on the obtained calculation results, it has been determined that the Accounting Information System (X) for Finished Goods Inventory is deemed to be of satisfactory quality, as indicated by a score of 3.39. The internal control system for managing finished goods inventory (Y) has demonstrated effective performance, as evidenced by a value of 3.37. The optimization and effective utilization of a precise accounting information system for finished goods inventory is expected to enhance internal control measures for such inventory. The research employed a descriptive verification research method at PT. Partners Adi Jaya Manunggal in Bandung City. In order to gather data and information that will substantiate this research, the approach involves the collection of secondary data and the utilization of linear regression hypothesis testing. This methodology aims to offer a comprehensive understanding of the impact of the Finished Goods Inventory Accounting Information System on the Internal Control System for Finished Goods Inventory. According to the findings of the study, the outcomes of the linear regression analysis indicate that the equation Y = 8.006 + 0.817. This finding indicates that a majority of the population in Mitra Adi Jaya Manunggal, Bandung City, accounts for 63.3%, while the remaining 36.7% represents an unexamined variable of influence.
Co-Authors Aditia Aditia Anisa Septiani Boy Suzanto Didin Mushlihuddin Djajun Djuhara Euis Nelliawati Euis Nelliwati Imelda Megawati Iwan Sidharta Jatmika, Lungguh Larry Al Bar Hendra Putra Maulana Yusup, Maulana Mushlihuddin, Didin Nelliawati, Euis Nita Yura Roslina Roslina, Nita Yura Satria, Rd. Okky Satria, Rd. Okky Septiani, Anisa Soleha, Lilis Karnita Sonia, Lina Tika Aswati Yayu Sudia