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All Journal Acman: Accounting and Management Journal Majalah Bisnis & IPTEK Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Roslina, Nita Yura
STIE Pasundan Bandung
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Library & Information Science

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ANALISIS KOMPARATIF PELAYANAN AKADEMIK PADA FAKULTAS EKONOMI DAN FAKULTAS ISIP UNIVERSITAS JENDERAL ACHMAD YANI Nita Yura Roslina; Ester Manik
Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal) Vol 9 No 2 (2015): Jurnal Ekonomi, Bisnis & Entrepreneurship
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) STIE Pasundan Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (451.699 KB)

Abstract

Upgrading of skills as well as knowledge to make a new generation of high quality to be able to pursue and develop science and technology are regarded as a catalyst of economic progress that will improve people's welfare. Therefore, the college has an ethical responsibility to the quality of its graduates as work ability, creativity, community recognition as an absorber of human resources towards credibility. Private universities are faced with tight competition and should do anticipate to explore and improve all aspects of service that are owned, including in terms of academic services. Academic services can be interpreted as an attempt by the college to provide facilities to meet the needs of students in matters related to academic activities. This study aims to find out, observe, assess and analyze whether there are significant differences anatara academic services students of the Faculty of Economics and the Faculty of Social and Political Sciences University General Achmad Yani. In this study took a sample of 149 students of the Faculty of Economics and 143 students from the Faculty of Social and Political Sciences Unjani.The method of analysis used to answer the hypothesis is to use parametric statistics that comparative analysis with t test (t-test). The results of his research is the average score of students of the Faculty of Economics Unjani to attribute academic services at 73.7% (relatively high) compared to the average score of students of the Faculty of Social and Political Sciences of the attributes of academic services amounted to 72.6% (high enough). The difference score of 1.2% illustrate the difference. Results of calculation with the formula t-test separated sample variance relation is independent (uncorrelated) and the second variant sample is not homogeneous, known F count larger than F table (1.3> 1,271). Based on calculations by comparing t arithmetic with t table known that t t table amounted to -1.79 -0.7047 with a standard error of 7.5% (0.075), thus there are significant differences on the attributes of academic services between the students of the Faculty of Economics with the students of the Faculty of Social Sciences and Political University General Achmad Yani. Keywords : comparative anaysis, academic serivices.
TEACHER PERCEPTION ON LEADERSHIPS: SURVEY ON PUBLIC HIGH SCHOOLS IN BANDUNG REGENCY Vicky Achmad Zulfikar; Robbi Saepul Rahman; Nita Yura Roslina
Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal) Vol 15 No 1 (2021): Jurnal Ekonomi, Bisnis & Entrepreneurship
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) STIE Pasundan Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (34.186 KB) | DOI: 10.55208/jebe.v15i1.216

Abstract

The leadership role of the principal is one aspect in improving the quality of education. Principal leadership consists of various components, namely leadership styles, educators, managers, administrators, supervisors, leaders, innovators and motivators. This study aims to validate the components proposed in this study whether they are the forming factors of the principal's leadership variable. To answer the research questions, the researchers used a quantitative approach with factor analysis techniques to validate the predetermined components perceived by the teacher. Respondents are high school teachers at one of the secondary schools in Bandung Regency as many as 75 teachers. The results indicate that it is evident that the principal's leadership consists of 8 components, namely leadership style, educator, manager, administrator, supervisor, leader, innovator and motivator. The results of the study indicate that the principal's measurement can use the 8 factors that make up the principal's leadership variable.
Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Konsumen : (Studi pada salah satu perusahaan jasa transportasi di Kota Bandung) Aditia Aditia; Anton Tirta Komara; Nita Yura Roslina; Lungguh Jatmika
Acman: Accounting and Management Journal Vol. 1 No. 2 (2021): Acman: Accounting and Management Journal
Publisher : Center of Research, STIE Pasundan, Bandung, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (31.172 KB) | DOI: 10.55208/aj.v1i2.25

Abstract

This study aims to determine service quality and price on customer satisfaction. The research method used is a survey method on 100 customers at one of the transportation service providers in the city of Bandung. The path analysis technique is used to answer the problem formulation. The results show that the service quality variable and the price variable have a significant effect either partially or simultaneously on customer satisfaction; however, there are still several factors that influence customer satisfaction outside of this study. The study results recommend that the company's management provide directives and strict rules to bus officers always to pay attention and make time-efficient, for example, the time of bus departure and bus arrival on the destination route so that there are no delays.
Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Kepuasan Konsumen: Studi pada perusahaan jasa pengiriman di Kota Bandung Tika Aswati; Anton Tirta Komara; Rd. Okky Satria; Nita Yura Roslina
Acman: Accounting and Management Journal Vol. 2 No. 1 (2022): Acman: Accounting and Management Journal
Publisher : Center of Research, STIE Pasundan, Bandung, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/aj.v2i1.26

Abstract

This study aims to determine the magnitude of the influence of service quality and corporate image on customer satisfaction at one of the delivery service companies in the city of Bandung. Respondents are customers who use delivery services as many as 90 customers. Researchers used path analysis techniques to determine the magnitude of the influence of service quality and corporate image on customer satisfaction. The calculation results show a significant effect of service quality and company image on customer satisfaction. Recommendations from the study results suggest that optimizing consumer satisfaction felt by consumers should make consumers loyal to shipping service products so that consumers are reluctant to switch to using other shipping service products. Furthermore, with service improvements that make consumers loyal, consumers will likely be willing to pay more for the services they feel.
PENGARUH BAURAN ECERAN (RETAILING MIX) TERHADAP CITRA YANG BERLAKU (CURRENT IMAGE) PADA ALFAMART DUSTIRA CIMAHI Lungguh Jatmika; Nita Yura Roslina
Majalah Bisnis & IPTEK Vol 10 No 1 (2017): Bisnis dan Iptek
Publisher : Pusat Penelitian Dan Pengabdian Masyarakat (P3M) STIE Pasundan Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (367.396 KB)

Abstract

This study aims to determine how the effects of retail mix of brand image. This research is a quantitative research with descriptive and verifikatif data analysis. Technique of sample determination by using accidental sampling counted 30 respondents. The results showed that the retail mix entered in both categories and brand image entered in either category. The effect of retail mix on brand image amounted to 43.56%. It is stated that the formation of the current on Alfamart Dustira Cimahi also determined by other factors of 56.44% which is not examined in this study. Keywords: retail mix, brand image.
Co-Authors Aditia Aditia Ester Manik Jatmika, Lungguh Jatmika, Lungguh Komara, Anton Tirta Rahman, Robbi Saepul Satria, Rd. Okky Tika Aswati Zulfikar, Vicky Achmad