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Journal : SMART Management Journal

PENGARUH LEADER MEMBER EXCHANGE TERHADAP KINERJA DOSEN UNIVERSITAS MUHAMMADIYAH CIREBON JAENUDIN JAENUDIN
SMART Management Journal Vol 1, No 2 (2021): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (593.18 KB) | DOI: 10.53990/smj.v2i1.5

Abstract

Knowledge management in the world of Education is increasingly important as a research topic, especially in the effort to improve the performance of lecturers in a university. Human resources are assets that must be safeguarded, the role of lecturers as HR is very important in improving the quality or quality of a college, especially at the University of Muhammadiyah in Cirebon. This research aims to describe leader member of exchange and job performance. In addition, to find out whether there is a relationship between each variable both the relationship directly and indirectly. The approach used in this study is quantitative with a survey research design that uses the path analysis approach. The population of this study were all lecturers of the University of Muhammadiyah Cirebon (UMC) with a sample of 117 lecturers. The data collection technique uses an instrument in the form of a questionnaire. The results showed that the job performance of Muhammadiyah Cirebon University lecturers was influenced more dominantly by the Leader member of exchange variable. Based on the data found in the field it can be concluded that the performance of Muhammadiyah Cirebon University lecturers will be more prudent when lecturers are led by leaders who want to go directly involved with their subordinates in carrying out their work or leader member exchange (LMX). This is a finding that should be followed up in the hope of improving the performance of lecturers at the Muhammadiyah University in Cirebon
PENGARUH MOTIVASI KERJA DAN LOYALITAS KERJA TERHADAP PRODUKTIVITAS KERJA KARYAWAN PT. CISARUA MOUNTAIN DAIRY ADE CHAIRUNNISA; JAENUDIN JAENUDIN
SMART Management Journal Vol 1, No 1 (2020): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (287.937 KB) | DOI: 10.53990/smj.v1i1.20

Abstract

This study aims to determine the effect of work motivation and loyalty on the work productivity of PT. Cimory employees, and the research was conducted directly at the PT. Cimory factory in the Sentul industrial area. This research is a descriPT.ive study with a quantitative approach, the data collection techniques used in this study are questionnaires and direct interviews with related parties according to the research objectives. The research subjects used were employees of PT. Cimory as many as 100 respondents. The analysis technique uses the classical assum PT.ion test, multiple regression with the model feasibility test, namely the t test and f test. The results showed that from 100 respondents it was known that by means of the t test (partial), the variable of work motivation on the work productivity of PT. Cimory employees obtained a significant influence, with a value of t count 4.021 1.660 t table. As for the job loyalty variable partially there is no significant effect on the work productivity of PT. Cimory employees, with a value of t count 0.462 1.660 t table. While the f test (simultaneous) work motivation and job loyalty have a significant effect on the work productivity of PT. Cimory employees, with a calculated f value of 8.108 3.09.
SENTIMEN KEAGAMAAN SEBAGAI PONDASI BISNIS STUDI PADA MINIMARKET 212 MART MUTIARA GADING TIMUR MUSTIKAJAYA - KOTA BEKASI Jaenudin Jaenudin
SMART Management Journal Vol 2, No 2 (2022): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (381.79 KB) | DOI: 10.53990/smj.v2i2.163

Abstract

The current economic systems ruled mostly are socialist and capitalist. Islamic system or economy sharia presented Muslim power to run their own based on their belief. The unique point of 212 retail mart establishment is based on the emotional and religious feeling of Muslim power in the event of 212. This research focused on how this business was managed and its results after more than five years. This study aims to escalate whether religious sentiment feelings can run the business smoothly or it is only euphoria that still needs many areas of improvement in managing this retail mart.
PENGARUH PERSEPSI HARGA, PROMOSI PENJUALAN, DAN KUALITAS PELAYANAN DALAM MENCIPTAKAN LOYALITAS PELANGGAN Dela Isnaeni Rachmawati; Jaenudin Jaenudin
SMART Management Journal Vol 3, No 1 (2022): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (185.506 KB) | DOI: 10.53990/smj.v3i1.201

Abstract

This study aims to determine the effect of price perception, sales promotion, and service quality in creating customer loyalty. This study uses a quantitative approach with descriptive methods, quantitative descriptive is a type of research to analyze data by describing or describing the data that has been collected. The instrument in this study used a questionnaire and the data analysis technique in this study used an instrument test, analysis requirements test, and hypothesis testing, and the method used was the multiple linear analysis methods. The results of this study indicate that: (1) price perception has a positive and significant effect on customer loyalty, (2) price sales promotions have a positive and significant effect on customer loyalty, (3) service quality has a positive and significant effect on customer loyalty, (4) perception price, sales promotion, and service quality together have a positive and significant effect on customer loyalty.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI TOKO INFORMA AHMAD YANI BEKASI Nabila Nabila; Jaenudin Jaenudin
SMART Management Journal Vol 3, No 2 (2023): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53990/smj.v3i2.241

Abstract

This study aims to analyze the effect of service quality which consists of reliability, assurance, tangibles, empathy, and responsiveness to customer satisfaction at Informa Store, at Ahmad Yani - Bekasi. The research method used is descriptive quantitative. The author collected data in the form of a questionnaire, with a total of 110 respondents using Slovin to determine the sample size. The analytical methods used are descriptive statistical tests, validity tests, data reliability tests, normality tests, heteroscedasticity tests, correlation coefficients, coefficients of determination, simple linear regression tests, and hypothesis tests which are processed using the Statistical Package for Social Sciences (SPSS) version 25 program. Simultaneous test results show that the quality of service (X) which consists of reliability, assurance, physical evidence (tangibles), empathy (empathy), and responsiveness (responsiveness) have a significant effect simultaneously (together). the same) on the customer satisfaction variable with a significance value (P value) of 0.003