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All Journal Business Management Journal Program Studi Manajemen Humanism: Journal of Community Empowerment (HJCE) Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Jurnal Pengabdian Masyarakat - Teknologi Digital Indonesia MANISE (Manajemen, Bisnis dan Ekonomi) Hikmayo: Jurnal Pengabdian Masyarakat Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat

Mursyid Mursyid

Akademi Manajemen Administrasi Yogyakarta

Author-ID : 5361766

Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

Published : 10 Documents Claim Missing Document

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EFEKTIVITAS PENERIMAAN PBB DAN KONTRIBUSINYA TERHADAP PENDAPATAN ASLI DAERAH KABUPATEN PURWOREJO JAWA TENGAH Mursyid Mursyid
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol 14 No 2 (2021): Jurnal Bisnis Administrasi dan Manajemen - Oktober
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

The purpose of this study was to determine the effectiveness and contribution of PBB revenue to PAD in Purworejo Regency, Central Java. The results of the research and discussion concluded that 1) The realization of PBB revenue in Purworejo Regency for the last 5 years was still above 100%. Thus, during that period, PBB revenue was categorized as “Very Effective” and 2) The contribution given by PBB to PAD in Purworejo Regency during the last 5 years was categorized as very low, because all of them were still below 10%.

KINERJA PEGAWAI DINAS PERTANAHAN DAN TATA RUANG KOTA YOGYAKARTA DI MASA PANDEMI COVID-19 MELALUI WFH (WORK FROM HOME) Muhammad Fatkhurohman Albashori; Mursyid Mursyid; Irine Diana Sari Wijayanti
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol 15 No 1 (2022): Jurnal Bisnis Administrasi dan Manajemen - April
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

The purpose of this study was to find out 1) the per formance of employees during the Covid-19 pandemic at the Yogyakarta Land and Spatial Planning Office, 2) the obstacles in implementing WFH (Work From Home) during the Covid-19 pandemic at the Yogyakarta Land and Spatial Planning Service and 3) the efforts made by the Yogyakarta Land and Spatial Planning Office to analyze the constraints of WFH (Work From Home). The results of the study obtained information that 1) Employee performance in WFH (Work From Home) during the Covid-19 pandemic was good, the quality of work remained the same as before the Covid-19 pandemic with the responsibility, initiative and discipline of employees, because the output targets must still be met same. 2) Constraints experienced include network and time, but do not reduce the quality of employees because any problems that occur will be directly coordinated together in the work group. 3) Efforts are being made to implement SPIP (Government Internal Control System).

PENGARUH KUALITAS PELAYANAN CUSTOMER SERVICE TERHADAP KEPUASAN PELANGGAN GRAPARI TELKOMSEL MADIUN Mursyid Mursyid; Purwanta Purwanta; Suliantoro Suliantoro
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol 16 No 1 (2023): Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v16i1.123

One of the key success factors for the provision of cellular services in this competitive era is the ability of an operating network to provide customer service to the public. The desire to successfully solve problems while satisfying customers is part of the work culture of Telkomsel employees. Caring for consumers is important. The purpose of conducting this research is to determine the effect of service quality which consists of dimensions of tangible, reliability, responsiveness, assurance and empathy partially and simultaneously on customer satisfaction at Grapari Telkomsel Madiun. Based on the results of the discussion, it can be concluded that service quality which consists of tangible, reliability, responsiveness, assurance and empathy dimensions partially and simultaneously has a significant effect on customer satisfaction at Grapari Telkomsel Madiun.

Co-Authors Agung Hartadi Andhina Ika Sunardi Herlambang, Susatyo Herman Wahyu dwi Maelana Irine Diana Sari Wijayanti Khoiri Najib Muhammad Fatkhurohman Albashori Muhammad Isnaini Fathoni Ngatipan Ngatipan Purwanta Purwanta Subandi Subandi Suliantoro Suliantoro Wahyudiyono Wahyudiyono Wilis Fahlefi Yuliantoharinugroho Yuliantoharinugroho

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Journal : JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN