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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik Jurnal Iso Jurnal Multidisiplin Dehasen (MUDE) SENGKUNI Journal (Social Science and Humanities Studies) Jurnal Dehasen Untuk Negeri Jurnal Ilmiah Cano Ekonomos

Yusuarsono, Yusuarsono

Universitas Dehasen Bengkulu

Author-ID : 560641

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KUALITAS PELAYANAN KESEHATAN DI RUMAH SAKIT UMUM DAERAH M. YUNUS BENGKULU Yusuarsono -
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 1 No 2 (2014)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v1i2.135

Based on the preliminary survey I conducted at RSUD M. Yunus Bengkulu, there were a number of patients who complained to the services provided by the inner disease clinic. They were unsatisfied with the readiness of officials in giving services and the irregular schedule for medical check –up. They also complained with the time provided by the officials in giving services, which was too short, i.e. starling from 8.00 to 11.30 west Indonesia time. Indeed, the officials often give services star from 9.00 (one hour delay from the schedule), so that the patients felt that the officials carried out the services unprofessionally. This research aims to describe the quality of services provided by the nurses, doctors, and administrative staff in the clinic of inner disease at M. Yunus hospital, Bengkulu. Samples in this research were selected by using accidental sampling method. The data were collected using questionnaire. The collected data that were then analyzed using descriptive qualitative method. The finding shows that the services provided by both nurses and administrative staff were not satisfying. The medical services provided by the doctors in contras were in good quality.Keywords : quality service of nurses, doctors, and administrators.

ANALISIS KEPUTUSAN ETIS DI SEKRETARIAT DEWAN PERWAKILAN RAKYAT DAERAH PROVINSI BENGKULU Yusuarsono -
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 2 No 1 (2015)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v2i1.165

This study aimed to determine the Empl oyee Ethical Decision Legislative Council Secretariat Bengkulu province. The research method was qualitative. Informants in this study were all secretariat employees of th e Regional Representatives Council of Bengkulu p rovince. Data was collected by using pur posive sampling technique through interviews. Data analysis was performed through three (3) st ages: reduction, display, and inference and verification. The results showed that ethi cal decision on the Secretariat of Bengkulu Province Council seen from benefits criteria, some decisions are tied to the interest of Council’s member. Seen from rights criteria, the Council membe rs didn’t focus on the rights and interests of all organization or instances and employees. If it’s seen from fairness criteria, the fairness doesn’t applied well for the lazy and diligent employees receive the same honorarium. In addition the appointment of PPTK (Official Technical Users Activity) only employees who are close to the leaders who were appointed. However, because it’s the leader’s decision, all employees must comply. Li kewise with seniority, works often given to senior employees without involving the new on es, so that the new employees are learning slowlyKeywords: Ethical Decision Criteria Benefits, Council, Employee

DISKRIMINASI PADA PRIA BERGAYA FEMININ Resi Yulia; Yusuarsono -; Anis Endang SM
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 3 No 1 (2016)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v3i1.292

This study aimed to find out the discrimination in feminine men in Sawah Lebar, Bengkulu. Discrimination occured because people only recognize two sexes, the female and male. In society, gender differences had not only biological implications, but also social and psychological because people have different expectations on the attitude, behavior, and appearance between women and men.This research used a qualitative descriptive approach. Informants were taken by using purposive sampling method. Data were collected by using interview, observation and documentation techniques. The results showed a picture of discrimination as evidenced by marginalization, subordination, stereotyping, violence, and double burden among the feminine men in society. Keywords: discrimination, feminine men, gender differences

SIKAP PEGAWAI RRI BENGKULU TENTANG TAYANGAN TALKSHOW MARIO TEGUH GOLDEN WAYS DI METRO TV SEBAGAI MOTIVASI KERJA Jusarman Sanusi; Yusuarsono -; Sri Narti
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 3 No 3 (2016)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v3i3.371

The purpose of this study was to determine the attitude of Indonesia Republic Radio employees Bengkulu after watching Mario Gonden Waystalkshow on Metro TV as motivation to work.Data analysis technique used is descriptive qualitative method.Data were collectedby using observation, interviews and documentationtechniques.This study uses five informants, they weretwo staffs, one announcer and two journalists of Indonesia Republic RadioBengkulu.This study presented data based on interviews, observation and documentation in the form of words.Analyses were performed by using the S-O-R theorythat is Stimulus, Organism and Response.Based on this research, it found that employees of RRI Bengkulu likedthe impressions of the talkshow for it’s considered capable of providing good information and motivation to work.Meanwhile, if it seen from the attitude changes, therewere changes in employee attitudes after watching Mario Teguh Golden Ways on Metro TV.Changes in attitude toward a better than ever, especially in terms of work, the employee of Radio Republic Indonesia Bengkulu feel motivated to work harder to reach the ideals to be expected during this time. This event was considered to have helped to generate employment for employee motivationin Radio Republic Indonesia Bengkulu.

KUALITAS PELAYANAN KESEHATAN DI PUSAT KESEHATAN MASYARAKAT KEMBANG SERI KECAMATAN TALANG EMPAT KABUPATEN BENGKULU TENGAH Yoki Apriyanti; Evi Lorita; Yusuarsono Yusuarsono
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 6 No 1 (2019)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v6i1.839

his study aims to find out the quality of health services in Kembang Seri Public Health Center atTalang Empat Sub-District, Central Bengkulu Regency. This research is a qualitative research presented descriptively. The informants in this study amounted to 6 people consisting of key informants and principal informants. The data were collected by interviews, observation and documentation method. The technique data analysis used were data reduction, data presentation, and conclusion. Based on the results show that the quality of Health Services in the Kembang Seri of Talang Empat Sub-District of Central Bengkulu Regency is seen from the theory of service quality 1)The Reliability has done a good service but nurses are still not friendly in patient. 2) Responsiveness of nurses are ready and sufficiently skilled in treating patients but there are also nurses who are still arrogant and play their own cellphones while patients need service.3) Assurance of nurses are less friendly and polite to patients and nurses still distinguish services from rich patients and poor patients in terms of service but nurses are active in communicating with patients. Empathy of nurse is easily contacted in every room that keeps and communicates with the patient ready to be called by the patient’s family if needed. However, in terms of medicines and intravenous needles there is still a lack of availability. 5. Tangibles (Physical Facilities) seen from the building of Kembang Seri Public Health Center is good and medical equipment is sufficient.

ONLINE MARKETING DALAM KOMUNIKASI PEMASARAN PULSA ELEKTRIK DI KIOS CELL KOTA BENGKULU Efri Agus; Vethy Octaviani; Yusuarsono Yusuarsono
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 5 No 2 (2018)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v5i2.969

According to research it is obtained: attention, interesting display and pictures of electric balance which can attract customer and make them interest to try and top-up balance because the transaction is fast, easy on delivery and cheap also various model which displayed. Society can also a new agent, kios cell open for 24 hours so customer can always be served. Interest because of online advertisement by showing the price is cheaper than other sellers, but the problem comes from internet connection so it delays in sending the electric balance. Desire is still in customer who being aware in top-up electric balance with online media, cheap and fast in every transaction makes customers satisfy. The loss when sending the balance get delayed so that account will use personal balance which caused the customer loss. Action of kios cell owner can give a guidance through brochure and give direct guidance to customer about how to do a transaction in purchasing electric balance through facebook or token.

EVALUASI PENGGUNAAN ANGGARAN DANA DESA DALAM MENUNJANG PEMBANGUNAN DESA TAHUN 2017 CYNTIA PRAMESTI; YUSUARSONO YUSUARSONO; BANDO AMIN C.KADER
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 8 No 1 (2021)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to evaluate the use of village fund budget in supporting village development in 2017 in Pulogeto Baru village, Merigi Sub-District, Kepahiang Regency. The theory used was the theory of program evaluation by Wirawan. The method used was descriptive method with a qualitative approach. The number of informantsin this study were 8 people consisting of: 4 key informants and 4 key informants. Data collection was done through interviews, observation, documentation and literature study. Data analysis techniques used were data reuction, data presentation and conclusion drawing.based on the results and discussin it is known that the evaluation of the use of village funds in supporting village development in 2017 is more about infrastructure development. There are several processes in accordance with Minister of Home Affairs regulation Number 113 of 2014. And has produced the Pulogeto Baru Village Regulation Number 2 of 2017 concerning the Village Budget 2017. APBDes still has obstacles during the planning, reporting, and accountability processes that have not fully involved the community. And the people of Pulogeto Baru Village have benefited from the development that has been done such as the construction of concrete rebate roads, environmental sanitation and BUMDesa management called Dio Ba Gite which is engaged in barber business, LPG gas sales and fertilizer sales. Thus, it can be concluded that Pulogeto Baru village government has used the village budget well.

Implementation of the Village Revenue and Expenditure Budget Policy (APBDes) in Infrastructure Development in 2019 (Study in Tiambang Village, Pematang Tiga District, Central Bengkulu Regency) Herdiyansyah Herdiyansyah; Yusuarsono Yusuarsono; Antonio Imanda
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): JUNI
Publisher : Penerbit ADM

The purpose of this study is the Implementation of Village Income and Expenditure Budget (APBDes) on Infrastructure Development in 2019 (in Tiambang Village, Pematang Tiga Sub-District, Central Bengkulu Regency). This research is categorized as descriptive qualitative using data collection methods of interviews, observation and documentation. The selection of informants by purposive sampling consisted of seven people using the theory of the principles of APBDes according to Edi Suharto, (2010: 80). Siding with community groups, in making village physical development plans not all village communities are involved and development planning decisions still depend on the village head. Transparent, budget preparation and accountability financial reports for the physical development of village communities do not get accountability reports for development results. can be accounted for, the accountability report and the amount of the village physical development budget is accepted by the community but is not comprehensive. Participation, the community does not participate in the implementation of village physical development because they are only representatives of groups in the community. Democracy, in the physical development process of the village head is always open to receiving suggestions from the village community. Sustainable, Development in the village is budgeted annually in relation to the interests of the village community. Effective, project development runs on time according to the target to be achieved. Efficient, the development carried out by Tiambang village government has been maximized due to visible economic and social changes.

Administrative Services of the Faculty of Social Sciences in University of Dehasen Bengkulu for Students During the Covid-19 Pandemic Dea Gusholianda; Evi Lorita; Yusuarsono Yusuarsono
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): JUNI
Publisher : Penerbit ADM

This study aims to determine the Administrative Services of the Faculty of Social Sciences, Dehasen Bengkulu University to Students During the Covid19 Pandemic. This research uses qualitative research methods. The focus in this research is administrative services which are measured through the indicators of the Bengkulu Dehasen University Administration System in the Covid 19 Pandemic Period in Providing Services to Students. Methods of data collection using interview techniques, observation and documentation. Based on the research results, it is known that: (1) Tangibility (Direct Evidence): FIS buildings and rooms are good because they are neatly arranged, clean and beautiful. Providing services to students is carried out in a faculty room that has been given a glass partition or through a service locker. Where in the locker there is a notification regarding the prohibition for crowding, the 3M rule (wearing a mask, washing hands and keeping a distance). (2) Reliability: The reliability provided by the staff of the Faculty of Social Sciences, Dehasen Bengkulu University in providing administrative services to students during the COVID-19 pandemic is guided by the principles of efficiency and effectiveness. (3) Responsiveness: Responsiveness which is the principle of administrative services to students at the Faculty of Social Sciences, University of Dehasen Bengkulu, applies indicators: fast and timely service, and clear information delivery. (4) Assurance (Assurance and Certainty): The Faculty of Social Sciences, University of Dehasen Bengkulu, provides guarantees and certainty to students in providing administrative services. The guarantee and certainty referred to in this administrative service regarding the time and accuracy of the administrative services received by students. (5) Empathy (Attention): Employees/administrative staff at the Faculty of Social Sciences, University of Dehasen Bengkulu, are quick to respond and are responsive in providing information to all students who need administrative services with polite and friendly service.

The Process of Supervision of Human Resources in Improving Work Discipline for Civil Servants (Study at the Berkas Village Office, Teluk Segara District, Bengkulu City) Fitriansyah; Yusuarsono; Antonio Imanda
JURNAL ISO Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit ADM

This study intends to determine the process of supervising human resources in improving the work discipline of civil servants. (Study at the Berkas Kelurahan Office, Teluk Segara Subdistrict, Bengkulu City. The purpose of this study is to identify and describe the Supervision of Human Resources in Improving the Work Discipline of Civil Servants. This study uses a qualitative descriptive research method. The technique used is Accident Cluster Sampling, a collection technique The data in this study are observation, interviews, and documentation.The theory of the stages in supervision according to Kadarman (2001:161), among others, can be concluded: Determination of Implementation Standards (Planning) for the Head of the Village Office in carrying out supervision and work discipline has been implemented and implemented based on the regulations of the Law of the Republic of Indonesia number 5 of 2014 concerning the State Civil Apparatus of Government Employees with a Work Agreement, hereinafter abbreviated as PPPK, Determination of Measurement of the Implementation of Leadership Activities in this case Mrs. n all employees from planning to implementation of activities, Comparing the Implementation of Activities with Standards and Analyzing Deviations In the implementation of activities there are problems, especially getting information from superiors suddenly so that there is no preparation at all, the room has a very limited capacity and cannot accommodate more people large, and the condition of covid 19 so that activities are reduced or even eliminated and the Correctional Action taken by the leadership at the File Head Office has never changed the rules regarding employee discipline in entering work. Because these rules are standard and obeyed by all ASN in Indonesia and must be implemented by all employees.

Co-Authors Anis Endang SM Antonio Imanda Antonio Imanda Bando Amin C. Kader BANDO AMIN C.KADER Bimas Endo Purnama CYNTIA PRAMESTI Dea Gusholianda Efri Agus Evi Lorita Febriani Febriani Febriani Fitriansyah Harius Eko Saputa Harius Eko Saputra Harius Eko Saputra Harius Eko Saputra Harius Eko Saputra Herdiyansyah Herdiyansyah Indari Jusarman Sanusi Marida Sari Ningsih Marida Sariningsih Marida Sariningsih Meli Satri Melky Alex Suhendra Mirwansyah Mirwansyah Muhammad Oky Sumantri Presilia Andra Sari Sapitri Resi Yulia Ririn Andita Sari Septi Ayuna Hendra Liza Sri Narti Vethy Octaviani Wulan Aprilia Yanuar Rikardo Yoki Apriyanti

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