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All Journal Jurnal Pendidikan dan Konseling International Journal of Economics and Management Research
Mohammad Rofiudin
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Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Other

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Analisis Data Panel Pertumbuhan Produksi YoY UMKM di Indonesia Tahun 2016-2020 Arnanda Ajisaputra; Himawan Arif Soesetyo; Mohammad Rofiudin
Jurnal Pendidikan dan Konseling (JPDK) Vol. 4 No. 5 (2022): Jurnal Pendidikan dan Konseling
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpdk.v4i5.6942

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Variabel Keparahan Kemiskinan, Pengangguran, dan IPM terhadap Variabel Pertumbuhan Produksi YoY UMKM di Indonesia. Jenis data yang diambil adalah data sekunder dari Badan Pusat Statistik dan diolah secara kuantitatif menggunakan metode Regresi Data Panel. Dari hasil olah data menggunakan Eviews 10, didapatkan model terbaik yaitu FEM. Variabel bebas mempengaruhi variabel terikatnya sebesar 35,4% dan sisanya dipengaruhi oleh variabel yang belum diteliti. Pembuktian hipotesis dengan merujuk kepada nilai probabilitas dihasilkan Variabel Keparahan Kemiskinan probabilitas senilai 0,132>0,050 yang berarti Ha ditolak, Variabel Pengangguran probabilitas senilai 0,014<0,050 yang berarti Ha diterima, Variabel IPM probabilitas senilai 0,000< 0,050 yang berarti Ha diterima. Dari hasil penelitian dapat disarankan kepada: (1) BPS untuk melakukan update data; (2) peneliti selanjutnya untuk menambahkan variabel penelitian; (3) dilakukan penelitian lanjutan dengan metode kualitatif agar didapatkan informasi lebih mendalam.
THE EFFECT OF SERVICE QUALITY ON INDIHOME CUSTOMER SATISFACTION AT PT. TELKOM AKSES MALANG Bagus Setiawan; Adelia Rahma; Ery Tri Djatmika Rudijanto Wahju Wardhana; Puji Handayati; Mohammad Rofiudin; Achmad Barizi
International Journal of Economics and Management Research Vol. 1 No. 3 (2022): Desember: International Journal of Economics and Management Research
Publisher : Politeknik Pratama Porwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1362.129 KB) | DOI: 10.55606/ijemr.v1i3.43

Abstract

This study aims to determine the effect of Service Quality on Indihome Customer Satisfaction at PT. Telkom Access Malang, and how much influence the Service has on Indihome Customer Satisfaction at PT. Telkom Access Malang. The factor tested in this study is service quality as an independent variable. While customer satisfaction as the dependent variable. The research method used in this research is a quantitative descriptive method. The population in this study are IndiHome Malang provider customers. The sampling technique used in this study was purposive sampling, where the sample was selected based on certain considerations with a sample size of 100 people. While the analytical method used in this study is linear and multiple regression analysis at a significance level of 5%. The program used in analyzing the data uses the Statistical Package for Social Sciences (SPSS) Ver. 18.00. The test results show that physical evidence, reliability, responsiveness, assurance and empathy partially and simultaneously have a significant effect on customer satisfaction of IndiHome Malang Providers. The results showed that service quality including physical evidence, reliability, responsiveness, assurance and empathy had an influence on customer loyalty, meaning that to maintain customer loyalty one must pay attention to the 5 service quality factors, one must determine the concept of good service, for example trying to meet needs and wants as well as provide convenience for consumers who enjoy the service. Customer satisfaction with services is the key to success, not only in the short term, but sustainable excellence
Co-Authors Achmad Barizi Adelia Rahma Arnanda Ajisaputra Bagus Setiawan Ery Tri Djatmika RWW Himawan Arif Soesetyo Puji Handayati, Puji