Abdul Razak
Sekolah Tinggi Ilmu Ekonomi Enam Enam

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Pengaruh Budaya Organisasi dan Komunikasi Efektif Terhadap Motivasi dan Kinerja Pegawai Pada Sekretariat DPRD Provinsi Sulawesi Tenggara Waode Sarianti; Abdul Razak; Nasrul Anaam
SIGMA: Journal of Economic and Business Vol. 1 No. 1 (2018): SIGMA: Journal of Economic and Business (2018)
Publisher : SIGMA: Journal of Economic and Business

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Abstract

This research aims to determine: The effect of organizational culture on the motivation of employees, Effect of effective communication on the motivation of employees, The influence of organizational culture on the performance, Effect of effective communication to employee performance, The effect of motivation on employee performance, The role of motivation in mediating effect of organizational culture on employee performance, The role of motivation in mediating the effects of effective communication to employee performance at the Parliament Secretariat Southeast Sulawesi Province. The design of this research is associative (causal). The object of this study is the performance of the staff of the Parliament Secretariat Southeast Sulawesi Province. The population in this study are all servants of Parliament Secretariat of Southeast Sulawesi province, amounting to 148 people. The samples using the formula Slovin. Analysis of data used in this research is descriptive statistical analysis and Partial Least Square (PLS). The results of this research concluded that: Cultural organizations significant positive effect on the motivation of employees, Cultural organizations significant positive influence on employee performance, Effective communication significant positive effect on employee motivation, Effective Communication siginifkan positive effect on employee performance, Motivation significant positive effect on the performance of employees, Motivation mediates the influence of organizational culture on employee performance, The motivation mediates the effect of effective communication to employee performance. This means that the motivation could be a mediating variable in strengthening effective communication influence on employee performance in Southeast Sulawesi Provincial Parliament Secretariat
Pengaruh Kepuasan Dan Kepercayaan Terhadap Loyalitas Nasabah Pada Bank Negara Indonesia (BNI) Cabang Kendari Abdul Razak; Jusbair Baheri; Muhammad Irsyad Ramadhan
SIGMA: Journal of Economic and Business Vol. 1 No. 2 (2018): SIGMA: Journal of Economic and Business (2018)
Publisher : SIGMA: Journal of Economic and Business

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Abstract

Research aims to understand the influence of satisfaction and confidence in loyalty customers BNI The Branch Kendari. Population research it is a whole customers bni the branch kendari who have savings more than 2 ( two ) years and aged greater than 17 years .Approach that is used with the methods survey respondents to 100 people who have at a Branch Office Kendari. Equipment the analysis used is linear regression multiple with the program SPSS Version 22. The research results show that: (1). Simultaneously satisfaction and trust have a positive impact and significant impact on loyalty customers, (2). In partial satisfaction have a positive impact and insignificant to loyalty customers and (3). In partial trust have a positive impact and significant to loyalty customers.