Article Per Year (5 Year)
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1.945
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This Author published in this journals
All Journal English Teaching Journal : A Journal of English Literature, Language, and Education EnJourMe (English Journal of Merdeka) : Culture, Language, and Teaching of English Nomosleca IJoLE: International Journal of Language Education JEES: Journal of English Educational Study Journal of Vocational Education Studies
Malikhatul Lailiyah
Universitas Merdeka Malang
Arts Humanities Education Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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Journal : Nomosleca

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Conveying Message Distortion: A Synchronous and Asynchronous Approach to Effective Aviation Communication Services Muhammad Hanif Fahmi; Lian Agustina Setiyaningsih; Malikhatul Lailiyah
Jurnal Nomosleca Vol 9, No 1 (2023): April, 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/nomosleca.v9i1.9980

Abstract

The study focuses on message distortion in aviation communication services, seen from the problem of using the media both synchronously and asynchronously. In doing so, 65 articles from reputable international journals, international journals, and accredited national journals were analyzed. The constructivism paradigm involves multidisciplinary information systems, communications, and media services. Excellent service in aviation is hampered by message distortion from customer service and customers exchanging information because communication media is dominated by asynchronous communication. The combination of approaches using synchronous and asynchronous media bridges the problem of message distortion in aviation communication services. Message distortions include physical disturbances, semantic disturbances, cultural and language differences, no feedback, status or position level differences, and information overload between communicators and communicants.  
Co-Authors Cinta Lia Fitriana Fahmi, Muhammad Hanif Lian Agustina Setiyaningsih Lian Agustina Setiyaningsih Maghfira, Raudya Prilla Lukis Wediyantoro Suatmo Pantja Putra Utik Kuntariati Yustisia, Karlina Karadila