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PENGARUH PERILAKU KEPEMIMPINAN DAN KEDISIPLINAN TERHADAP KINERJA PEGAWAI Ramliana Ramliana; Ansir Ansir; Sinarwaty Sinarwaty
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 1, No 3 (2017): Jurnal Jumbo Vol 1 No 3
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (348.789 KB) | DOI: 10.33772/jumbo.v1i3.8000

Abstract

 This study aims to test and analyze empirically the influence of leadership and disciplinary behavior on employee performance at the Regional Financial and Asset Management Agency of North Konawe Regency. This research is explanatory which intends to explain the position of the variables studied and the relationship and influence between one variable and another variable.The results showed that: (1) Leadership and disciplinary behavior had a positive and significant effect on employee performance at the Regional Financial and Asset Management Agency of North Konawe Regency. Changes in leadership behavior and discipline are in a positive and real direction towards improving employee performance. The better leadership and disciplinary behavior, the higher the employee's performance at the Konawe Utara District Financial and Asset Management Agency. (2) Leadership behavior has a positive and significant effect on employee performance at the Regional Financial and Asset Management Agency of North Konawe Regency. Changes in leadership behavior are in a positive and real direction towards improving employee performance. The better leadership behavior, the higher the performance of employees in the Regional Financial and Asset Management Agency of North Konawe Regency. (3) Discipline has a positive and significant effect on employee performance at the Regional Financial and Asset Management Agency of North Konawe Regency. Changes in discipline are in a positive and real direction towards improving employee performance. The better the discipline, the higher the performance of employees in the Regional Financial and Asset Management Agency of North Konawe Regency.Keywords:Leadership Behavior, Discipline and Employee Performance 
PENGARUH KUALITAS LAYANAN, KEPERCAYAAN DAN CITRA PUSKESMAS TERHADAP LOYALITAS PASIEN MELALUI KEPUASAN (STUDI PADA PUSKESMAS WAETUNO KEC. WANGI-WANGI KAB. WAKATOBI) Muhammad Aswin Mukka Ipo; Murdjani Kamaluddin; Endro Sukotjo; Sudirman Zaid; Nursaban Rommy; Sinarwaty Sinarwaty
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (555.961 KB) | DOI: 10.33772/jumbo.v5i2.19780

Abstract

AbstractThe purpose of this study is to examine and explain the effect of service quality, trust and image on patient loyalty through satisfaction either partially or through mediation at the Waetuno Health Center, Kec. Regency Wangi-Wangi. Wakatobi. This research approach is a survey with an explanatory research design. Data collection was carried out cross-sectionally by using an instrument in the form of a questionnaire. Sampling used the accidental technique so that the number of respondents was 42. The analytical equipment used to test the hypothesis was Partial Least Square (PLS). The results showed that service quality had a positive and significant effect on goals, trust had a positive and significant effect on goals, image had a positive and significant effect on the effect, satisfaction had a positive and significant effect on loyalty, service quality had a positive and significant impact on loyalty, and trust had a significant impact on loyalty. positive and significant effect on loyalty, image has a positive and significant effect on loyalty, service quality has a positive and significant effect on loyalty and trust has a positive and significant effect on loyalty through, and image has a positive and significant effect on loyalty through satisfaction.