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All Journal JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH PRODU-Prokurasi Edukasi (Jurnal Manajemen Pendidikan Islam) Innovative: Journal Of Social Science Research
Ali Mustopa Yakub Simbolon
Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi
Humanities Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : PRODU-Prokurasi Edukasi (Jurnal Manajemen Pendidikan Islam)

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HUBUNGAN KUALITAS PELAYANAN JASA PENDIDIKAN DENGANKEPUASAN SANTRI PONDOK PESANTREN ALMANAAR BATUHAMPAR Ali Mustopa Yakub Simbolon; Supratman Dzakir; Radtria Alkaf; Supriadi Supriadi; Bashori Bashori
PRODU: Prokurasi Edukasi Jurnal Manajemen Pendidikan Islam Vol 5, No 1 (2023): Januari - Juni 2023
Publisher : UIN Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15548/p-prokurasi.v5i1.7128

Abstract

This research was conducted with the aim of knowing the relationship between the quality of educational services and the satisfaction of students at Pondok Pesantren Al-Manaar Batuhampar. The research method is correlational with a quantitative approach. The number of samples in this study were 79 respondents using the Probability Sampling technique in the Simple Random Sampling method. Data analysis used Rank Spearman correlation with the help of the IBM SPSS 22 application. The results showed that the quality of educational services has a fairly good relationship with studentsatisfaction of 31.3% and has a positive relationship. The positive meaning shows that the better the quality of educational services (X), the higher the level of student satisfaction (Y). and conversely, the worse the quality of educational services (X), the worse the level of student satisfaction (Y).
Co-Authors Aisyah Syafitri Aldri Aldri Alfiandrizal Alfiandrizal Bashori Bashori Darul Ilmi Ezi Mulia Indra Devi Novri Agus Parta Wijaya Radtria Alkaf Rafiqa Witri Asri Supriadi Supriadi Ulma Devi Zakir, Supratman Zulfani Sesmiarni