PRODU-Prokurasi Edukasi (Jurnal Manajemen Pendidikan Islam)
Vol 5, No 1 (2023): Januari - Juni 2023

HUBUNGAN KUALITAS PELAYANAN JASA PENDIDIKAN DENGANKEPUASAN SANTRI PONDOK PESANTREN ALMANAAR BATUHAMPAR

Ali Mustopa Yakub Simbolon (Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi)
Supratman Dzakir (Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi)
Radtria Alkaf (Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi)
Supriadi Supriadi (Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi)
Bashori Bashori (UIN Imam Bonjol Padang)



Article Info

Publish Date
20 Jun 2023

Abstract

This research was conducted with the aim of knowing the relationship between the quality of educational services and the satisfaction of students at Pondok Pesantren Al-Manaar Batuhampar. The research method is correlational with a quantitative approach. The number of samples in this study were 79 respondents using the Probability Sampling technique in the Simple Random Sampling method. Data analysis used Rank Spearman correlation with the help of the IBM SPSS 22 application. The results showed that the quality of educational services has a fairly good relationship with studentsatisfaction of 31.3% and has a positive relationship. The positive meaning shows that the better the quality of educational services (X), the higher the level of student satisfaction (Y). and conversely, the worse the quality of educational services (X), the worse the level of student satisfaction (Y).

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Journal Info

Abbrev

produ

Publisher

Subject

Education Social Sciences Other

Description

1. Manajemen Pendidikan Islam 2. Manajemen Pendidikan 3. Administrasi Pendidikan 4. Manajemen Sekolah/Madrasaah/Pesantren 5. Kebijakan Pendidikan 6. Dan berbagai kajian ruang lingkup Manajemen ...