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All Journal Jurnal Kolaboratif Sains Nanggroe: Journal Of Scholarly Service Nanggroe: Journal of Scholarly Service
Kuandi Chandra
Institut Bisnis Informasi Teknologi dan Bisnis
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Other

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Peningkatan Kemampuan Guru Dalam Menerapkan Authentic Assesment Dalam Pembelajaran Darwan Tanady; Mega Sanjaya; Kuandi Chandra; Jung Sen; Adi Harianto
Nanggroe: Jurnal Pengabdian Cendikia Vol 2, No 5 (2023): Agustus (In progress)
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.8232609

Abstract

Kegiatan Pengabdian Pada Masyarakat ini dilatarbelakangi dari kondisi guru-guru di SMP Swasta Dharma Putra Medan yang dominan berlatar non kependidikan sehingga membutuhkan pelatihan untuk menyusun instrumen Asesment Autentik. Metode pelaksanaan kegiatan Pengabdian Kepada Masyarakat ini yaitu melalui penyampaikan makalah dan workshop. Proses pelaksanaan Pengabdian Kepada Masyarakat ini memakai metode penyampaian makalah tatap langsung, diskusi, dan dilanjutkan pendampingan menyusun instrumen autentik. Masyarakat mengikuti kegiatan dengan antusias, ditunjukan dengan keaktifan peserta dalam diskusi ketika penyampaian makalah dan juga penyusunan intrumen. Solusinya adalah dengan memaksimalkan grup wa dan memberikan rekaman video kegiatan. Adapun manfaat dari kegiatan ini guru-guru di SMP Swasta Dharma Putra Medan dapat menyusun intrumen autentik dengan baik sesuai mata pelajaran yang diampu.
The Impact of Service Quality Towards Customer Satisfaction at CV. Four Star Medan: Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada CV. Medan Bintang Empat Kuandi Chandra; Devia Febrina; Tina Linda
Jurnal Kolaboratif Sains Vol. 6 No. 7: JULI 2023
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v6i7.3937

Abstract

The need to satisfy customer for success in any commercial enterprises is very obvious. A business’s main purpose is to create a customer because it is basically the consumer who essentially determines what a business is. Customers are the sole reason for the existence of commercial establishments. The writer will conduct research at CV. Four Star Medan. It is a cotton manufacturing company for bed Madison which is located at Jalan Veteran Gang Manunggal No. 7 Medan. The writer interviewed the employees of the company regarding the customers, recently the customer complain on the customer service on the delivery, when the delivery is not ontime, the customers asked for the confirmation, the employees do not act quickly to follow up the delivery, the employees sometimes do not give a complete explanation for the warranty time to customers which may lead to to misunderstanding about the products, this is some of their problem related to the service. The problem identifications of the company are how the service quality is implemented in CV. Four Star Medan? And how is the impact of service quality towards customer satisfaction in CV. Four Star Medan. The population of CV. Four Star Medan is the customers more than 3 years of CV. Four Star Medan which are 50 customers. The writer uses Arikunto Sampling theory. The sample size is 50 employees. The writer uses census sampling technique which the writer takes all population as sample. In analyzing data, the writer used some methods such as statistics, normality test, validity test, reliability test, correlation test, determination test, linier regression, and hypothesis test. According to the result calculation data through the answers of the respondents, the writer got the result of 0.83 means that service quality has a significantly strong and positive impact towards customer’s satisfaction at CV. Four Star Medan. From the calculation of ztest hypothesis test, the writer got zcount= 5.87. The zcount > ztable (5.87> 1.96), this means the Null hypothesis (Ho) is rejected. The writer can conclude that service quality has impact towards customer satisfaction at CV. Four Star Medan.
Peningkatan Kemampuan Guru Dalam Menerapkan Authentic Assesment Dalam Pembelajaran Darwan Tanady; Mega Sanjaya; Kuandi Chandra; Jung Sen; Adi Harianto
Nanggroe: Jurnal Pengabdian Cendikia Vol 2, No 5 (2023): Agustus (In progress)
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.8232609

Abstract

Kegiatan Pengabdian Pada Masyarakat ini dilatarbelakangi dari kondisi guru-guru di SMP Swasta Dharma Putra Medan yang dominan berlatar non kependidikan sehingga membutuhkan pelatihan untuk menyusun instrumen Asesment Autentik. Metode pelaksanaan kegiatan Pengabdian Kepada Masyarakat ini yaitu melalui penyampaikan makalah dan workshop. Proses pelaksanaan Pengabdian Kepada Masyarakat ini memakai metode penyampaian makalah tatap langsung, diskusi, dan dilanjutkan pendampingan menyusun instrumen autentik. Masyarakat mengikuti kegiatan dengan antusias, ditunjukan dengan keaktifan peserta dalam diskusi ketika penyampaian makalah dan juga penyusunan intrumen. Solusinya adalah dengan memaksimalkan grup wa dan memberikan rekaman video kegiatan. Adapun manfaat dari kegiatan ini guru-guru di SMP Swasta Dharma Putra Medan dapat menyusun intrumen autentik dengan baik sesuai mata pelajaran yang diampu.
Co-Authors Adi Harianto Darwan Tanady Devia Febrina Jung Sen Mega Sanjaya Tina Linda