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All Journal JURNAL SISTEM INFORMASI BISNIS Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik ITEj (Information Technology Engineering Journals) Sistemasi: Jurnal Sistem Informasi JURNAL MEDIA INFORMATIKA BUDIDARMA Jurnal Pilar Nusa Mandiri JTERA (Jurnal Teknologi Rekayasa) JRST (Jurnal Riset Sains dan Teknologi) IJIS - Indonesian Journal On Information System J-SAKTI (Jurnal Sains Komputer dan Informatika) JURIKOM (Jurnal Riset Komputer) JASIEK (Jurnal Aplikasi Sains, Informasi, Elektronika dan Komputer) REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Journal of Innovation Information Technology and Application (JINITA) J-SAKTI (Jurnal Sains Komputer dan Informatika)
Dwi Mustika Kusumawardani, Dwi Mustika
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Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mathematics Mechanical Engineering

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Sistem Informasi Manajemen Rantai Pasok Pariwisata Untuk Pembuatan Produk Wisata Pada Agen Tour dan Travel dengan Analisis Swot dan Metode Analytic Network Process ) Kusumawardani, Dwi Mustika; Sediyono, Eko
JSINBIS (Jurnal Sistem Informasi Bisnis) Vol 6, No 2 (2016): Volume 6 Nomor 2 Tahun 2016
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (445.778 KB) | DOI: 10.21456/vol6iss2pp177-185

Abstract

The development of services company in tourism is increasing. Therefore each tour & travel agent should be able to improve the quality of attractive and competitive products. This research builds a system analysis of supply chain management in the manufacturing of tour packages with SWOT analysis and Analytic Network Process (ANP). SWOT analysis is one way to decide marketing strategy for the company to able to face global competition. In this study, a SWOT analysis is used to select the best suppliers in tourism sector. Suppliers include: hotels, restaurants, attractions and accommodations. Combination of the best suppliers used as in one product of tour package. While the method of Analytic Network Process is used to rank the tour package has been obtained previously. In addition, this method is applied because it can provide information about the most influential of criteria in making tour package. This method conducted by looking at dependency relationship between among criteria. Then give them weight among criteria, sub-criteria and alternatives. The criteria used in the method of Analytic Network Process are: product, price, place and promotion. The results obtained from this research is the system analysis of supply chain management of tourism which capable of producing an attractive and competitive tour packages form of tour packages 1 with a value of 0.53. In addition, this information system provides information that the most influential criteria in making tour package is the product criteria with a value of 0.30. The next criterion which affects the making of attractive and competitive tour packages is price of criteria with a value of 0.28.
PERANCANGAN E-NOTULEN MENGADOPSI MODEL PENGEMBANGAN PROTOTYPING DAN JOINT APPLICATION DEVELOPMENT Ramdani, Cepi; Kusumawardani, Dwi Mustika; Ali, Fikri Ibnu
IJIS - Indonesian Journal On Information System Vol 5, No 2 (2020): SEPTEMBER
Publisher : POLITEKNIK SAINS DAN TEKNOLOGI WIRATAMA MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (841.522 KB) | DOI: 10.36549/ijis.v5i2.103

Abstract

Notulen merupakan salah satu dokumen penting yang merekam putusan-putusan atau informasi-informasi dalam rapat. Cara penyusunan, pengelolaan, dan pendistribusian notulen yang mayoritas masih dilakukan secara manual dinilai sudah tidak efektif dan efisien. Beberapa masalah yang ditimbulkan akibat penerapan proses manual ini diantaranya, pencatatan dan perubahan isi notulen membutuhkan banyak usaha dan waktu, pendistribusian notulen yang tidak menjangkau semua pemangku kepentingan, proses temu kembali notulen yang cenderung memakan waktu, pengarsipan yang kurang baik menyebabkan berkas notulen hilang.Upaya untuk mengatasi permasalahan tersebut salah satunya dengan membangun sistem E-Notulen yang akan mendigitalisasi semua proses pengelolaan notulen. Pada penelitian ini, perancangan sistem dibatasi sampai pada perancangan prototipe. Model pengembangan perangkat lunak yang menjadi acuan dalam penelitian yakni model Prototyping dengan metode penggalian kebutuhan perangkat lunak menerapkan Joint Application Development (JAD). Pengukuran dilakukan terhadap prototipe akhir untuk mengukur tingkat penerimaan dan kepuasan stakeholder. Diperoleh hasil pengukuran sebesar 83,58%, hal ini mengindikasikan bahwa prototipe diterima dan layak diimplementasikan menjadi sistem untuk digunakan dalam pengelolaan notulen.Kata Kunci: E-Notulen, Prototyping, Joint Application Development
Implementasi dan Pengukuran Pengalaman Pengguna Sistem Informasi Rehabilitasi Korban Penyalahgunaan Napza Menggunakan Heart Framework Okta Verina Tri Utami; Citra Wiguna; Dwi Mustika Kusumawardani
Sistemasi: Jurnal Sistem Informasi Vol 10, No 2 (2021): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (828.664 KB) | DOI: 10.32520/stmsi.v10i2.1304

Abstract

AbstrakSistem informasi rehabilitasi korban penyalahgunaan NAPZA merupakan sebuah sistem yang dibangun oleh developer systems untuk mengelola dan mendistribusikan informasi guna mempermudah pengambilan keputusan oleh pihak manajemen Kantor BRSKPN Satria. Dalam penerapan tahap awal sistem informasi rehabilitasi, pihak manajemen melakukan pengukuran guna mendapatkan feedback terhadap pengalaman pengguna sistem. Sistem ini telah digunakan selama satu bulan sebagai tahap awal penerapan. Penelitian ini menggunakan metode HEART framework untuk mengukur pengalaman pengguna dengan lima variabel, yaitu Happiness, Engagement, Adoption, Retention, dan Task Success. Hasil penelitian ini menunjukkan variabel Happiness 50% Sangat Setuju, variabel Engagement 43% Sangat Setuju, variabel Adoption 45% Sangat Setuju, variabel Retention 34% Sangat Setuju, dan Task Success 38% Sangat Setuju. Hasil menunjukkan tiga dari lima variabel HEART framework bernilai sangat setuju, yang memiliki arti sistem informasi rehabilitasi yang telah dievaluasi dapat diterima berdasarkan pengalaman pengguna. Sistem informasi rehabilitasi telah dilakukan pengukuran dan menunjukkan level usability pada kriteria “very high” dengan menggunakan Correlation Coefficient berdasarkan lima variabel HEART framework.Kata kunci: Sistem informasi, rehabilitasi, pengalaman pengguna, user experience, HEART framework AbstractThe rehabilitation information system for drug abuse victims is a system developed by developer systems to manage and distribute information to facilitate decision making by the management of the Satria BRSKPN Office. In implementing the early stages of the rehabilitation information system, the management takes measurements in order to get feedback on the experience of the system users. This system has been in use for one month as an initial stage of implementation. This study uses the HEART framework method to measure user experience with five variables, namely Happiness, Engagement, Adoption, Retention, and Task Success. The results of this study indicate the variable Happiness 50% Strongly Agree, 43% Strongly Agree Engagement variable, 45% Strongly Agree Adoption variable, 34% Strongly Agree Retention variable, and 38% Strongly Agree Task Success variable. The results show that three of the five HEART framework variables are highly agree, which means that the rehabilitation information system that has been evaluated is acceptable based on user experience. The rehabilitation information system has been measured and shows the level of usability on the “very high” criteria using the Correlation Coefficient based on the five HEART framework variables.Keywords: Information systems, rehabilitation, user experience, user experience, HEART framework
MEASUREMENT OF VALIDITY AND RELIABILITY OF CUSTOMER SATISFACTION QUESTIONER in E-BOARDING APPICATIONS Sisilia Thya Safitri; Dwi Mustika Kusumawardani; Citra Wiguna; Didi Supriyadi; Intan Yulita
Jurnal Pilar Nusa Mandiri Vol 16 No 1 (2020): Publishing Period for March 2020
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (974.914 KB) | DOI: 10.33480/pilar.v16i1.1069

Abstract

PT. Kereta Api Indonesia (Persero) is the largest company in Indonesia which is engaged in railroad transportation. One of the technological innovations carried out by PT KAI (Persero) is to make the KAI Access application with the latest feature is e-boarding. Through the e-boarding feature provided by PT KAI, KAI seeks to provide excellent service to customers. Not many customers use the e-boarding application as a gap between PT KAI's vision and train customers. The gap that exists between the vision and customer acceptance of information technology needs to be measured to determine the extent to which the implementation of the information technology is accepted by the customer. One method used to measure customer satisfaction is to use the use questionnaire. Before measuring customer satisfaction using the Use questionnaire, each item of questions must be tested for validity and reliability. The purpose of measuring the validity and reliability of this research is to ensure the accuracy and reliability of each question on the questionnaire as a test tool. The validity test results used by using the construct validity technique are valid. The reliability test results using the split-half reliability technique have a value of 0.9896 or equivalent to the very high-reliability criteria.
Implementasi Enterprise Resource Planning Modul Sales Dengan Menggunakan Odoo Pada PT XXX Agung Prayogo; Olivia Ananda Putri; Dwi Mustika Kusumawardani
Prosiding SNST Fakultas Teknik Vol 1, No 1 (2021): PROSIDING SEMINAR NASIONAL SAINS DAN TEKNOLOGI 11 2021
Publisher : Prosiding SNST Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pengoptimalan adaptasi teknologi perlu dilakukan untuk mengembangkan suatu industri, salah satunya PT XXX yang bergerak di bidang produksi terutama barang konsumsi. Dimasa pandemi PT XXX dipaksa untuk mengubah bisnisnya dan beralih dari pendekatan tatap muka tradisional menjadi permintaan dan keluhan pelanggan melalui platform digital. Upaya yang diperlukan untuk mengatasi hal tersebut adalah dengan melakukan transformasi digital, yaitu mengefisienkan praktik bisnis yang didorong oleh data, diaktifkan secara digital, dan dapat menjangkau lebih banyak pelaku bisnis secara virtual. Salah satu bentuk implementasi pendekatan dalam pengembangan sistem yang terintegrasi yakni dengan penerapan Enterprise Resource Planning (ERP) terutama pada modul sales diaplikasi Odoo. Modul sales memungkinkan suatu perusahaan untuk mengelola dan mengklasifikasikan pesanan penjualan pada sistem struktural dan hirarkis. Tujuan penelitian ini adalah menerapkan sistem ERP, Odoo ke dalam proses bisnis PT. XXX khususnya pada kegiatan penjualan atau modul Sales. Hasil penelitian ini yaitu proses bisnis penjualan pada PT XXX dapat terdokumentasi dengan baik dan sistem informasi terintegrasi antar bagian sehingga data yang diperoleh merupakan data real-time.
Perumusan Strategi Bisnis Blueprint Institut Teknologi Telkom Purwokerto Dengan Analisis SWOT Dwi Mustika Kusumawardani
ITEJ (Information Technology Engineering Journals) Vol 3 No 1 (2018): IMPLEMENTATION OF TECHNOLOGY
Publisher : Pusat Teknologi Informasi dan Pangkalan Data IAIN Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/itej.v3i1.21

Abstract

Pembuatan blueprint merupakan satu hal yang perlu diperhatikan dalam pengembangan mutu suatu institusi. Mengapa ITTP perlu melakukan hal tersebut? Hal tersebut perlu dilakukan agar ITTP dapat menghadapi persaingan yang semakin kompetitif dengan mengenali faktor – faktor internal yang dimiliki. Blueprint ITTP dapat dibuat menggunakan analisis SWOT dalam menentukan strategi bisnisnya. Analisis SWOT dilakukan dengan mengumpulkan data dan menganalisis semua unit yang terlibat dalam proses bisnis ITTP. Hasil dari blueprint ITTP yang dilakukan dengan menggunakan analisis SWOT dapat diketahui bahwa ITTP memiliki peluang yang besar dengan ancaman yang pasti dapat diatasi dengan mengadakan upgrading pelatihan ISO dan standar – standar lainnya. Selain itu dapat juga diatasi dengan terus mengembangkan teknologi sistem informasi dengan memanfaatkan IT Support yang dimiliki ITTP.
Pengembangan Sistem Informasi Badan Pusat Statistik Kabupaten Kuningan Berbasis Android Dengan Metode Prototype Marcel Agustine Bacsafra; Dwi Mustika Kusumawardani; D Darmansah
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 1 (2022): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i1.453

Abstract

The internet is one proof that information technology is growing. The use of the internet today is increasingly showing trend a positive One of the impacts felt in the development of information technology is a non-departmental government agency of the Central Bureau of Statistics (BPS). BPS is a non-departmental government agency in Indonesia whose main function is to provide statistical data and information. Included in the document analysis results of the BPS data needs survey in 2020, which concludes that consumers in the BPS Integrated Statistics Service (PST) tend to use services that provide data and statistical information in digital or softcopy. This trend is also reinforced by the percentage of the main facility to obtain the largest BPS data is website (41.88%). Therefore, the Kuningan Regency BPS needs to optimize the media for disseminating statistical data and information, one form of innovation that can be done is making an android-based publication application. The application is named Kuningan Dalam Angka Statistik (KUDAMAS). In the development of this application software the prototype and the functionality test uses black box testing. Based on the results of the tests carried out using Black Box testing, the results obtained were successful for all testing of each feature in the application and it can be concluded that the KUDAMAS application has been running according to its function
Klasifikasi Kepuasan Pelanggan Menggunakan Metode Classification and Regression Tree (CART) S. Thya Safitri; Citra Wiguna; Dwi Mustika Kusumawardani; Intan Yulita Wibowo
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 5, No 1 (2021): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v5i1.326

Abstract

Customer satisfaction in an application technology has an influence on the value of information technology applications. The use questionnaire method is used to measure the usability of information technology applications through aspects of usefulness, ease of use, ease of learning and satisfaction. Net Promoter Scale is a measuring tool that is widely used to measure customer satisfaction in an organization. The problem that often occurs is that when the organization takes the NPS measurement, the factors that significantly influence the NPS value are not yet known. The e-boarding application developed by PT Kereta Api Indonesia is an application that is very helpful for train passengers during boarding. However, this convenience has not been widely used by passengers using the rail transportation mode. PT Kereta Api Indonesia Persero needs to know the value of the NPS of the e-boarding application as a means of measuring customer satisfaction with the developed information technology application. The classification method uses the Classification and Regression Tree (CART) to identify the linkages between the e-boarding usability measurement aspects using a use questionnaire against the final NPS score. The purpose of this calcification is to determine the factors that affect the usability aspect of the NPS value in the KAI Access e-boarding application. The results of this study indicate that the e-boarding application has an NPS value of 42% or a GOOD value. The more customers who behave as Promoters, the higher the NPS value will be. The CART classification that has been carried out shows that to become a Promoters, the e-boarding application must have a high value of ease of learning and satisfaction.
Pengembangan Sistem Informasi Rehabilitasi Korban Penyalahgunaan Napza Pada Kantor BRSKPN SATRIA Okta Verina Tri Utami; Citra Wiguna; Dwi Mustika Kusumawardani
Journal of Innovation Information Technology and Application (JINITA) Vol 3 No 1 (2021): JINITA, June 2021
Publisher : Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (824.496 KB) | DOI: 10.35970/jinita.v3i1.601

Abstract

The Satria Agency for Social Rehabilitation of Drug Abuse Victims (BRSKPN) is a Technical Implementation Unit of the Ministry of Social Affairs of the Republic of Indonesia, which has the task of carrying out social rehabilitation for victims of drug abuse, and focuses on helping improve social roles and functions, as well as recovery of victims of drug abuse. The business processes carried out by the management of the Satria BRSKPN Office consist of viewing, editing, printing service data, administrative data, assessment data, WHOQOL data and others. There were problems that occurred in the rehabilitation process at the Satria BRSKPN Office, including the use of manual forms on paper sheets for the process of managing and documenting rehabilitation data. In this case, a rehabilitation information system is needed to improve rehabilitation services. The purpose of this research is to produce an information system for the rehabilitation of drug abuse victims. The information system is designed using the waterfall method. The waterfall method has the requirements definition stages, system and software design, implementation and unit testing, integration and system testing, and operation and maintenance. The results showed that the rehabilitation information system could be implemented in the BRSKPN Satria Office with the waterfall method that had been tested through the operation and maintenance stages. The rehabilitation information system was able to improve the management and distribution of information in order to facilitate the decision-making process at the Satria BRSKPN Office rehabilitation services.
Analisis Penerimaan Website Kelurahan Rejasari Menggunakan Metode Technology Acceptance Model (TAM) Elza Puspitasari; Darmansah Darmansah; Dwi Mustika Kusumawardani
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 6, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v6i2.3826

Abstract

Rejasari Village is one of the villages in the West Purwokerto sub-district. There are 2 types of services in the village, namely online and offline. The application of the website in Rejasari Village has not been going well because the services contained on the website are not managed. The information contained on the website is not updated because the operator who manages the kelurahan website has limited time between jobs in the kelurahan. This requires an in-depth study of the acceptance of websites in Rejasari Village. Therefore, the factors that influence the acceptance of the Desa Rejasari website were investigated using the Technology Acceptance Models (TAM) method. The elements selected for the website acceptance analysis were perceived usability, perceived ease of use, intended use, and actual system usage elements. The results of this study are the factors that affect the acceptance of the website. The purpose of this study was to determine user acceptance of the Rejasari Village website. This supervision is carried out because user acceptance is one of the main factors affecting the implementation of a website. The sample used in this research is the community and village officials in the Rejasari village who know the Rejasari village website. This study used 49 respondents as the sample for this study. The results of this study indicate that the acceptance of the website in Rejasari Village must be considered is the factor of using the Rejasari Village website system.
Co-Authors Aditya Wijayanto Agung Prayogo Ali, Fikri Ibnu Apriliana Puspitaningrum Citra Wiguna Citra Wiguna Darmansah Didi Supriyadi Dwi Januarita Kusuma Eko Sediyono Elza Puspitasari Erika Melania Fadhila Indryani Farkhan Hariyadi Berbudi Bowoleksono Intan Yulita Intan Yulita Wibowo Irwan Susanto Jihan Shinta Celina M Yoka Fathoni Marcel Agustine Bacsafra Mozes Hasian Veltin Sinaga Nur Khoerudin Okta Verina Tri Utami Olivia Ananda Putri Ramdani, Cepi Renita Fauziah Samodra Rifki Adhitama Rizky Firdaus Kusuma Adjie S. Thya Safitri Sisilia Thya Safitri, Sisilia Syafira Putri Ramadhani Yudha Saintika