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INDONESIA
Journal of Secretary and Business Administration
Published by Akademi Sekretari dan Manajemen Taruna Bakti
ISSN : -     EISSN : 25808095     DOI : -
Core Subject : Economy, Humanities, Science, Education, Art, Social,
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences
The history of the Journal Journal of Secretary and Business Administration (Henceforth JSAB) is established in June 2017. It is created as a medium for practitioners, lecturers, and researchers interested in studying the disciplines of secretary and business administration, both in theory and practice. It is published twice a year that is in February and August. Due to the technical issues, the first publication was in October 2017. Yet, for the upcoming publication, it will follow the regular schedule.
Arjuna Subject : -
Articles 105 Documents
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Tinjauan Pengajuan Cuti Karyawan Menggunakan Aplikasi Human Resources Information System (HRIS) Di PT Pindad Widia Nurdianti; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 5 No 2 (2021): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v5i2.203

Abstract

This practical work report entitled "Review of Employee Leave Application Using Human Resource Information System (HRIS) at PT Pindad", with the background that PT Pindad is an industrial and manufacturing company engaged in the manufacture of rapidly developing military and commercial products in Indonesia requires efficient management systems in various fields. The focus of this research is how to implement employee leave applications using the HRIS application at PT Pindad Bandung. The purpose of this study was to determine how the implementation of employee leave applications at PT Pindad. In addition, to find out how to implement the theory of the implementation of leave such as filing to the filing of leave letters in the company. This research is a field research (field research) conducted at PT Pindad for 300 hours. Primary data were obtained from direct observations at PT Pindad, while secondary data were obtained from books, documents and articles relating to the research discussion. The results of this study indicate that there is already a match between theory and practice in filing leave and filing leave letters at PT Pindad. The implementation of leave has paid attention to the principles of effective and efficient by maximizing technology in the form of HRIS application. This was done to streamline time and to make recording easier. The system in the HRIS application also provides employee data reports on leave systematically by date. Making it easier to obtain employee data on leave. In order to avoid accumulation of employee leave requests.
Pengaruh Uu Cipta Kerja (Omnibus Law) pada Kesejahteraan Pekerja Perempuan Muhamad Rizal
Jurnal Sekretaris dan Administrasi Bisnis Vol 5 No 2 (2021): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v5i2.231

Abstract

On October 5 2020, in a plenary session, the DPR passed a new law, namely the Omnibus Law, the Job Creation Law with the aim of updating the old existing Law. The purpose of writing this journal is to find out what are the impacts on workers, especially women workers. The method of writing this journal is using descriptive method with literature study techniques. Following the enactment of the Job Creation Law, there are several things that are of course detrimental to various parties, for example women workers and laborers. In the implementation process, the Job Creation Law makes women workers uneasy. Therefore, the government should review this law which is considered imperfect. So that neither party will be harmed later.
Penggunaan Aplikasi ACMT dan AP2T Dalam Proses Pembuatan Rekening Pelanggan di PT. PLN (Persero) UP3 Bandung Arzumira Tsara Salsabilla; Mokhamad Hendayun; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.207

Abstract

Some sectors of the country industry including PT PLN (Persero) are one of the state's revenue support in the field of electricity. In this era of digitization PT PLN (Persero) has implemented electronic Data processing system (PDE) including in the use of centralized record Meter application (ACMT) and centralized customer service Application (AP2T) for the creation of customer accounts to be more accurate and timely. The research methodology used is qualitative with a descriptive approach. The data collection techniques undertaken are observations, interviews and literature from the journal. The results showed that the use of electronic data processing system in PT PLN (Persero) is able to make process of customer account creation become more effective and efficient so that customer's account can be sent to PT PLN partner with Payment Point Online Bank (PPOB) in a timely manner.
Analisis Implementasi Aplikasi Jarkomdat Untuk Pelaporan Berita Acara Klarifikasi (BA) Pada Bagian Dukcapil di PT Telkomsat Bogor Neneng Susi Riswanti; Mokhamad Hendayun; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.206

Abstract

The rapid development of technology in the digital era is pushing for changes in the way it works from conventional to computerized in the management of Clarification Minutes (BA) very helpful to companies, one of which is in the storage of BA through the Data Communication Network (Jarkomdat) application. The technology applied can provide benefits consisting of data security and cost savings. The purpose of this study was to determine how the implementation of BA incoming letters, BA letter management, and BA Soft Copy (SC) letter storage using the Jarkomdat application. Besides, to find out how to report BA Hard Copy (HC). The method used in this research is qualitative research and descriptive approach. Data collection techniques used include observation, direct observation at PT Telkomsat Bogor for 310 hours, literature study by taking references from company documents, books, related journals, interviews with employees of PT Telkomsat's Dukcapil section, and documentation by recording audio, taking photos, looking for data in the form of notes. The results showed that the management of BA using the Jarkomdat application and reporting of BA letters conducted by PT Telkomsat Bogor in the digital era currently facilitates the work process so that it becomes more effective and efficient and the company's goals can run well.
Sikap terhadap Electronic Money dilihat dari Persepsi Manfaat dan Persepsi Kemudahan Amirah Aprilria Kusnadi; Arlin Ferlina Mochamad Trenggana
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.243

Abstract

The COVID-19 virus causes social restrictions that make people minimize the use of cash when shopping. E-money is one of the payment instruments whose use during the early 2020 period decreased. The study was conducted to determine and analyze attitudes toward use, perceived usefulness, and perceived ease of use. The research uses quantitative, descriptive, and causal methods. The population is the people of Bandung city who have E-money, while the data collection is done by cluster sampling with 385 questionnaire results obtained through an online survey using google form. Multiple linear analysis is used to process data with known results, perceptions of benefits and convenience play a role in user attitudes either partially or simultaneously. The results of the study are expected to be a recommendation for E-money providers to pay attention to the benefits and convenience of services to improve usage attitudes in adopting E-money services
Implementation of Aplikasi Manajemen Surat (AMS) Korporat to Support Communication at PT PLN (Persero) Pusharlis Desri Aryanti; Sofiatiningsih Sofiatingsih
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.269

Abstract

Mail management s mportant part of the administrative process. Letters are form of written communication that s carried out for the fluency of the company. t process must be managed as well as possible so the information received and submitted can be responded mmediately. Conventional mail management s currently not deal, because the process s complicated and takes a long time. Current developments have need a system to speed up the mail management process so that can be conveyed mmediately. Aplikasi Manajemen Surat Korporat s created to managed of secretarial administration. The author's purpose to carry out research at PT PLN (Persero) Pusharlis to find out the process of mail management and mplementing the Aplikasi Manajemen Surat Korporat that can support the communication process. The research used qualitative method with descriptive approach. Data collection techniques by literature studies from books and journals, interviews, and direct observations. The results, Aplikasi Manajemen Surat Koporat at PT PLN (Persero) Pusharlis has been mplemented properly with the company's standard operating procedures, the system s always updated with the current era.. ts easy use speeds up the mail management process so that information can be conveyed quickly and real time, so the communication process fluency.
Pengujian Kepuasan Wisatawan Muslim pada Paket Wisata Umroh filda rahmiati
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.252

Abstract

In this growing era, Umrah Travel business in Indonesia significantly growing rapidly. This study discussed an Examination of Muslim Travelers’ Satisfaction on Umrah Tour Packages. Umrah services quality measured by accommodation, mobility, caretaking, food services, and problem solving. This research uses a quantitative research method and non-probability sampling with snowball sampling and distributed to 130 Muslim travellers. Tests used in this research were validity and reliability (as a pre-test), classical assumption tests and multiple regression test to test hypotheses. The result affirmed only hypothesis two (2) was rejected. It shows accommodation, caretaking, food services and problem solving have significant impacts on satisfaction, whereas mobility have not significant impacts on satisfaction. This study also shows that all variables in Umrah services quality (accommodation, mobility, caretaking, food services, and problem solving) have simultaneously significant impact on satisfaction of 36.6%
Usulan Strategi Optimalisasi Akun Media Sosial Dalam Upaya Meningkatkan Reach Melalui Instagram Advertising (Studi Kasus: Humingbad Clothing) Fahri Setia; Cecep Safaatul Barkah
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.265

Abstract

The success of a company is not only seen from profits, but many other factors that influence it. This research is motivated by the level of reach that the company gets through social media, which can be seen by the company's way of digital promotion. This study aims to determine how to determine the right strategy in increasing the reach or reach on the Hummingbad Clothing Instagram account with descriptive qualitative methods, data collection is done by interview and also observation. The data obtained were processed using a number of methods of analysis of Sustainable Competitive Advantage (SCA), VRIO model analysis and TOWS analysis. Then the researcher analyzed Hummingbad Clothing's Instagram account with the Reach marketing matrix to propose a strategy to increase reach through advertising. The recommended suggestion is the use of Instagram Ads.
Pengaruh Harga, Promosi, Kualitas Pelayanan, Dan Citra Merek Terhadap Keputusan Pembelian Pada Pengguna Shopee Di Bandung Indah Fransiska; Putu Nina Madiawati
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.271

Abstract

In March 2020, the covid-19 virus entered Indonesia, which led to the establishment of restrictions on outdoor activities and resulted in an increase in the use of e-commerce platforms. Shopee is one of the e-commerce that has increased. Therefore, the purpose of this research is to see how shopee users in Bandung perception of Price, Promotion, Quality of Service, Brand Image, and Purchase Decision and also to see the influence of Price, Promotion, Quality of Service, Brand Image to Purchase Decisions on Shopee Users in Bandung in a Partial and Simultaneous. Data analysis uses multiple linear regression analysis, with descriptive quantitative methods. The number of samples used as many as 100 shopee users domiciled in Bandung with non-probability sampling method with snowball sampling type. The results of the study found that partially the price and quality of service had no significant effect on purchasing decisions, while on promotion and brand image had a significant effect on purchasing decisions. While simultaneously it was obtained that their price, promotion, quality of service, and image significantly influenced the purchase decision by 54.3% and the remaining 45.7% was influenced by other variables not studied in this study
Analisis Kualitas Pelayanan Terhadap Loyalitas Pelanggan pada PT. JKS Realty Bandung Sandra Virky Ramadhani; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.273

Abstract

Service quality is one of the important factors that the company provides to customers to meet customer needs and make customers loyal to the company. The purpose of this study was to determine the quality of service on customer loyalty at PT JKS Realty Bandung. PT JKS Realty provides four-star hotel-class apartment facilities that are fast in responding to problems faced by customers and create customer loyalty programs through cashback programs, co-branding, discounts, and privilege programs so that loyal customers can be seen from repeat purchases from repeat customers. have more than 1 unit of which 96 people. Loyalty will provide more benefits for the company's business continuity because the customer has experienced one of the products or services of the company. The research method uses descriptive qualitative methods with data collection techniques through observation and secondary data. The results of this study indicate the existence of customer loyalty to the company because the quality of service provided by the company meets customer needs.

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