Dinasti International Journal of Education Management and Social Science
Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which contribute to the understanding, theoretical development, theoretical concept and implementation of theories of education al any levels. This Journal publishes Original Research Articles, Review, Short Communications, Essays and Case Studies within the whole field of Education and Social Science their related and applied fields.
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IMPROVING LIBRARY CUSTOMER SATISFACTION THROUGH THE IMPLEMENTATION OF THE SMILE AND GREET CAMPAIGN
Akmal Sutja;
Robi Hendra;
Rio Dezaneru;
Mohamad Muspawi;
Yantoro Yantoro
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.759
The ability of library staff in building visitors’ trust and assurance determines customer satisfaction and service quality. The purpose of this research is to find out the improvement of customer satisfaction through the application of smiling and greeting in circulation service at the library of Jambi University. This research is a service action research. The subjects were 30 students of Jambi University. This research was conducted in two cycles, using steps in action research which included planning, action, evaluation and reflection. This research was conducted collaboratively between researchers as observers and library staff as service providers. Data collection techniques used in this study include questionnaires, observations, interviews, and check lists. The result of this study obtained the percentage of customer satisfaction before the implementation of service is 48% with a moderate level, then increased by 17% to 67% with a high level in the first cycle and in the second cycle increased by 14% to 81% which is the highest level achieved due to morning greetings with hands folded in front of the chest, smiling teeth and small talks that ask questions related to customers’ personal.
THE ROLE OF LEADERSHIP, COMPENSATION, AND TRAINING IN ORDER TO ENHANCE THE EMPLOYEE PERFORMANCE AT PT. ADHIMIX RMC INDONESIA
Budi Jatmiko;
Charles Bohlen Purba
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.808
This research aims to revealed and look over the impact which caused by the training, compensation and leadership style towards the employee performance at PT. Adhimix RMC Indonesia. This research were in type of causality research with a quantitative research methods. The data collection technique in this research was an explanatory survey method with the population was 1328 people with filtered sample to 100 respondents (Slovin, 10% error tolerance). The data analysis method used was multiple linear regression analysis in way to examine the research hypothesis. The results showed that training, compensation, and leadership style had an influence both partially and simultaneously towards the employees performance at PT. Adhimix RMC Indonesia.
ANALYSIS OF THE EFFECT OF FINANCIAL PERFORMANCE AND MACRO ECONOMIC FACTORS ON THE RETURN OF FOOD & BEVERAGE STOCK COMPANIES IN INDONESIA STOCK EXCHANGE FOR THE PERIOD 2015-2019
Dilla Syukrina Tascha;
Matrodji H. Mustafa
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.809
The purpose of this study is to analyze financial performance through Current Ratio (CR), Total Asset Turn Over (TATO), Debt to Equity Ratio (DER), Return on Equity (ROE) and macroeconomic factors through Gross Domestic Product (GDP) to stock returns. The object of research is a food and beverage company on the Indonesia Stock Exchange for the period 2015-2019. The analysis data used are financial reports, stock returns and GDP growth. The research sample of 15 companies obtained by purposive sampling technique. The data analysis technique used is Panel Data Regression Analysis with eviews version 9. The results show that Current Ratio (CR) and Debt to Equity Ratio (DER) have a significant positive effect on stock returns, while Total Asset Turn Over (TATO), Return on Equity (ROE) and Gross Domestic Product (GDP) have no significant effect on stock returns.
THE ROLE OF ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL JUSTICE IN INFLUENCING TURNOVER INTENTION THROUGH JOB SATISFACTION AS ITS MEDIATES VARIABLE
Kurnia Magfuroh;
Anik Herminingsih
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.810
This research aims to investigate and analyze further relates to the affect which caused by organizational commitment and organizational justice to turnover intention through job satisfaction as its mediator on the employees of PT. Bank XYZ at Regional Office in Jakarta BSD. The criteria of research sample used was permanent employees. The sampling method done by proportional stratified random sampling with a total samples of 154. The data collection technique used a questionnaire. Data analysis method used SEM-PLS. The results showed that the organizational commitment had a positive and significant impact on job satisfaction, but had a negative and significant impact on turnover intention. Organizational justice had a negative and significant impact on turnover intention variables, but had a positive and significant impact on job satisfaction. Job satisfaction had a negative and significant impact on turnover intention. Moreover, job satisfaction in its influence on organizational commitment variable towards turnover intention only resulted on partially mediate and job satisfaction in its influence on the organizational justice variable towards turnover intention also only resulted in partially mediate.
EFFECTIVENESS OF REPRODUCTIVE AND SEXUAL HEALTH PROGRAMS FOR PROSPECTIVE BRIDGES (CATIN) IN IMPROVING CATIN'S KNOWLEDGE AND ATTITUDES OF CATIN IN GUNUNGSARI PUBLIC HEALTH CENTER IN 2018 (Effectivity of Premarital Counseling on Health Reproduction Knowle
Kusniyati Utami;
Agus Supinganto;
Irni Setyawati;
Irwan Budiana
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.811
Reproductive and sexual health program for prospective brides is one of programs implemented by government where these activities are aimed at women from adolescence before pregnancy prepare women to become healthy pregnant women and ensure health of mothers so that they can give birth to a healthy and quality generation. Purpose: This study aims to determine effectiveness of the implementation of IEC program on sexual and reproductive health of bride and groom at Gunungsari Public Health Center in 2018. Methods: This study was conducted with a cross-sectional design with a case-control approach, sampling technique used was proportional random sampling. Data collection was carried out on 38 primigravida pregnant women who visited the public health center with a history of participating in IEC catin program as observation group and 38 respondents from primigravida mothers with a history of not participating in KIE catin program as control group. Then data were analyzed by using chi-square. Results: Results showed that knowledge of sexual and reproductive health in two groups did not have a difference (p = 1,000), as did catin's attitudes towards sexual and reproductive health in two groups (p = 0.487). IEC and sexual health are less effective in increasing knowledge and attitudes. Discussion: The need for more specific program evaluation to increase outcomes by program objectives. Multiple workflows, standard procedures, and program performance should be reviewed by program objectives to increase success. Also, cooperation with several related parties is necessary as an effort to increase public awareness to actively participate in program.
IMPLEMENTATION HUMAN RESOURCE MANAGEMENT IN IMPROVING COMPETITIVE ADVANTAGE of PT CSI
Rina Trinovianti;
Sangkala Ruslan
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.812
This researchXaims to analyzeXthe implementation of the integration process of the company's strategic plan and HRD strategic plan in increasing competitive advantage in PT CSI. The research dataXis collectedXfrom in-depth interviews and secondary data as well as primary data from HRD in 2019. Qualitative research methods with approaches case studies are used in this study. The results of the study found that the implementation of Human Resource Management has not been oriented towards comprehensive investment. It is proven that HRD is still considered a cost center, even though there has been an integration and adaptation of the entire process of increasing competitive advantage. HRD companies have been involved in the planning process. The day-to-day practice of Human Resource Management does not appear to fully describe the integration with the needs of organizational strategy. The results also show that at the practical level HRD has a two-way relationship with policy makers, meaning that the problems and impacts that arise in HR management are considered in the strategic plan formulation process.
THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIPS AND ORGANIZATIONAL COMMITMENT TO TURNOVER INTENTION THROUGH JOB SATISFACTION AS A MEDIATOR
Lystia Tri Utami;
M. Havidz Aima
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.813
This research aims to uncovered and evaluated those issues which related to the influences that appeared from transformational leadership and organizational commitment towards turnover intention through job satisfaction as a mediator at Operational Directorate employees of PT XYZ. The design which currently used in this research was causality analysis to revealed the connection between each variables. The population in this research was all the employees from Operational Directorate of PT. XYZ which amounted to 1084 employees. The sampling method was performed by simple random sampling with a total of 233 respondents. The data analysis method used SEM-PLS with the results showed that transformational leadership and organizational commitment had a positive and significant impact on job satisfaction. Transformational leadership has no affect towards turnover intention, but the organizational commitment and job satisfaction had a positive and significant impact on turnover intention. The transformational leadership and organizational commitment had a simultaneous impact towards job satisfaction. And the Transformational leadership, organizational commitment and job satisfaction had simultaneous impact towards turnover intention. Job satisfaction has fully mediates the affect which appears from transformational leadership and organizational commitment towards turnover intention.
THE IMPORTANCE ROLE OF COMPETENCY-BASED ON TRAINING, MOTIVATION AND ORGANIZATIONAL CULTURE IN IMPROVING THE EMPLOYEE PERFORMANCE IN EDUCATION AND RESEARCH TRAINING CENTERS AND HR DEVELOPMENT AT THE MINISTRY OF COMMUNICATION AND INFORMATICS
Eka Budi Febriyarso;
Sangkala Ruslan
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.827
This research has intended to reveal the impact caused by training, motivation and organizational culture on employee performance at the BLSDM Education and Training Center of the Ministry of Communication and Informatics. This research type was included in descriptive quantitative through distributing questions to employees on a Likert scale. The respondents used as many as 40 employees with help from SPPS25 software program, data analysis was carried out by validity, reliability, and some linear regression correlation. The sampling technique obtained from its sample of respondents with the data analysis technique used was multiple linear regression. The results showed that; (1) Training had a significant effect on employee performance; (2) Motivation has a significant impact on employee performance; (3) Organizational culture had a significant impact on employees.
THE INFLUENCE OF ORGANIZATIONAL COMMITMENT, CAREER DEVELOPMENT AND WORK ENVIRONMENT ON EMPLOYEES’ JOB SATISFACTION (CASE STUDY AT PT. MAP SURVEILLANCES)
Wulan Istia Fatmawati;
Chaerudin Chaerudin
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.828
This research aims to learn further regarding the impact caused by Organizational Commitment, Career Development and Work Environment on Employee Job Satisfaction either partially or simultaneously. The research population amounted to 140 respondents with a sample filtered of 95 respondents who were employees at Head Office and Site Office of PT. Map Surveillances. The quantitative descriptive research method used multiple linear regression analysis through the version 22 SPSS (Statistical Package for the Social) application program. The results showed that Organizational Commitment, Career Development and Work Environment had a positive and significant impact on Job Satisfaction both partially and simultaneously.
SELF EFFICACY MODEL AND CAREER DEVELOPMENT IN INCREASE EMPLOYEE ENGAGEMENT AND NURSE PERFORMANCE
Gede Pronajaya;
Rina Anindita;
Rian Adi Pamungkas
Dinasti International Journal of Education Management And Social Science Vol 2 No 4 (2021): Dinasti International Journal of Education Management and Social Science (April -
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DOI: 10.31933/dijemss.v2i4.830
One of the factors for the success of human resource management in an organization is employee performance. Organizations can be said to be successful when the performance of the organization's employees is good. The results of nursing audits are still low in one room, namely below 90%, the high rate of turnover that occurs in nurses every year, the influence of self-efficacy on the performance of nurses, and the level of clinical nurse IV are still small. The purpose of this study was to determine and analyze the effect of Self Efficacy and Career Development on Employee Engagement and Nurse Performance at Dharmais Cancer Hospital. The research sample consisted of 200 respondents. The design of this research is explanatory research of causality (explanatory research). The data analysis technique used the Three-Box Method and SEM (Structural Equation Model) with the AMOS 24 program. The results showed that self-efficacy and career development indirectly mediated by employee engagement had not affected nurse performance; employee engagement does not affect nurse performance; self-efficacy has a positive effect on nurse performance; career development does not affect nurse performance; Self-efficacy has a positive effect on employee engagement; Career development does not affect employee engagement. Research findings: nurse performance in the high category, self-efficacy in the high category, career development in the good category, and employee engagement variable in the engaged category. career development does not affect nurse performance; Self-efficacy has a positive effect on employee engagement; Career development does not affect employee engagement. Research findings: nurse performance in the high category, self-efficacy in the high category, career development in the good category, and employee engagement variable in the engaged category. career development does not affect nurse performance; Self-efficacy has a positive effect on employee engagement; Career development does not affect employee engagement. Research findings: nurse performance in the high category, self-efficacy in the high category, career development in the good category, and employee engagement variable in the engaged category.