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Jurnal Manajemen Bisnis
Published by Universitas Muhammadiyah Malang
ISSN : 26552523     EISSN : 20890176     DOI : https://doi.org/10.22219/jmb.v10i1.13949
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The Universitas Muhammadiyah Malang published Manajemen Bisnis (MB) journal in 2011. Start in December 2018, the MB journal has online ISSN 2655-2523 for articles that publish started from Volume 9 No. 1, April 2019. Then, start from Volume 9 No. 2. MB journal has been accredited for SINTA 4. MB journal is a peer-reviewed and open-access journal published twice a year (April and October). This journal published articles in Bahasa but in 2019 MB journal published all articles in English. This journal only accepts articles from original research results. MB journal welcomes all articles related to management and business fields. Subjects suitable for publication include financial management, marketing management, human resource management, operation management, strategic management, entrepreneurship, business ethics, and international business. Manajemen Bisnis journal has been indexed in Google Scholar and DOAJ. MB journal keeps an attempt to be indexed in other journal directories.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 10 Documents
 1 
Search results for , issue "Vol. 12 No. 01 (2022): April" : 10 Documents clear
The Effect of HRM Pratices on Employee Engagement with Clan Culture as Moderating Variables Inatun Yustrilia; Anton Sujarwo; Ainur Rofiq; Dwi Ratmawati; Bagus Satriyo
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.14432

Abstract

To maintain and improve competitiveness, exploring potentials and innovations to survive in the competition aimed at attracting student interest and gaining public recognition at the national and global levels (World Class University), universities must improve employee engagement. Because high employee engagement is a source of organizational competitive advantage in achieving its vision, mission, main goals and implementing organizational strategies at the global level. To improve employee engagement with improving HRM Practices. In this study, testing the effect of HRM practices on employee engagement with clan culture as a moderating variable. The results of these tests are expected to be a reference for organizations to improve employee engagement. Questionnaires were distributedto 154 employees of universities in Surabaya with varying criteria. After the questionnaires were collected, statistical tests were performed using Partial Least Square (PLS). The results of statistical testing found that employee engagement are influenced by training & development, performance appraisal and compensation. Meanwhile, clan culture only moderates the relation between compensation for employee engagement, and does not moderate the relations between training & development and performance appraisal on employee engagement. Results of this study may be employed as a policy consideration and further contribute to the literature of management studies.
The Influence of Service Quality and Store Atmosphere on Customer Satisfaction at Vocational High School Business Center in Cirebon Sitta Nurhajijah; Isti Riana Dewi; Rohadatul Aisy
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.15481

Abstract

The purpose of this research was to find out the influence between service quality and the atmosphere of the store on customer satisfaction at the Business Center at a vocational high school in Lemahabang Cirebon. Research methods used are validity test, reliability test, and multiple Linear Regression. The analysis tool used is the SPSS tool. The results of this study explain the influence between service quality of the store and the atmosphere of the store on customer satisfaction. This indicates that there needs to be an improvement of services such as honest words and friendly behavior to improve the quality of store service and modify the temperature and layout of goods to be more varied to entice customers to feel happy and make more visits to support the success of the business. Keywords: service quality, store atmosphere, customer satisfaction
The Role of Internal Audit Quality to the Sustainability and Success of Microfinance Program Saikou Gassama; Erina Sudaryati
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.15642

Abstract

Microfinance institutions are the main source of finance for the poor and the women in many country, therefore the sustainability of these companies is a concern, but that cannot be achieved without proper internal control mechanism to detect any attempt frauds that could harm the operations of microfinance institutions. The research will used literature review method by digging into previous researches to see the main courses of the failure of many microfinance institutions. The research found out that most of the microfinance institution failed due to inadequate control in place to detect malfunctions or fraud at the earlier stages that can safeguard the operations of microfinance institutions.
Digital Marketing Transformation by Implementing SEO Concepts in MSMEs. Case Study: CV Asa Nusantara Resources Malang Diovianto Putra Rakhmadani; Maliana Puspa Arum
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.15875

Abstract

Marketing is an activity that spearheads a business, without a proper marketing strategy, a business will find it difficult to get good sales. In the industrial era 4.0, competition between businesses is getting tighter, this underlies the need for a digital marketing transformation to increase the level of competition with other business players. Digital Marketing is an effort to promote a brand using digital media that can reach consumers in a timely, personal, and relevant manner. This type of digital marketing includes many of the techniques and practices contained in the internet marketing category. MSME players certainly want to develop their business following industry 4.0 trends, especially in the marketing sector. The marketing digitalization movement replaced the activities they had been doing such as marketing through billboards, banners, and word of mouth promotion. This will begin to erode along with the widespread use of technology as a marketing medium. In addition, with the high level of competition, it is necessary to carry out digital marketing transformation efforts for MSMEs to increase competitiveness, brand awareness and marketing strategies. This study uses a website development method with SEO (Search Engine Optimization) techniques and produces a store website that can be used to display MSME business profiles and shop searches that are indexed on google search with SEO techniques so as to produce a digital marketing model that works better than conventional marketing.
Analysis of Effect on the Working Environment, Work Motivation, and Discipline on Performance Employees of PT. Seimitsu Indonesia Daspar; Liska Restiani
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.15889

Abstract

ABSTRACT This study aims to examine the influence of the work environment, work motivation, and work discipline on the performance of employees of PT Fuji Seimitsu Indonesia. The sampling method used was technique sampling non probability saturated sampling technique so that the entire population that is, 70 people were sampled. This type of research is quantitative, for data This research was obtained from a questionnaire that has been filled in by the employees of PT Fuji Seimitsu Indonesia. The analytical method used is the validity test, reliability test, classical assumption test, multiple linear analysis test, and coefficient determination in the IBM SPSS 22 for Windows program. The results of the work environment hypothesis test show t arithmetic> t table (2.016> 1.997) then there is an influence between the work environment on performance employees, the results of the work motivation hypothesis test show t arithmetic <t table (-0.823 <1.997) then there is no influence between work motivation on employee performance, while the results of the work discipline hypothesis test showed t count> t table (5.107> 1.997) then there is an influence between work discipline on employee performance, and simultaneously shows Fcount> F table (22,582> 2,744) then there is an influence between work environment, work motivation, and work discipline on employee performance.
New Product Development at PT Asuka Engineering Indonesia Elmira Salsabila; M. Jihadi M. Jihadi; Baroya Mila Shanty
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.16386

Abstract

PT Asuka Engineering Indonesia is a company engaged in the construction sector, with electrical and instrumentation as their main services. The purpose of this study is to identify and analyze new products that are needed and desired by PT Asuka Engineering Indonesia's consumers. This research is an applied research with a qualitative approach. The analytical tool that used in this research is the New Product Development Stages. The result of this research is the discovery of an idea of new product that can be developed at the Asuka company, namely by adding services in information technology field. Suggestions from this research are that this can be a reference and input for companies to make decisions in developing new products in information technology field by pay more attention to consumer suggestions for new product requests as a consideration for products that should be developed.
The Popularity of TikTok and the Implementation of the AISAS Model on Marketing Communications Through TikTok Anggun Sari Sasmita; Nila Sartika Achmadi
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.17863

Abstract

The development of social media use has increased during the Covid-19 pandemic. The existence of social like TikTok, it is hoped that it will be able to help entrepreneurs to continue their business. This study aims to find out what causes TikTok's popularity and how to implement the AISAS model in marketing communications through TikTok. Researchers chose literature review as a research method in this paper to look deeper into the phenomena that occur. The conclusion of this study shows that the popularity of TikTok is caused by fear of missing out, or the fear of missing the trend and not being able to engage in the conversations of people in the environment, the ease of downloading and sharing videos, the ease of using the application, interesting content and the opportunity to shorten the marketing funnel.
Implementation of Business Process Reengineering during New Normal in Dinamika University Library Ayouvi Wardhanie; Tan Amelia
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.18349

Abstract

This research aims to find out how the implementation of business process reengineering occurred in the Dinamika University library during the new normal era. The method uses an exploratory approach by conducting in-depth interviews with key informants, the head of the library division, and the primary informants are library staff. This research will stop if the informants interviewed by the researcher provide the same information or the answers are no longer varied. In this study, the data collection using triangulation techniques that combine documentation studies, participant observation, and in-depth interviews. The findings of this study are the breakthrough in making the Library Online Services Application and the Dynamics of Box of Sterilization to sterilize a collection of books that have been borrowed, routinely promoting through Instagram, and developing an independent upload system.
The Effect of Financial Technology on the Financial Satisfaction of MSMEs in Malang Erna Retna Rahadjeng; Yulist Rima Fiandari
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.19218

Abstract

This study aims to determine the effect of financial technology on financial satisfaction of Small Businesses (SMEs) in Malang City. By using primary data and random sampling, as well as using a questionnaire distributed to entrepreneurs and measured with a Likert scale. The collection of data on MSME respondents in the city of Malang is based on the distribution of questionnaires. The research objectives are as follows: To know the influence of Fintech on financial satisfaction?”. The analytical method used to determine the effect is to use simple regression statistics, with regression analysis tools used SPPS tools. The results obtained from the regression analysis show that there is a significant influence between Fintech variables on Financial Satisfaction. This is indicated by the value of the coefficient of determination (Adj.R-square) generated by the Fintech regression model (effect of feature convenience, social influence, performance expectations, system security and payment system drivers) on financial satisfaction of 0.565. Simultaneous testing of the hypothesis of the influence of Fintech variables (Ease of Features, Social Influence, Performance Expectations, System Security and Payment System Drivers) on Financial Satisfaction resulted in an F-test statistic of 26,716 with a probability of 0.000. This means that there is a simultaneous significant influence (together) with Fintech (Feasibility of Features, Social Influence, Performance Expectations, System Security and Payment System Drivers) on Financial Satisfaction.
The Effect of Transformational Leadership Style on Perfomance and Satisfaction of MSME Employees Mediated Through Leader Member Exchange M. Abdi Dzil Ikhram W; Rinaldy Achmad Roberth Fathoni
Manajemen Bisnis Vol. 12 No. 01 (2022): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i01.21746

Abstract

The growth of Indonesia's economy depends significantly on micro, small, and medium-sized businesses (SMEs). When Indonesia experiences an economic crisis, SMEs become a powerful force that not only boosts national GDP but also helps to create jobs. This study's goal was to ascertain how the Leader Member Exchange, a kind of transformational leadership, affected worker productivity and job satisfaction. Partial Least Squares is a statistical test method used in this investigation (PLS). A questionnaire survey approach of data gathering was employed in this study. This study focuses on SMEs in East Java, one of which is that they have at least 50 individuals working for their company units. The study's findings show how transformational leadership affects worker performance. Additionally, there is no impact of transformative leadership on work satisfaction. The association between transformational leadership and employee performance is mediated by the Leader Member Exchange variable, although this variable does not mediate the relationship between transformational leadership and work satisfaction.

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