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Antonio Nyoko
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Kampus FEB Undana Adisucipto Penfui-Kupang Telp : (0380) 881183 email : jurnal.manajemen@undana.ac.id
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INDONESIA
Journal of Management - Small and Medium Enterprises (SME's)
Published by Universitas Nusa Cendana
ISSN : 25022385     EISSN : 2723469X     DOI : https://doi.org/10.35508/jom.v14i1
Core Subject : Economy,
Economics, Econometrics & Finance
Tujuan dari jurnal ini adalah mempublikasikan artikel hasil penelitian dan kajian pustaka yang ditulis oleh dosen, peneliti dan mahasiwa. Adapun lingkup topik dari jurnal ini adalah : 1. Manajemen Umum 2. Manajemen Pemasaran 3. Sumberdaya Manusia 4. Keuangan 5. Manajemen Operasi 6. Manajemen Pariwisata 7. Small and Medium Enterprise (UKM) 8. Kewirausahaan 9. Kebijakan Publik yang menyangkut fungsi-fungsi manajemen 10. Topik lainnya yang berhubungan dengan ekonomi dan akuntansi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 9 Documents
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Search results for , issue "Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)" : 9 Documents clear
ANALISIS INVENTARISASI ASET MILIK PEMERINTAH DAERAH KABUPATEN ROTE NDAO TAHUN 2019 Cicilia Apriliana Tungga
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2685

Abstract

This research aims to analyze the level of the importance and the performance of the implementation of factors that determine the successful inventory of assets in Rote Ndao Regency. Importance Performance Analysis (IPA) is used as an analysis tool to process research data. The results showed that asset inventory has not been fully optimal. This can be seen from the results of data analysis that is unbalancing between interest and performance levels. There are 4 inventory factors that are priority to improve performance, namely: regional asset logging activities in Rote Ndao District Government, improvement of updated data base, implementation of regional asset census to get correct and accurate asset data, and information technology capabilities and completeness of infrastructure facilities in the office supported by HR capabilities Keywords: inventory of regional assets , local government, Importance Performance Analysis (IPA)
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN TRAVEL DI KABUPATEN MALAKA (Studi Pada Travel Betun Mandiri Expres) Yuventus K K Finistyawan; Juita L D Bessie
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2686

Abstract

This research aims to determine the effect of service quality on customer satisfaction of Betun Mandiri Express (BME) Car Travel. The independent variable in this study is the dimension of service quality consisting of physical evidence, reliability, responsiveness, assurance, and empathy, while the dependent variable is customer satisfaction. The number of samples is 99 respondents who ever using BME Car Travel services more than twice. Samples were gained using accidental sampling technique. Data were collected using questionnaires, interviews, observations, and literature studies. Data analysis techniques used are quantitative descriptive, multiple linear regression analysis and hypothesis testing using the Software SPSS 24. Descriptive Analysis's results show that overall, the respondents gave a categorized perception assessment both for the five dimensions of Service Quality and Satisfaction of using BME Travel. From the results of Multiple Linear Regression Analysis found the mathematical equation: Y = 2.537 + 0.174X1 + 0.158 X2 + 0.185 X3 + 0.146 X4 + 0.196 X5.Both the F Test and t Test results show that simultaneously and partially the five dimensions of Service Quality have a significant effect on customer satisfaction. However, based on the value of Adjusted R2 shows the contribution of the variable Service Quality to Customer Satisfaction is only 32.2%. While 67.8% is influenced by other variables outside the focus of this study. These variables are price and promotion which can be considered for further researchers besides service quality. Keywords: Tangibles, Reliability, Responsiveness, Assurance, and Empathy and Customer Satisfaction
ANALISIS TITIK IMPAS VOLUME PRODUKSI PRODUK BATAKO DI RIBAS BATAKO KABUPATEN KUPANG Bastianus Jawa; Paulina Y Amtiran; Wehelmina M Ndoen
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2690

Abstract

This research was conducted at the Batako Ribas Batako in Kupang Regency. The purpose of this study was to determine the break-even point of production volume in a unit of brick products. The data used in this study are primary data which are production data for 2015-2019. The method used in this research is quantitative descriptive. The data analysis technique used in this study in this study is the break-even analysis. The results of this study are that brak-even analysis is still affective in increasing production volume because of the results of research and discussion found that increasing production volume can also increase revenue and profits for the company. The conclusion of this study is the Break-Even Point shown that the highest of batako products is in 2017, because in that year the production costs incurred were lower than the last two years. While the hignest profit rate is occurred in 2018 because the volume of the production is increased and the selling price is also increased. Keywords: Analysis, Profit, Production, Break Even Point, Production Volume
ANALISIS PENGENDALIAN KUALITAS PRODUK DI CV. BILO DATANG Aloysius Pansewidi; Ronald P C Fanggidae; Reyner F Makatita
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2691

Abstract

The purpose of this study is to analyze the level and the type of damage in the production process CV.Bilo Datang and the solutions of quality control are carried out. The method used in this research is quantitative descriptive analysis method using Pareto diagram analysis tools and Cause-effect diagrams. The results of the study showed that the quality control conducted by the company was less than optimal, especially in controlling for half defective products. This is due to several things such as lack of employee skills and maintenance of machinery and equipment that is less than the maximum resulting in the product being half defective. Although in the amount of damage is greater than half defective products but there are also products damaged due to pest attack on wood. The solution provided by the researcher is also appropriate to the stage of the damage that occurred. Keywords: Product Quality Control, Level of damage and Type of damage
PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA CV. AUTO NUSA ABADI KUPANG Christin Anggy Venny Saba; Tarsusius Timuneno; Merlyn Kurniawati
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2692

Abstract

This study entitled "The Effect of Compensation, and Work Environment on employee performance in CV. Auto Nusa Abadi ". The purpose of this study was to determine the the effect of compensation and work environment on employee performance at CV. Auto Nusa Abadi. The approach used by researchers is a quantitative approach. The sample contained in the study were 33 respondents. The analysis technique used is the instrument test, classic assumption test, multiple regression test, coefficient of determination test, t test and f test. The results of the coefficient of determination test show that the Adjusted R Square coefficient of 0.811 means that after conducting research, it is known that 81.11% compensation and work environment affect employee performance, while the remaining 18.89% is influenced by other variables not explained in this research. The test results partially compensation and work environment variables have a significant effect on employee performance. Simultaneous test results of compensation and work environment variables influence the decision to become a customer at CV. Auto Nusa Abadi. Keyword: Compensation, Work Environment, performance
PENGELOLAAN KEUANGAN NEGARA Paulina Y Amtiran; Aldarine Molidya
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2693

Abstract

According to Law Number 17 of 2003 concerning State Finance, the President as the Head of Government holds the power to manage state finances as part of government power and power over the management of state finances is used to achieve state goals. However, to assist the Head of Government's duties, this power is delegated to the Minister of Finance, the Minister / head of the institution as the Budget User / Property User of the state ministries / institutions he leads and to the governor / regent / mayor as the head of the regional government.Financial management stages consist of planning, implementation, administration, reporting, accountability and supervision. Everything has been regulated in Law No.17 of 2003 on State Finance. In Law Number 17 of 2003 concerning State Finance, particularly articles 1 and 2, it is explained that what is meant by State Finance is all the rights and obligations of the state that can be valued in money, as well as everything in the form of money or in the form of goods that can be made state property related to the implementation of these rights and obligations. Keywords: Management Of State Finances, Rights And Obligations
IMPLIKASI PROGRAM CSR BANK TERHADAP PEMBERDAYAAN MASYARAKAT DI KOTA KUPANG Debryana Y Salean; Chandy M Henukh
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2694

Abstract

The purpose of this study is to analyze the implications of the Corporate Social Responsibility program of Indonesian Reserve Bank on community empowerment in the Sehati and Noetnana clusters of Fatukoa Village, Kupang City. This study uses a qualitative descriptive approach. In this study use SWOT analysis includes efforts to identify strengths, weaknesses, opportunities, and threats that determine company performance. The results from the SWOT analysis that the implementation of cluster development towards community empowerment showed that the cluster had more dominant strengths and opportunities so that it had a positive impact on cluster development, especially the empowerment of the community members of the cluster. Keyword :Klaster Sehati, Klaster Noetnana, CSR (Corporate Social Responsibility)
ANALISIS SISTEM ANTRIAN DALAM OPTIMALISASI LAYANAN DI SUPERMARKET HYPERSTORE Benediktus L V Bataona; Antonio E.L. Nyoko; Ni Putu Nursiani
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2695

Abstract

The purpose of this study is to determine the average customer arrival level and average service level at the Hyperstore Supermarket and analyze the queuing system by optimizing the number of cashiers that must be set at the Hyperstore Supermarket. The results showed that the queuing model used at the Hyperstore Supermarket is Multi Channel Single Phase by applying the First Come First Serve (FCFS) queuing discipline. The average service level at the Hyperstore Supermarket is 146 people/hour. The current number of lines opened at the Hyperstore Supermarket is 6 cashiers. However, 6 cashier lines are excess even though 3 cashier lines are sufficient. Queue system analysis shows that the optimal number of cashier lines which is 1 cashier line open at 3:00 pm to 4:00, 2 cashier lines open at 16:00 to 19:00 and 3 cashiers lines opened at 19:00 to 20:00 Keywords: Queue Theory, Multiple Line Queue Model, Cashier, Service Optimization
EKONOMI RUMAH TANGGA DI ERA PANDEMI COVID-19 Peter Garlans Sina
Journal of Management Small and Medium Enterprises (SMEs) Vol 12 No 2 (2020): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v12i2.2697

Abstract

Covid-19 Pandemic which occurred in early 2020 has resulted in economic decline in Indonesia and the government also urges the public for a health protocol. The after effect is that MSMEs go bankrupt and there is a work termination so that more and more household economies experience life difficulties. There have been some assistances provided by the Government, but they have not been maximally increased the household economy until the new normal era. However, this condition must still be carried out in a management of all household resources which one of them is household finance and also the improvement of new skills. Keywords : Household Economic, Health Protocol, Covid-19

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