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Journal of Administration and International Development
Published by Politeknik Imigrasi
ISSN : -     EISSN : 28087135     DOI : https://doi.org/10.52617/jaid
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
JAID: Journal of Administration and International Development is an national journal published by Immigration Administration Study Program, Immigration Polytechnic, Indonesia. It covers all areas of migration studies. Its global readership includes migration studies public administration, international relation, international development, sustainable development goals, human rights issues, and remittance. This journal warmly welcomes contributions from scholars of related disciplines.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 28 Documents
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OPTIMALISASI KINERJA SUMBER DAYA MANUSIA DALAM MENINGKATKAN KUALITAS PELAYANAN PASPOR DI KANTOR IMIGRASI KELAS II TPI SIBOLGA Rivaldo A nugerah Zendrato; Rahmawati Nurul Jannah; Rasona S Sunara Akbar
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.447

Abstract

The geographical condition of the work area and 2 Office Work Units is not balanced with the number of human resources available at the Sibolga Immigration Office, so that the immigration services provided are not optimal. The realization of maximum immigration services is influenced by several aspects, one of which is employee performance. The purpose of this study was to find out how to optimize the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga and to find out what factors were inhibiting and supporting the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga. This study used qualitative research methods. The data was obtained by conducting interviews with employees and applicants at the Immigration Office Class II TPI Sibolga. Then observations were made to observe and know firsthand the optimization of the performance of human resources at the Sibolga Immigration Office. Furthermore, an analysis of the data that has been obtained is carried out. From the results of this study, it is known that the optimization of the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga is carried out by providing motivation to employees, giving rewards and punishments (reward and punishment), training human resources and improving facilities and infrastructure. Office. The supporting factors for employee performance at the Sibolga Immigration Office include support from the local government and employee work discipline, the implementation of work discipline at The Immigration Office (Class II) of Border Controls Sibolga is divided into two, namely preventive work discipline and corrective work discipline. Then the inhibiting factor for employee performance at the Sibolga immigration office is the lack of human resources and the utilization of facilities and infrastructure is not optimal.
PELAYANAN EAZY PASSPORT DALAM MEWUJUDKAN GOOD GOVERNANCE PADA KANTOR IMIGRASI KELAS I TPI BANDAR LAMPUNG Hendrick Alif Arsyandy; Rahmawati Nurul Jannah; Gunawan Ari Nursanto
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.448

Abstract

The Directorate General of Immigration as the spearhead of the agency responsible for immigration in Indonesia is obliged to improve the implementation of a series of immigration activities in order to achieve public satisfaction with transparency in the field of immigration services, accountability and high responsiveness in handling incoming complaints from the public. Because the level of satisfaction from the community towards immigration officers is a reference and an important factor that needs to be considered in immigration services. In this case, the existing quality improvement can be in the form of innovations made in each UPT Dirjenim itself. One of the innovations is shown by the existence of the Eazy Passport service. Eazy Passport is a form of service provided by the immigration office work unit to fulfill the immigration function, namely immigration services. The Eazy Passport facility is a passport issuance service that is carried out collectively outside the immigration office with a minimum requirement of 20-25 applicants. In order to achieve optimal service, it is closely related and becomes the main thing for the realization of Good Governance in the work area of the immigration office. The service itself can be described as an effort to serve the needs of others who get rewards or services. Good governance itself aims to reform the bureaucracy to organize a system that regulates the implementation of a quality, effective and efficient Kemenkumham organization, so that it is able to provide appropriate, efficient, and professional services to the community. In this study, used descriptive qualitative research methods. A research method related to the social sciences that collects and provides analysis related to research subject data both in behavior, motivation, action by way of description in the form of words and language specifically that utilizes various scientific methods. The conclusion in this study is in the form of an Eazy Passport service which aims to prevent Covid-19 in the work environment of the Class I Immigration Office of TPI Bandar Lampung to prioritize Eazy Passport services in order to suppress clusters or the spread of positive cases of Covid-19 in the office environment and to realize optimal services. to support the achievement of good governance.
EFEKTIFITAS PELAKSANAAN FUNGSI INTELIJEN KEIMIGRASIAN TERHADAP PENYALAHGUNAAN IZIN TINGGAL KUNJUNGAN DI KANTOR IMIGRASI KELAS I TPI PALEMBANG M. Aidil Al Apip; M. Alvi Syahrin; Tony Mirwanto
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.449

Abstract

The number of immigration violations at the Immigration Office Class I TPI Palembang has increased every year. There is an increase in immigration action for foreigners holding Visa Residence Permit (VRP) from 2018 to 2019 around 86%. When viewed from the point of view of legal effectiveness, it can be influenced by several things, namely law enforcement, facilities and facilities, culture, society and even the law itself. The author focuses on this paper to provide an overview through field research, from the implementation of immigration intelligence tasks and their influence in reducing the number of immigration violations, especially on violations of residence permit abuse in the work area of ​​the Immigration Office Class I TPI Palembang. This study uses a normative-empirical approach. This study resulted in the following discussion analysis. The implementation of the immigration intelligence function against the misuse of VRP in the Immigration Office Class I TPI Palembang has not been effective in terms of the results of the implementation and management of the implementation of the intelligence operations carried out. This is because in terms of the implementation of immigration intelligence operations, it has not shown maximum achievements in the form of early detection of immigration violations, both VRP violations and other immigration violations through intelligence operations in the Immigration Class I TPI Palembang area. This is influenced by the condition of a large area, limited human resources, and inadequate infrastructure. Factors that affect the effectiveness of the results of the implementation of immigration intelligence operations against the abuse of VRP and the management of the implementation of intelligence operations against the abuse of VRP in the Immigration Office Class I TPI Palembang are legal factors that are not adequate in providing technical rules for implementation in the field, law enforcement factors are still lacking in implementation immigration intelligence because the nomenclature is new, and the supporting facilities and infrastructure are not maximized, as well as society and culture that still does not support the implementation of immigration intelligence.
ANALISIS INOVASI PELAYANAN PENGAMBILAN PASPOR DRIVE THRU DALAM MENINGKATKAN PELAYANAN PUBLIK DI KANTOR IMIGRASI KELAS I NON TPI BOGOR Brian Satriyo Adi; Agung Sulistyo Purnomo
Journal of Administration and International Development Vol 3 No 1 (2023): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.450

Abstract

To carry out its duties as a public service, the Bogor Class I Non-TPI Immigration Office creates the latest service with innovative passport retrieval services through Drive Thru. However, there are obstacles as the Drive-Thru passport collection service goes on, namely vehicle queues due to service mismatches with the implementation of the SOP (Standard Operating Procedure) and the lack of public understanding regarding the implementation of Drive-Thru passport retrieval. The purpose of this study was to determine the implementation of Drive Thru passport retrieval service innovations at the Bogor Non-TPI Class I Immigration Office in improving public services by identifying supporting and inhibiting factors and producing Drive-Thru passports retrieval services. This study uses an approach with formative evaluation, there is data collection through semi-structured interviews with informants, observation, and study documentation to obtain credible data. The results of this study prove that some undoubted strengths and opportunities have not been maximized in the Drive Thru passport retrieval service, using SWOT analysis and SWOT Matrix. Therefore, to look for strengths and opportunities, there is a recommendation that contains efforts to service Drive Thru passports using the SO (Strength-Opportunity) Strategy, namely for a recommendation to be used in the innovation of Drive Thru passport retrieval services to maximize public services by service standards public.
EVALUATION OF CONTEXT - INPUT - PROCESS - PRODUCT OF INDONESIAN PASSPORTSAPPLICATION SERVICES IN THE IMMIGRATION OFFICE CLASS III OF NON-CONTROL BORDER KOTABUMI Dhelma Arum Safira
Journal of Administration and International Development Vol 2 No 2 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i2.451

Abstract

Before the pandemic there were several complaints about the lack of human resources at the Immigration Office Class III of Non-Control Border Kotabumi, the delivery of notifications that were not clear, still complicated with bureaucratic matters for public services, and the lack of information at the office. This thesis is the result of a study that aims to determine the Evaluation of Passport Application Services using the CIPP research model (context, input, process, and product) proposed by Daniel Stufflebeam in 1970 and provide suggestions regarding efforts to overcome the problems of passport application services in the Immigration Office Class III of Non-Control Border Kotabumi. This thesis uses descriptive qualitative research methods. The main objective of qualitative research is to explore the state of a context by focusing on an in-depth and detailed description of the situation in a natural context (Natural Setting). By using the CIPP research model (context, input, process, and product) 1970. The research results obtained are 1. Context evaluation : implementation of services and innovations well and lack of information on the office website. 2. Evaluation of inputs : lack of Human Resources (HR), facilities and infrastructure still need improvement and the budget is well realized. 3. evaluation Process : the service provided is good and the delay is due to the applicant's lack of requirements. 4. Evaluation of product : the service went well.
MANAJEMEN KINERJA SDM BIDANG TEMPAT PEMERIKSAAN IMIGRASI (TPI) BANDARA JUANDA Rahma Dyah Widyaningrum
Journal of Administration and International Development Vol 2 No 2 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i2.452

Abstract

The purpose of this article is to see the Performance Management in the Immigration Checkpoints (TPI) at Juanda Airport and solutions to improve employee performance in the Immigration Checkpoints by the Head of the TPI section. The performance management model according to the theory of Ken Blanchad and Gerry Ridge, namely Performance Planning, Day-to-Day Coaching (implementation every day) or Execution (implementation), and Performance Evaluation or Review and Learning. In view of the end of the COVID-19 pandemic and the implementation of the immigration function at TPI, it is active again and must run well. The results is performance management has been going well, each head of the inspection section has its own way of managing the managerial process in each section in accordance with the existing SOP but there are still obstacles of existing human resources considering the crossing at TPI has been reopened to serve public.
EVALUATION OF IMMIGRATION AREA STANDARDIZATION POLICY AT ARUK PLBN Muhammad Faiz Faiz
Journal of Administration and International Development Vol 2 No 2 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i2.455

Abstract

Based on the Minister of Law and Human Rights Regulation Number 44 of 2015 concerning procedures for checking entry and exit of Indonesian territory, which includes discussing facilities and infrastructure in the immigration area. The results of observations related to facilities and infrastructure for the implementation of immigration checks at TPI Aruk are not in accordance with Permenkumham Number 44 of 2015. Because facilities and infrastructure are an important element in supporting immigration checks. So this study discusses the evaluation of existing facilities and infrastructure at TPI Aruk. This study aims to evaluate the standard policy of the immigration area at the Aruk TPI as well as efforts to improve immigration services. This study uses a descriptive method with a qualitative approach where humans are the main actors in determining the results of writing which are described through words or statements according to the circumstances that occur. The results of this study indicate that the existing facilities and infrastructure are not in accordance with Permenkumham Number 44 of 2015 and also the layout of the immigration area is not strategic, causing immigration checks to not run optimally.
SURVIVAL STRATEGIES, REMITTANCE MANAGEMENT MODELS, AND MICRO BUSINESSES OF MIGRANT WORKER FAMILIES: A LITERATURE REVIEW Habbi Firlana; Anida Sri Rahayu Mastur
Journal of Administration and International Development Vol 3 No 1 (2023): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v3i1.459

Abstract

Indonesian Migrant Workers families employ various survival strategies, including saving, debt management, enhancing skills, and utilizing technology. These strategies help them cope with the challenges they face and improve their well-being. In terms of remittance management models, Indonesian Migrant Workers families utilize both formal and informal channels for sending and receiving remittance. They alson engage in micro business, such as culinary ventures, laundry services, and handicrafts, to generate additional income and meet their daily needs. However, Indonesian Migrant Workers families encounter challenges in establishing and sustaining micro business, such as limited capital, restricted market access, and lack of business management skills. To address these challenges, training programs, education, and broader market access are recommended to echance the success of micro businesses. The government plays a crucial role in supporting the well-being of Indonesia Migrant Workers families by implementing policies that facilitate the development of micro businesses and effective remittance management.

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