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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 21 Documents
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Search results for , issue "Vol 20, No 2 (2022)" : 21 Documents clear
ISLAMIC WORK ETHICS AND ENTREPRENEURIAL ORIENTATION TO MICRO BUSINESS' FINANCIAL PERFORMANCE IN MICRO BUSINESS OF MUSLIM FAMILY Yudistira Hasbullah; Ria Renny Christiana; Innocentius Bernarto; Sandiaga Salahuddin Uno
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.01

Abstract

This study focuses on the effect of Islamic Work Ethics (IWE) and Entrepreneurial Orientation (EO) on the Financial Performance (FP) of Muslim-family-owned-micro businesses in Indonesia. The sample was obtained from micro-enterprises registered with OK-OCE (social institutions that function as entrepreneurship centers in various districts). The purposive sampling method is used with the criteria of Muslim family-owned businesses and home industries that produce food and beverages, restaurants, and cafes. Using a SmartPLS software (PLS-SEM method), 246 micro-business data samples were processed and analyzed. The result shows that IWE has a significantly positive influence on EO; secondly, EO has a significantly positive influence on FP; while last, IWE has no significant impact on FP. However, the IWE indirectly positively affects financial performance through EO as the mediating variable. This empirical evidence contributes a novelty in Islamic Work Ethics and entrepreneurship literature, especially in Indonesia. For further research, there are several suggestions, such as using objective financial performance data; using other sectors or industries as the sample, such as the apparel industry; and including a moderating variable such as business regulation, etc.
FINANCIAL SATISFACTION ON MILLENNIALS: EXAMINING THE RELATIONSHIP BETWEEN FINANCIAL KNOWLEDGE, DIGITAL FINANCIAL KNOWLEDGE, FINANCIAL ATTITUDE, AND FINANCIAL BEHAVIOR Rani Arifah Normawati; Sri Mangesti Rahayu; Saparila Worokinasih
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.12

Abstract

It is essential to know the financial satisfaction of the millennials because they are prone to experiencing financial problems due to their characteristics and the complexity of Digital Financial Services (DFS). Millennials are responsible for their financial decisions to increase financial satisfaction, so the meaning of financial attitudes, and financial knowledge, coupled with digital financial knowledge, is significant for financial decisions and behavior. This study examines the factors that predict financial satisfaction and examine the mediated effect of financial behavior on the relationship between financial knowledge, digital financial knowledge, financial attitude, and financial satisfaction. A sample of 306 millennials on Surabaya was selected. A quantitative analysis technique using PLS was applied. The final model showed financial knowledge, digital financial knowledge, and financial attitudes positively influence financial behavior. Financial behavior significantly moderates the relationship between financial knowledge, digital financial knowledge, financial attitude, and financial satisfaction.
SMEs' PERFORMANCE IMPROVEMENT IN NON-AGRICULTURAL PRODUCTION THROUGH FINANCIAL LITERACY MEDIATION BY EXTERNAL FUNDING ACCESS IN JEPARA, INDONESIA Ibnu Khajar; Nunung Ghoniyah
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.13

Abstract

SMEs have contributed to labor absorption and the province's budget. However, SMEs face significant obstacles in accessing external funding. They also have a weak understanding of various financial aspects. This study aims to examine the effect of financial literacy and external funding access on the growth of SMEs. The sample population comprised SMEs in the non-agricultural sector in Jepara, Indonesia, Central Java Province. This study employed PLS-SEM statistical tools to prove the hypotheses and answer the research objectives. The study indicated that financial literacy could improve access to external funding sources, enhancing the growth of SMEs. However, financial literacy had no significant positive effect on the development of SMEs. This study also proved complete mediation with external funding as the mediator. This study is expected to be an essential reference and recommendation for reducing the unemployment rate. Additionally, it increases the prosperity and welfare of the people in Central Java Province through the establishment and development of SMEs and government policies to further intensify the program.
IMPLEMENTATION OF JOB COMMITMENT AND JOB MOTIVATION TOWARD OPTIMIZATION OF JOB SATISFACTION THROUGH EMPLOYEE PERFORMANCE Maryani Maryani; Nurhadi Nurhadi; Muhd Adrin Bin Adnan
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.04

Abstract

This research aims to explain the causal relationship between research variables. In this study, the variables observed were work commitment, work motivation, job satisfaction, and employee performance. Related to the research objective, the type of research is explanatory or causality research. The analytical method used is multiple regression analysis. The population of this study involved all employees at PT. Bank Sulselbar in Makassar City amounted to 120 people who later became the research sample. Data analysis or data interpretation was carried out through descriptive statistical analysis. The results showed that work commitment and work motivation directly affected job satisfaction or indirectly affected job satisfaction through employee performance. Employees with high work commitment desire to achieve organizational goals, always think positively about the organization, and give their best efforts for the organization.
THE INFLUENCE OF WORKLOAD AND COMPETENCY ON ORGANIZATIONAL PERFORMANCE WITH ORGANIZATIONAL CULTURE MEDIATION Sunday Ade Sitorus; Suwitho Suwitho; Alfabetian Harjuno Condro Haditomo; Resti Nurfaidah; Ramlawati Ramlawati; Totok Hendarto; Adya Hermawati
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.08

Abstract

The objective of this research is to analyze the effect of Workload on Organizational Culture, Competence on Organizational Culture, Workload on Organizational Performance, Competence on Organizational Performance, Organizational Culture on Organizational Performance, Workload on Organizational Performance mediated by Organizational Culture, and Competence on Organizational Performance with the mediation of Organizational Culture. The quantitative approach was used in which the survey was conducted with the questionnaire. Data were collected in the form of an ordinal Likert scale. The analytical model used in this research was Path Analysis. The research population included the employees of KPP Pratama Kriyorejo. Results showed that workload and competence had a significant effect on organizational performance, workload and competence did not significantly affect organizational culture, but workload and competence had a significant effect on organizational performance with the mediation of organizational culture.
ADOPTION LEVEL OF INFORMATION TECHNOLOGY IN COMPANIES WITH MILLENNIAL LEADERSHIP: THE URGENCY OF ONE ON ONE TRAINING AND INTERPERSONAL COMMUNICATION Rebecka Marelda; Tri Wikaningrum
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.07

Abstract

This study aims to determine and analyze the influence of millennial leadership style, one-on-one training, and interpersonal communication on the adoption level of infor- mation technology. This study uses quantitative methods. The population of this study is employees of PT. Apparel One Indonesia, Semarang. The sample amount in this study is 100 samples, but only 92 samples could be processed. The data analysis method used is Smart PLS 3.0 - SEM. The results show that the millennial leadership style and one-on-one training significantly and positively affect interpersonal communication. In contrast, the millennial leadership style has no significant impact on the adoption level of information technology. One-on-one training and interpersonal communication significantly and positively affect the adoption level of information technology. Interpersonal communication can mediate millennial leadership style and one-on-one training on adopting information technology. For future research, it is recommended to use other leadership styles and different training methods and add more sample quantity. The implications of this research are interpersonal communication and one-on-one training methods formed in the work environment have been going well. Therefore, communication through interaction between individuals and training methods in the form of discussion should be maintained and improved.
STRATEGIES TO INCREASE USER SATISFACTION IN ONLINE SHOPPING APPLICATIONS Fariz Fariz
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.19

Abstract

This research was conducted to know the effect of Perceived Usability, Website Functionality, and Perceived Usefulness on Customer Satisfaction of Shopee application users in Surabaya. It is a basic research project that falls under causal research. A structural model was used in the quantitative research technique. Non-probability sampling utilizing the snowball sampling method was utilized. This research was conducted using a questionnaire to 100 people with online purchasing experience on Shopee, aged 15-34 years and residing in Surabaya were chosen as the sample criterion. Amos 21.0 software is used to process research data. Each variable, namely Perceived Usability, Website Functionality, and Perceived Usefulness, substantially affected Customer Satisfaction. There are some implications that Shopee can do, including paying attention to the quality of application usability in each of its uses. Such as speed in responding to customers in product searches, providing easy product recommendations based on purchase and search history, increasing customer data privacy policies, and providing a sense of security with black agreements. Above is white (digitally) that Shopee will maintain and not disseminate customer data to third parties, the quality of the Shopee application's speed to make payments easier and faster when the app is busy.
HOW TO INCREASE EMPLOYEE SATISFACTION IN THE BANKING SECTOR Noermijati Noermijati; Ema Zahra Firdaus; Taufiqurrahman Taufiqurrahman
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.03

Abstract

This study was conducted to determine the mediating role of job burnout and the moderating role of equity compensation on the effect of job demand on employee satisfaction. The study was conducted on 131 employees of Bank X in Malang by using Partial Least Square (PLS) analysis. The results showed that job demand had a significant direct effect on job burnout and employee satisfaction, while job burnout had no impact. On the other hand, job burnout does not play a mediating role, and equity compensation does not play a role in moderating the effect of job demand on employee satisfaction. This study places job burnout as a mediating variable and equity compensation as a moderating variable on the effect of job demand on employee satisfaction. An essential finding of this study is that the hypothesized mediating and moderating roles were not proven. It is necessary to pay special attention to the job demand/ demands imposed on employees to affect employee satisfaction positively. Physical demand is something that needs to be considered. When employees feel burdened and unable to meet the given physical demands, employees may experience job burnout which is indicated by the loss of enthusiasm from employees at work.
ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE Endang Suswati
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.15

Abstract

This study investigates the factors that influence employee performance at a dairy cow company in Batu City, Indonesia. This study uses employee competence variables that affect employee performance with organizational citizenship behavior (OCB) as a mediating variable. This research is categorized as an explanatory research type. Respondents in this study were all employees. The determination of the number of samples in this study used the saturated sample technique with a total sample of 100 respondents. The data collection method used a questionnaire. The data was analyzed using Smart Partial Least Square (SmartPLS). The analysis results prove that employee competence significantly affects organizational citizenship behavior (OCB). Employee competence has a significant effect on employee performance. Organizational Citizenship Behavior has a significant effect on Employee performance. Competency significantly affects employee performance through Organizational Citizenship Behavior (OCB). The next researcher can re-examine and develop the concepts used for research and contribute to the renewal and development of human resource management science by integrating other variables such as organizational commitment, job satisfaction, and leadership.
EFFECT OF EXCHANGE RATES, INTEREST RATES, PROFITABILITY, AND SOLVENCY ON STOCK PRICES MEDIATED BY DIVIDEND POLICY Nur’ Adilla; Ubud Salim; Djumahir Djumahir
Jurnal Aplikasi Manajemen Vol 20, No 2 (2022)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.10

Abstract

The stock price of manufacturing companies listed on the Indonesia Stock Exchange fluctuates. It causes investors to experience difficulties in making investments in the stock market. A dividend policy is a policy in making decisions to distribute profits as dividends or withhold profits for business development. It is difficult for many company managers. This study examines and proves the effect of exchange rates, interest rates, profitability, and solvency on stock prices mediated by dividend policy. This study uses a quantitative approach with a sample of manufacturing companies listed on the Indonesia Stock Exchange. The number of observations was eight companies, with a research period of 4 years (2016-2019). Sampling using a purposive sampling method. Analysis of research data using multiple linear regression methods and path analysis. The results showed that solvency directly affects stock prices through dividend policy, while profitability only affects stock prices. The same test results also show that the exchange rate measured using exchange rate sensitivity and interest rates measured using interest rate sensitivity cannot influence the stock price of manufacturing companies. This study supports the signaling theory regarding the direct and indirect effects that lead to the company’s stock price. Measuring financial ratios can help companies to decide on dividend policies. Company managers must manage the company’s profitability and solvency appropriately to achieve the goals for shareholders’ welfare.

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