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E-Jurnal Manajemen Universitas Udayana
Published by Universitas Udayana
ISSN : 23028912     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
E-Jurnal Manajemen (ISSN 2302-8912) aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in accounting and business. E-Jurnal Manajemen editor receives scientific articles business strategy and entrepreneurship that certainly have never been published. E-Jurnal Manajemen is published every month by Management Study Program.
Arjuna Subject : -
Articles 12 Documents
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Search results for , issue "Vol 2 No 11 (2013)" : 12 Documents clear
Pengaruh Komunikasi, Lingkungan Kerja Fisik Dan Disiplin Kerja Karyawan Terhadap Produktivitas Karyawan Pada Pt Pembangunan Daerah Bali Kantor Pusat Ni Kadek Desy Arisanthi; I Gusti Salit Ketut Netra
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aimed to determine the effect of simultaneous or partial significantly between communication, physical work environment, and work discipline on employee productivity at PT. Bank Pembangunan Daerah Bali Kantor Pusat. Population at PT. Bank Pembangunan Daerah Bali Kantor Pusat as much as 221 people. Sampling was done by using the propotionate Probability Sampling Stratified Random Sampling. The large number of samples is 69. Analysis of the data used is multiple linear regression. The test results simultaneously or partially indicate that communication (X1), the physical work environment (X2), work discipline (X3) on work productivity (Y). Large effect was 63.1%. Variable labor discipline is the most dominant variables affecting employee productivity at PT. Bank Pembangunan Daerah Bali Kantor Pusat. Keyword:        communication, physical work environment, work discipline, employee productivity.
PENGARUH MOTIVASI DAN GAYA KEPEMIMPINAN TERHADAP KEPUASAN KERJA KARYAWAN PADA PT.JASA RAHARJA (PERSERO) CABANG BALI Made Gerry Dwi Handara; Ni Wayan Mujiati
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Insurance company need a boost and just leader and dedicated a job in order to maximize the potential of employees that have an impact on employee job satisfaction. Response from employees job satisfaction indicated by several aspect: the level of attendance, responsibility for work, timely completion of work and the positive reaction to the company policy. This study aims to answer the research question (research) is whether job satisfaction is influenced by motivation and leadership styles. The analytical method used was multiple linear analysis techniques. The result showed simultaneous motivation and leadership styles have a significant effect. In partial motivation and leadership style, and a strong effect on employee job satisfaction. Keywords: Motivation, Leadership Style, Job Satisfaction
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Warung Subak Denpasar I Putu Sugiarta; IG.N Jaya Agung Widagda
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

  The business of food service in Denpasar has very rapid growth, from small-scale to large scale. The influence of service quality on consumer satisfaction in the Warung Subak is the purpose of this study. Total sample of 85 respondents. Multiple linear regression is used to analyze the data. The results showed direct evidence, reliability, responsiveness, assurance and empathy are jointly significant effect on consumer satisfaction at Warung Subak, Denpasar. Direct evidence, reliability, responsiveness, assurance and empathy partially significant effect on consumer satisfaction at Warung Subak. Empathy is the dominant independent variables that influence consumer satisfaction at Warung Subak, Denpasar. Management in order to improve service, hospitality, keep the faith and create a good corporate image to the consumer. Keywords: direct evidence, reliability, responsiveness, assurance, empathy, satisfaction, consumer
PENGARUH KOMPENSASI DAN MOTIVASI SERTA DISIPLIN TERHADAP KINERJA KARYAWAN PADA KOPERASI SERBA USAHA BUMI MANGUPURA SEJAHTERA BADUNG I Gusti Ngurah Agung Putra Mahardika; Komang Ardana
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Employees’ performances are the output of quality and quantity that can be achieved by an employee in accomplished the job which is compatible with something that is charged to the employee. In order to get high performance of employees, the company has to be aware about the factors that influence employees’ performance. The purpose of research is identifying the compensation, motivation, and discipline on employees’ performance either simultaneously and partially. This research is conducted in Bumi Mangupura Sejahtera Badung’s multi purpose cooperative that uses all of employees as the respondents. The numbers of respondents in this research are 32 people. Collecting of data is conducted by questionnaire, interview, and observation. Technique of analyzing data is conducted by best linear unbiased estimator, F test, t test, and standardize coefficient beta. Regarding to result of study, it is known that the compensation, motivation, and discipline simultaneously affect employees’ performance significantly. Compensation, motivation, and discipline have good affects on employees’ performance partially and significantly and compensation as independent variable that affect dominantly on employees’ performance. From the management’s discovery research, Bumi Mangupura sejahtera multi purpose cooperative is expected to give more attention on aspect in giving allowance and incentive. On Bumi Mangupura Sejahtera multi purpose cooperative management’s side is also expected to trigger eagerness of employees. On discipline enforcement’s side, it needs to be improved the supervision to make them do more commitment. Key words : compensation, motivation, discipline, performance.
Pengaruh Kompensasi Dan Motivasi Terhadap Kepuasan Dan Kinerja Karyawan Pada Hotel Bakung’s Beach Cottages Kuta-Bali Ni Ketut Ayu Juli Astuti; I Nyoman Sudharma
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aimed to determine the effect of compensation and motivation on job satisfaction and employee performance. The study was conducted at Bakung’s Beach Cottages with the object of this study is compensation, motivation, job satisfaction and employee performance in Bakung’s Beach Cottages Kuta-Bali. Population as well as samples in this study were all employees who worked at Bakung’s Beach Cottages number 59. The results obtained in this study that are: 1) compensation have significant positive impact on job satisfaction, 2) motivation have significant positive impact on job satisfaction, 3) compensation have significant positive impact on employee performance, 4) motivation have significant positive impact on employee performance, 5) job satisfaction have significant positive impact on employee performance. Keywords: compensation, motivation, job satisfaction, performance
PERAN GENDER DALAM MEMODERASI PENGARUH PERCEIVED BENEFIT DAN PERCEIVED COST TERHADAP NIAT MENGGUNAKAN KARTU KREDIT DI KOTA DENPASAR I Dewa Ayu Intan Kirana; Ni Nyoman Kerti Yasa
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Every consumer of men or women have a different perspective that may affect the intention to use a credit card. One factor to consider is the perceived benefits and perceived cost. The purpose of this study was to determine the effect of perceived benefits and perceived cost to the intention to use a credit card as well as the role of gender in moderating influence of perceived benefits and perceived cost to the intention to use credit cards in the city of Denpasar. The research was conducted in the city of Denpasar. Number of samples taken as many as 100 people with non-probability sampling method especially purposive sampling. The data was collected through questionnaire . The analysis technique used is Moderated Regression Analysis. The results showed perceived benefits and significant positive effect on the intention to use a credit card, while the perceived cost and significant negative effect on the intention to use credit cards in the city of Denpasar. This shows that the higher the perceived benefits of the higher consumer intentions to use a credit card. Conversely, the higher the cost, the lower the perceived intentions of consumers to use credit cards. Gender as a moderating variable shown to moderate the effect of perceived benefit, but not proven to moderate the effect of perceived cost on the intention to use credit cards in the city of Denpasar. Keywords: gender, perceived benefits, perceived cost, the intention to use credit card
Aplikasi Technology Acceptance Model (TAM) Terhadap Niat Menggunakan Personal Computer (PC) Tablet Cokorda Bagus Aditya Prakasa; I Gusti Agung Ketut Sri Ardani
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aimed to determine the effect of perceived usefulness, perceived ease of use, perceived benefits, and perceived costs simultaneously and partially on the intention to use and to know the variables that have a dominant influence. The samples used were 140 respondents to the purposive sampling technique. Multiple linear regression analysis is used as a data analysis technique. The results showed that perceived usefulness, perceived ease of use, perceived benefits and perceived costs simultaneously significant effect on intention to use the PC Tablet. In partial, perceived usefulness, perceived ease of use, and perceived benefits of a positive and significant effect while the perceived costs of a negative and significant effect on the intention to use the PC Tablet. The results shown indicate that the perceived benefits is variable dominant influence. Keyword: perceived usefulness, perceived ease of use, perceived benefits, perceived costs, intention to use
Perilaku Pasca Kegagalan Layanan Dilihat dari Variabel Demografi dan Budaya Eka Kartika; Ni Wayan Sri Suprapti; I Nyoman Dayuh Rimbawan
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study is aimed to determine the customer behavior after a service failure seen from demographic and cultural characteristic of the customer of star hotels in the area of Badung. The data collected from 60 customers with individualist cultural background and 60 customers with collectivist cultural background. Chi-square test and cross tab analysis were used to process the data. Research revealed customers with high education, high income, and individualist cultural background are more likely to complaint to follow up a service failure. Collectivist customers with low education are tends to complaint via online media. Individualist customers are tends to complaint directly to the hotel manager. Collectivist customers tends to switch hotel when they faced a service failure. Cultural factor (not use to do complaint) is behind the decision of the collectivist customers whom not complaint. Individualist customers whom not complaint believed that complaint won’t solve the problem. Keywords: Post service failure behavior, collectivist culture, individualist culture.
PENGARUH SIKAP KONSUMEN DAN NORMA SUBYEKTIF TERHADAP NIAT BELI MOBIL TOYOTA AGYA DI KOTA DENPASAR Roselina Ni Putu Novia Mandasari; I Nyoman Nurcaya
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Purchase intention is influenced by factors both internal and external factors (the social environment). Internal factors include consumer attitudes and subjective norms (influence of others) are the external factors. Consumer attitudes shaped by the belief in the object attributes and attribute evaluation to quantify the benefits that consumers want to be perceived. Whereas subjective norms in the purchase formed by faith in the opinions of others and motivation to follow the opinions of others. The research was conducted in the city of Denpasar. Number of samples taken 100 small and medium-sized businesses with non-probability sampling methods, especially purposive sampling. The data was collected using a questionnaire. The analysis technique used is multiple linear regression. Based on the analysis it was found that attitudes toward the attributes of Toyota Agya significant effect on purchase intentions Toyota Agya. This suggests that the better attitudes toward attributes such as car design, brand image or brand, price, and color choices will increase purchase intention. Similarly, subjective norms significantly influence purchase intention Toyota Agya. This indicates the greater subjective norms (influence of others) as influences or opinions of parents, close friends and business associates in a purchase will also increase purchase intention.   Keywords : attitudes, subjective norms, purchase intention
Pengaruh Ekuitas Merek Terhadap Preferensi Merek dan Niat Beli Konsumen Pada Produk iPhone di Kota Denpasar I Gusti Ayu Putri Anggrihita Prabhawedasattya; Ni Nyoman Kerti Yasa
E-Jurnal Manajemen Vol 2 No 11 (2013)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The main objective of this study was to determine the effect of brand equity on brand preference and purchase intention of consumers. This study examines three variables: brand equity, brand preference, and purchase intention of consumers conducted by the opinion of a teenager who uses an iPhone and live in Denpasar total of 120 respondents. Equation models and hypothesis in this study were tested using Structural Equation Modelling analysis tools (SEM). The results of this study indicate that brand equity is positive and significant effect on brand preference and purchase intention of consumers.Keywords: brand equity, brand preference, purchase intention, smartphone

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