cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota denpasar,
Bali
INDONESIA
E-Jurnal Manajemen Universitas Udayana
Published by Universitas Udayana
ISSN : 23028912     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
E-Jurnal Manajemen (ISSN 2302-8912) aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in accounting and business. E-Jurnal Manajemen editor receives scientific articles business strategy and entrepreneurship that certainly have never been published. E-Jurnal Manajemen is published every month by Management Study Program.
Arjuna Subject : -
Articles 20 Documents
 1   2 
Search results for , issue "Vol 3 No 6 (2014)" : 20 Documents clear
Keterlibatan Produk dan Keterlibatan Situasional dalam Mmemoderasi Pengaruh Kepuasan Konsumen Terhadap WOM Kt Irma Saraswatiwulandari; I Wayan Santika
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (64.893 KB)

Abstract

This study aims to determine the effect of customer satisfaction on Word of Mouth (WOM); moderating role of product involvement on consumer satisfaction on WOM influence; and the role of moderating effect of situational involvement on consumer satisfaction on WOM provider TELKOMFlexi customers in Denpasar. Sampling was conducted using a two-stage judgment sampling the number of respondents is 40 people. Research data collection was conducted through questionnaire method with moderate regression analysis as data analysis techniques . These results indicate that customer satisfaction and a significant positive effect on WOM. In addition it is also proved that the product involvement significantly positively strengthen the influence of customer satisfaction with WOM. Situational involvement significantly positively strengthen the influence of customer satisfaction on WOM. Keywords : customer satisfaction , product involvement , situational involvement , word of mouth
Analisis Kinerja Keuangan BCA Dibandingkan Dengan Industri Perbankan Di Bursa Efek Indonesia Yulia Nurul Aini; Ni Putu Ayu Darmayanti
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (231.734 KB)

Abstract

This study was conducted to determine the significance of differences in the financial performance and position of the Bank BCA's financial performance compared to the banking industry in Indonesia Stock Exchange . The population is banking companies listed in Indonesia Stock Exchange 2009-2012 . Based on the results of the study found that there are significant differences in the average financial performance when viewed from the ratio of profitability and liquidity ratios , and there is no significant difference in the average performance when seen from the financial leverage ratio , market valuation ratio , and the ratio between the activity of BCA with industry banking in Indonesia Stock Exchange 2009-2012 . The position of the Bank 's financial performance compared to the banking industry in the period 2009-2012 Indonesia Stock Exchange seen from BCA profitability ratios higher than the banking industry in Indonesia Stock Exchange . Meanwhile , in terms of liquidity ratios , leverage ratios , the ratio of market valuation and BCA activity ratio lower than the banking industry in Indonesia Stock Exchange Keywords: financial performance, ratio analysis
Motivasi Berprestasi, Berafiliasi, dan Kekuasaan dalam Persfektif Gender I Gede Nyoman Carlos Wiswanatha Mada; Ni Wayan Mujiati
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (266.063 KB)

Abstract

The aim of this study was to determine the condition of achievement motivation, affiliation and power in gender perspective in PT. Bangun Bali Utama. In addition, to determine whether there is any difference in achievement motivation, affiliation, and power in a gender perspective, as well as to find out the differences among the three greatest motivation in a gender perspective. The analysis technique used is Descriptive Statistics, Average Difference Testing Two Samples. The analysis showed the condition of achievement motivation, affiliation, and power in a gender perspective, most of the motivation of men is higher than women. Motivation ruling has the largest difference from the third motivation. Advice can be given as a material consideration in the PT. Bangun Bali Utama is more concerned employees to be able to accept a relatively high risk, able to solve problems in the workplace, it can create a strong relationship between employees and leaders to be more attention to employees who have a suitable character as leaders in their respective fields so as to increase motivation their work. Keywords: Achievement Motivation, Motivation Affiliated, Motivation Power and Gender
Pengaruh Service Quality Dan Product Quality Terhadap Customer Satisfaction Pada Rumah Makan Ayda Devi Citra Agustina; Nyoman Dayuh Rimbawan
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (842.944 KB)

Abstract

Under the tight competition of restaurant business, every company tries to respond and understand consumers needs, so ‘Rumah Makan Adya’ has to face the situation. In the restaurant business, service quality and product quality are indicators that indicate the range of satisfaction that customers experience, which then will result positively to the company in a long period. This research is aimed to know how much the effect of service quality and product quality have on customers satisfaction. Sampels were taken using purposive sampling method with 120 respondents. Data was analyzed using AMOS 16.0 software with Structural Equation Modelling (SEM) analysis technique. Results of analysis show that service quality and product quality have positive effect on customers satisfaction. Moreover, product quality has larger effect on customers satisfaction than service quality. Key words: service quality, product quality, customers satisfaction
Perbedaan Volume Perdagangan Saham Dan Abnormal Return Saham Sebelum Dan Sesudah Peristiwa Pemecahan Saham (Stock Split) Pada Perusahaan Di Bursa Efek Indonesia Selaras Christiani Ginting; Henny Rahyuda
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (278.737 KB)

Abstract

The aim of this study is to analyze the significant differences of trading volume activity and abnormal return before and after stock split. This research performed on 19 companies which doing the stock split within 2008 up to 2012 in Indonesia Stock Exchange chosen by purposive sampling method. The analysis technique used is Paired Sample T - Test within event period 5 days before and after stock split. Based on result, show that there are significant differences between trading volume activity before and after stock split and there is no significant difference in the acquisition abnormal return before and after stock split.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Jasa Warnet Nadiputra Di Denpasar Kadek Adi Saputra Yasa; I Gusti Agung Ketut Sri Ardani
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (296.863 KB)

Abstract

In an era when this information is needed by various parties. The main characteristic that marks the beginning of the information age is the internet. Figuring NadiPutra services as one of the business internet services in West Denpasar, and business services figuring NadiPutra not escape from competition from other Internet service business in the city of Denpasar West in particular. The variables studied were the quality of service to customer satisfaction. The number of samples used by purposive sampling technique was 105 respondents. The results of the analysis of data with multiple linear regression analysis techniques show that: 1) Quality of service consisting of tangible, reliability, responsiveness, assurance, and empathy simultaneously positive and significant effect on customer satisfaction figuring NadiPutra Services in West Denpasar. 2) Quality of service consisting of tangible, reliability, responsiveness, assurance, and empathy partially positive and significant effect on customer satisfaction figuring NadiPutra Services in West Denpasar. Keywords: quality of service, customer satisfaction
Pengaruh Kualitas Layanan Terhadap Kepuasan Tamu Yang Menginap Di The Oasis Boutique Beach Resort And Spa Tanjung Benoa Kab. Badung A.A Sg. Istri Ratih Pratiwi; I Made Jatra
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (199.84 KB)

Abstract

The quality of service needed by the company, particularly in the field of hospitality services business as customer satisfaction can be based on how the services provided by the company to the customer. Customer satisfaction is a key to the success of a company. Because the higher the quality of services provided, then the customer will be more satisfied and can increase profits and create customer loyalty to stay at the hotel. The purpose of this study was to determine the effect of service quality dimensions simultaneously and partially to the satisfaction of the guests who stay at The Oasis Boutique Beach Resort Benoa district Badung. 130 respondents was selected as the study sample. Multiple linear regression analysis is used as a data analysis technique. The results showed that the quality of services consisting of tangibles, reliability, responsiveness, assurance, and empathy influence simultaneously and partially to the satisfaction of the guests who stay at The Oasis Boutique Beach Resort Benoa district Badung. Key words: tangibles, reliability, responsiveness, assurance, emphaty
Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Metro Futsal Renon Denpasar Pipit Ingka Pratiwi; Ni Ketut Seminari
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (222.418 KB)

Abstract

His research has the objective to determine the effect of service quality on customer satisfaction and determine the dominant variables that affect customer satisfaction Metro Futsal. Analysis of the data used is a Method of Successive Internal (MSI) and multiple linear regression analysis. The results analysis coefficient of determination (R2) unknown amount of 0.779. It shows that 77.9% of variation changes the variable rise and fall of consumer satisfaction is influenced by the variable quality of service, while the remaining 22.1% is influenced by other variables not included in the model. The results of this study showed a significant effect simultaneously and partially between service quality on customer satisfaction Metro Futsal. Keyword: quality of service, customer satisfaction.
Pengaruh Struktur ModalL, Likuiditas dan Pertumbuhan Terhadap Kebijakan Deviden di BEI Ni Wayan Trisna Dewi; Ida Bagus Panji Sedana
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (366.123 KB)

Abstract

Dividend policy is a policy whether profits from the company will be distributed to shareholders as dividends or be retained in the form of retained earnings to finance investment in the future . Dividend policy is very important because investors wanted profits from the company to be distributed as dividends , but companies wanted profits from the company to be detained in order to finance investments and operations. Therefore, it is important to know what are the factors that affect dividend policy. This study aims to determine the effect of capital structure , liquidity , and growth of the company against company dividend policy . These results indicate that capital structure significantly and negatively related to the dividend policy . Liquidity positive and significant effect on dividend policy . The company's growth and a significant negative effect on dividend policy. . Keywords : capital structure , liquidity , growth, dividend policy .
Pengaruh Pemberdayaan Karyawan dan Stress Kerja Terhadap Kepuasan Kerja Karyawan Ari Styawahyuni; Made Yuniari
E-Jurnal Manajemen Vol 3 No 6 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (192.647 KB)

Abstract

The study aimed to determine the effect of employee empowerment and work stress simultaneously on employee job satisfaction, and to determine the effect of empowerment and work stress partially on employee job satisfaction. The research was conducted on each employee in the division Kampoeng Seafood. Population of as many 49 employees Kampoeng seafood, using saturated sampling in determining the data samples and collected through observation, interviews and questionnaires. Multiple linear regression is used as a data analysis technique. Based on the results of the study found that employee empowerment and work stress simultaneously significant effect on employee job satisfaction. Employee empowerment is partially positive and significant effect on employee job satisfaction, job stress variables partially negative and significant effect on employee job satisfaction. Keywords : employee empowerment , job stress , job satisfaction

Page 1 of 2 | Total Record : 20

 1   2 

Filter by Year

2014 2014


Reset
Filter By Issues
All Issue Vol 12 No 9 (2023) Vol 12 No 8 (2023) Vol 12 No 7 (2023) Vol 12 No 6 (2023) Vol 12 No 5 (2023) Vol 12 No 4 (2023) Vol 12 No 3 (2023) Vol 12 No 2 (2023) Vol 12 No 1 (2023) Vol 11 No 12 (2022) Vol 11 No 11 (2022) Vol 11 No 10 (2022) Vol 11 No 9 (2022) Vol 11 No 8 (2022) Vol 11 No 7 (2022) Vol 11 No 6 (2022) Vol 11 No 5 (2022) Vol 11 No 4 (2022) Vol 11 No 3 (2022) Vol 11 No 2 (2022) Vol 11 No 1 (2022) Vol 10 No 12 (2021) Vol 10 No 11 (2021) Vol 10 No 10 (2021) Vol 10 No 9 (2021) Vol 10 No 8 (2021) Vol 10 No 7 (2021) Vol 10 No 6 (2021) Vol 10 No 5 (2021) Vol 10 No 4 (2021) Vol 10 No 3 (2021) Vol 10 No 2 (2021) Vol 10 No 1 (2021) Vol 9 No 12 (2020) Vol 9 No 11 (2020) Vol 9 No 10 (2020) Vol 9 No 9 (2020) Vol 9 No 8 (2020) Vol 9 No 7 (2020) Vol 9 No 6 (2020) Vol 9 No 5 (2020) Vol 9 No 4 (2020) Vol 9 No 3 (2020) Vol 9 No 2 (2020) Vol 9 No 1 (2020) Vol 8 No 12 (2019) Vol 8 No 11 (2019) Vol 8 No 10 (2019) Vol 8 No 9 (2019) Vol 8 No 8 (2019) Vol 8 No 7 (2019) Vol 8 No 6 (2019) Vol 8 No 5 (2019) Vol 8 No 4 (2019) Vol 8 No 3 (2019) Vol 8 No 2 (2019) Vol 8 No 1 (2019) Vol 7 No 12 (2018) Vol 7 No 11 (2018) Vol 7 No 10 (2018) Vol 7 No 9 (2018) Vol 7 No 8 (2018) Vol 7 No 7 (2018) Vol 7 No 6 (2018) Vol 7 No 5 (2018) Vol 7 No 4 (2018) Vol 7 No 3 (2018) Vol 7 No 2 (2018) Vol 7 No 1 (2018) Vol 6 No 12 (2017) Vol 6 No 11 (2017) Vol 6 No 10 (2017) Vol 6 No 9 (2017) Vol 6 No 8 (2017) Vol 6 No 7 (2017) Vol 6 No 6 (2017) Vol 6 No 5 (2017) Vol 6 No 4 (2017) Vol 6 No 3 (2017) Vol 6 No 2 (2017) Vol 6 No 1 (2017) Vol 5 No 12 (2016) Vol 5 No 11 (2016) Vol 5 No 10 (2016) Vol 5 No 9 (2016) Vol 5 No 8 (2016) Vol 5 No 7 (2016) Vol 5 No 6 (2016) Vol 5 No 5 (2016) Vol 5 No 4 (2016) Vol 5 No 3 (2016) Vol 5 No 2 (2016) Vol 5 No 1 (2016) Vol 4 No 12 (2015) Vol 4 No 11 (2015) Vol 4 No 10 (2015) Vol 4 No 9 (2015) Vol 4 No 8 (2015) Vol 4 No 7 (2015) Vol 4 No 6 (2015) Vol 4 No 5 (2015) Vol 4 No 4 (2015) Vol 4 No 3 (2015) Vol 4 No 2 (2015) Vol 4 No 1 (2015) Vol 3 No 12 (2014) Vol 3 No 11 (2014) Vol 3 No 10 (2014) Vol 3 No 9 (2014) Vol 3, No 8 (2014) Vol 3 No 7 (2014) Vol 3 No 6 (2014) Vol 3 No 5 (2014) Vol 3 No 4 (2014) Vol 3 No 3 (2014) Vol 3 No 2 (2014) Vol 3 No 1 (2014) Vol 2 No 12 (2013) Vol 2 No 11 (2013) Vol 2 No 10 (2013) Vol 2 No 9 (2013) Vol 2 No 8 (2013) Vol 2 No 7 (2013) Vol 2 No 6 (2013) Vol 2 No 5 (2013) Vol 2 No 4 (2013) Vol 2 No 3 (2013) Vol 2 No 2 (2013) Vol 2 No 1 (2013) Vol 1 No 2 (2012) Vol 1 No 1 (2012) More Issue