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E-Jurnal Manajemen Universitas Udayana
Published by Universitas Udayana
ISSN : 23028912     EISSN : -     DOI : -
Core Subject : Science,
E-Jurnal Manajemen (ISSN 2302-8912) aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in accounting and business. E-Jurnal Manajemen editor receives scientific articles business strategy and entrepreneurship that certainly have never been published. E-Jurnal Manajemen is published every month by Management Study Program.
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Articles 20 Documents
Search results for , issue "Vol 3 No 9 (2014)" : 20 Documents clear
Pengaruh Job Embeddedness dan Kepuasan Kerja Terhadap Turnover Intention Made Ayu Garnita; I Wayan Suana
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This purpose of this research is to determine the effect of job embeddedness and job satisfaction on turnover intention sales staff  at PT. Bali Petshop & Grooming. Turnover intention is influenced by several factor , such as job embeddedness and job satisfaction. Data from 34 respondents obtained by census method and analyzed using multiple linear regression. Data was collected by questionarre, observation and interview. The results of this research shows that job embeddedness and job satisfaction negatively and significantly simultaneously or partially effect on turnover intention.
Pengaruh Stimulus Lingkungan Toko Terhadap Perilaku Pembelian Tidak Terencana Yang Dimediasi Oleh Emosi Positif Charloan Artha Margana; Putu Yudi Setiawan
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

ABSTRACT The purpose of this study was to determine the effect of environmental stimuli of store on the behavior of unplanned purchases mediated by positive emotions on consumer hypermarket in Denpasar. This research was conducted in the city of Denpasar, the samples taken were 140 people with purposive sampling method. Data was collected through questionnaires using a 5-point Likert scale to measure 14 indicators. The analysis technique used is multiple linear regression. These results indicate that each variable enironmental stimuli of store significant positive effect on unplanned purchasing behavior and the effect was mediated by positive emotions. This suggests that the environmental stimuli of store can affect unplanned purchasing behavior and also can affect positive emotions before. Keywords : in-store stimuli, impulse buying behavior, positive emotions.
Penentuan Portofolio Optimal Pada Saham LQ 45 di Pt Bursa Efek Indonesia Ni Made Murniti; Luh Gede Sri Artini
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Investasi dilakukan guna mendapatkan hasil maksimal untuk meningkatkan nilai kekayaan, tetapi dengan risiko sekecil mungkin. Untuk memperkecil risiko investor dalam berinvestasi sebaiknya menginvestasikan dananya diberbagai saham perusahaan yang berbeda dengan harapan bila harga salah satu saham menurun sementara yang lain meningkat, maka investasi tersebut tidak mengalami kerugian, Selain itu korelasi antara return satu saham dan saham lain juga akan mamperkecil varians return portofolio tersebut. Alat Analisis yang dipergunakan dalam penelitian ini adalah Model Indeks Tunggal untuk menentukan anggota dan proporsi dana portofolio, serta tingkat keuntungan dan risiko portofolio. Hasil analisis menunjukkan bahwa terdapat delapan saham yang masuk portofolio optimal dengan menggunakan Model Indek Tunggal, yaitu : Astra Agro Lestari Tbk dengan proporsi (Wi) sebesar 10,02%, Astra Internasional Tbk dengan proporsi (Wi) sebesar 12,88%, Bank Rakyat Indonesia (Persero) Tbk dengan proporsi (Wi) sebesar 14,56%, Bank Danamon Indonesia Tbk dengan proporsi (Wi) sebesar 9,49%, Bank Mandiri (Persero) Tbk dengan proporsi (Wi) sebesar 13,74% Indofood Sukses Makmur, Tbk dengan proporsi (Wi) sebesar 15,87%, Perusahaan Gas Negara (Persero) Tbk dengan proporsi (Wi) sebesar 23,32%, Telekomunikasi Indonesia, Tbk dengan proporsi (Wi) sebesar 0,12%. Kata Kunci : Investasi, Portofolio optimal
Pengaruh Tingkat Kesejahteraan, Lingkungan Kerja Fisik dan Kepemimpinan Terhadap Semangat Kerja Karyawan Villa The Akasha Beach Estate Made Satya Prawira; I Gede Riana
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

ABSTRACT This study aims to determine the effect of the level of well being, physical work environment, and leadership simultaneously on employee morale at The Akasha Villa Beach Estate, to determine the effect of the level of well being, physical work environment, and partially to the spirit of leadership The employees working at the villa Akasha Beach Estate. This research was conducted at The Akasha Villa Beach Estate with data analysis techniques of multiple linear regression. The number of samples obtained by using census method is as much as 45 respondents. Based on the analysis it can be concluded that the level of well being, physical work environment, and a positive and significant effect of leadership both simultaneously and partially on employee morale, it can be proved from the value of t is greater than t table. Keywords : Welfare, Physical Work Environment, Leadership and Morale
Pengaruh Gaya Kepemimpinan, Motivasi Kerja dan Iklim Organisasi Terhadap Prestasi Kerja Karyawan Bagian Engeneering Pada PT. Arabikatama Khatulistiwa Fishing Industry Denpasar Eko Aprihadi Cahyono; I G A Dewi Adnyani
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

SDM ialah sumbangan untuk pertumbuhan dan perkembangan organisasi.  Pencapain terwujud bilaperan serta dari kualitas SDM. Tujuan penelitian ini agar diketahui pengaruh gaya kepemimpinan, motivasi serta iklim organisasi pada prestasi  karyawan  secara simultan dan parsial serta mengetahui variabel yang dominan yang mempengaruhi prestasi pegawai tersebut.Penelitian ini menggunakan data primer yang bersumber dari observasi langsung dan kuesioner yang disebarkan kepada responden yang selanjutnya di analisis menggunakan analisis linier berganda.Hasil analisis data diketahui bahwa variabel gaya kepemimpinan,  motivasi kerja dan iklim organisasi berpengaruh signifikan serta simultan terhadap prestasi kerja karyawan pada PT. Arabikatama Khatulistiwa Fishing Industry serta variabel motivasi kerja meruapakn variabel yang berpengaruh dominan terhadap prestasi kerja karyawan bagian engeneering pada   PT. Arabikatama Khatulistiwa Fishing Industry.   Kata Kunci: Gaya kepemimpinan,  motivasi kerja, iklim organisasi,  prestasi kerja
Pengaruh Kepuasan Kerja dan Komitmen Organisasi pada Turnover Intention Vera Susiani
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Turnover intention is an employee behavior that determine the performance of a company. The high rate of turnover intention will be a serious problem for the company. This study was conducted to provide advice and solutions to the company to reduce the turnover rate from the perspective of job satisfaction and organizational commitment. The study was conducted at the Stones Entertainment Center located in Kuta, Bali. The population is 80 people. The method used is the census so that the sample in this study is 80 people. The analysis technique used is path analysis. Based on the results, job satisfaction has a positive effect on organizational commitment, job satisfaction negatively impact to turnover intention, and organizational commitment has negative effect on turnover intention. Keywords: turnover intention, job satisfaction, organizational commitment  
Pengaruh Sikap Mengeluh dan Jenis Kelamin Terhadap Perilaku Komplain di Fakultas Ekonomi dan Bisnis Universitas Udayana Denpasar Nyoman Cendana Putra; I Gusti Ayu Ketut Giantari
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Consumer complaint behavior is actions undertaken as a result of his discontent towards the purchase. In the process of the lecture of the existence of the complaint. The purpose of this research was to test and analyze the effect of attitudes towards gender complaining and complaining behavior. This research was conducted at the Faculty of Economics and business at Udayana University Denpasar city. The number of samples as many as 100 people, taken by using purposive sampling technique. Methods of data collection the questionnaire and analysis techniques used was multiple linear regression. Based on the results of the analysis it was found that the attitude of positive and significant effect are complaining against the conduct complaint. Have a sense of the growing attitude of complaining then it will also improve the behavior of the complaint. Significant effect of gender behavior complaint, indicating that there is a direct relationship between the sexes with behavior complaints
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Bengkel Maju Mandiri Putu Denny Prathama Ayub; Ni Ketut Seminari
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Workshop is one of the businesses that are in the service industry, one of which is the Independent Forward Workshop. Service delivery is expected to provide maximum satisfaction to the consumer on Advanced Workshop Maju Mandiri. The aim of the studies to determined whether the dimensions of servqual affect the consumer statisfaction in the Independent Forward Workshop. The population in this study are all consumers at Maju Mandiri Workshop aged 17 years and over. The number of sample as taken by 126 respondents with a purposive samplings method. Data was collect by questionnaires, interviews. Based on regression analysis showed that the overall service quality positive effect on customer satisfaction in Maju Mandiri Workshop. These results indicate that the better quality of service will increase customer satisfaction. Keywords: Service quality, tangible, reliability, responsiveness, assurance,  empathy, and consumer satisfaction.
Pengaruh Persepsi Keadilan Terhadap Kepuasan Pelanggan Pasca Pemulihan Layanan Pengguna Xl di Kota Denpasar Febri Rusadi; I Wayan Santika
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The purpose of this study was to determine the effect of distributive justice perceptions, perceptions of procedural justice, and interactional fairness perceptions on customer satisfaction after service recovery. Data was collected by way of interviews and distributed questionnaires to 80 respondents. Data were analyzed using multiple linear regression with SPSS software applications. The results showed: (1) Distributive justice perceptions positive and significant effect on customer satisfaction after service recovery. (2) The perception of procedural fairness positive and significant effect on customer satisfaction after service recovery. (3) Perceptions of interactional fairness positive and significant effect on customer satisfaction after service recovery. The implication of this research is the management of XL should be able to give a concrete manifestation of a debate result of adequate and acceptable to customers because of the perception of distributive justice had the greatest effect compared procedural and interactional justice on post- recovery customer satisfaction service.
Pengaruh Ketidakpuasan dan Sikap Mengeluh terhadap Perilaku Mengeluh Pengguan Mobil Suzuki di Kota Denpasar I Gede Eka Sumanjaya Putra; I Made Wardana
E-Jurnal Manajemen Vol 3 No 9 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The purpose of this study was to determine the influence of dissatisfaction and complaining attitude toward complaining user behavior Suzuki car in Denpasar. This study used a qualitative research using surveys and questionnaires to 105 respondents. It was found that dissatisfaction is a positive and significant effect on the behavior of users complaining Suzuki car in Denpasar and complaining attitude positive and significant effect on the behavior of users complaining Suzuki car in Denpasar. Attitude complained become dominant variables that affect the behavior of users complaining Suzuki car in Denpasar.   Keywords : Dissatisfaction, Complaining Attitude, Complaining Behavior

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