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All Journal Teika CESS (Journal of Computer Engineering, System and Science) Creative Information Technology Journal SemanTIK : Teknik Informasi SISFOTENIKA Electro Luceat CogITo Smart Journal Jurnal Sisfokom (Sistem Informasi dan Komputer) JURIKOM (Jurnal Riset Komputer) Jurnal Informatika Kaputama (JIK) Jurnal Informasi dan Teknologi Nutrix Journal Jurnal Tekinkom (Teknik Informasi dan Komputer) Jurnal Indonesia : Manajemen Informatika dan Komunikasi KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Jurnal Indonesia : Manajemen Informatika dan Komunikasi Servitium Smart Journal
Joe Yuan Mambu
Fakultas Ilmu Komputer, Universitas Klabat, Airmadidi
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Nursing Physics Public Health Other

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Journal : SemanTIK : Teknik Informasi

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INFORMATION TECHNOLOGY AUDIT USING COBIT 5 ON DELIVER DOMAIN, SERVICE AND SUPPORT (DSS) IN PT. XYZ, A MINING COMPANY Joe Yuan Mambu; Valentshea Doringin; Sintya Hamise; Erienika M Lompoliu
semanTIK Vol 6, No 2 (2020): semanTIK
Publisher : Informatics Engineering Department of Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (300.49 KB) | DOI: 10.55679/semantik.v6i2.14830

Abstract

Information Technology (IT) is crucial for companies. With technology, all jobs can be made easily by humans and can advance business processes more quickly and effectively. To find out the extent of the company's development in IT processing, an audit is needed. Without an efficient use of IT, companies will only waste IT-related investment that has been made. The purpose of this study is to audit IT governance implemented in a mining company XYZ. The IT governance audit that we use is based on the COBIT 5. framework. In this study, we use one Deliver, Service, Support (DSS) domain that includes six subdomains: DSS01 (Manage Operations), DSS02 (Manage Service requests and Incidents), DSS03 (Manage Problems), DSS04 (Manage Continuity), DSS05 (Manage Security Service), and DSS06 (Manage Business Process Control). For data collection in this study, researchers used interviews and questionnaire methods for related parties. The results of the IT Maturity Level for DSS domains reached an average level 2 or Managed Process, which shows that the company was able to operate the IT process yet with unclear definition and standard operating procedure nor evaluation or planned improvement.Keywords; COBIT 5, DSS, Capability Level, IT Auditing
IT GOVERNANCE CAPABILITY LEVEL IDENTIFICATION OF COBIT 2019 AT THE RSUP PROF. DR. R.D. KANDOU, MANADO, NORTH SULAWESI Joe Yuan Mambu; Rolly Junius Lontaan; Erienika Lompoliu; Jannice Salindeho; Jenifer Sambul
semanTIK : Teknik Informasi Vol 8, No 2 (2022): semanTIK : Teknik Informasi
Publisher : Informatics Engineering Department of Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55679/semantik.v8i2.28547

Abstract

In terms of technology, governance can be implemented effectively and efficiently if it can provide functionality or value that applies to businesses of all sizes and types. IT governance design can help you explore design factors that influence governance and includes a workflow for planning a governance system for your enterprise. Control Objectives for Information and Related Technologies (COBIT) is a framework created by ISACA that contains guidance or guidance documents that may be useful to auditors, users, and management. COBIT is an internationally recognized and applied best practice for information, information technology, and organizational risk which can be used to define information technology to maximize IT control. As it is required to improve IT service, the design of IT governance was conducted at the Central Unit Hospital (RSUP) Prof. Kandou, Manado, North Sulawesi, using the latest version of COBIT, COBIT 2019. The following is an explanation of the priorities of Malayang Hospital. Governance below 25 points is proficiency level 1. The results shows that there are five objectives that becomes main priority (reaching level 4): EDM03, APO12, BAI02, BAI03 and BAI05. These objectives are the ones recommended to be audited. The second tier that may also suggested to be audited are objectives with capability level 3: APO07, APO08, BAI01, BAI07, DSS01, DSS02 and MEA01.Keywords; COBIT 2019, IT Governance, RSUP Prof. Kandou Malalayang
Co-Authors Agnes Claudya Iskak Andreuw Vandy Lengkong Andrew Tanny Liem Andria Kusuma Wahyudi Andria Kusuma Wahyudi Andria Kusuma Wahyudi Andria Kusuma Wahyudi, S.Kom, M.Eng Andria Wahyudi Arthur Lonteng Audrey H Siar Axcelino Langi Brily Latusuay Bryan Vallentino Izaac Cherry Lumingkewas Devi Elwanda Supit Edson Yahuda Putra, Edson Yahuda Erienika Meiling Lompoliu Erlina Sumanto Ernest Matindas Evano Zachawerus Fajar Dwi Septian Umar Feraldo Posumah Gabriell Mandoya George William Tangka Gerry Hezky Gerry Jonathan Gideon Fernando Tengker Grasela Medelin Rumawouw Green Arther Sandag Green Ferry Mandias, Green Ferry I Gede Purnawinadi Indrajit indrajit Jacquline Waworundeng, Jacquline Jannice Salindeho Jein Rewah Jenifer Sambul Kinzie Feliciano Pinontooan Laureenanda Mea Lelengboto, Abraham Leslie Petir Maestro Phytagoras Maestro Pythagoras Manufury Yongxia Chirst Marchel Thimoty Tombeng Michelle Walangitan Mirielle Patricia Huwae Misael Mawuntu Olivia Nadya Sigarlaki Renaldy Luntungan Reymon Rotikan Rianti Ruth Florenza Tambunan Rinny Cherill Rantung Rizky Ramadhana Rolly Junius Lontaan Septian Mottoh Sihotang, Jay Idoan Sintya Hamise Sondakh, Debby Erce Stenly Ibrahim Adam Therok Braif Toetik Wulyatiningsih Valentshea Doringin Virjin Fanesa Yohakim Benedictus Samponu Yongxia Manufury Zakarias Reinaldo