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Employee Performance Measurements at ‘Aisyiyah Klaten Hospital using the Human Resources Scorecard approach Siti Kundariyah; Heru Kurnianto Tjahjono; Qurratul Aini; Winny Setyonugroho
Disease Prevention and Public Health Journal Vol. 16 No. 1 (2022): Disease Prevention and Public Health Journal
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/dpphj.v16i1.4585

Abstract

Background: The rapid development of health services is a challenge for hospitals in facing the increasingly open and accessible competition. Good human resource management is needed to increase the productivity of an organization. One of the strategies to increase productivity and improve human resource management is to use an integrated and comprehensive employee performance measurement. This research measured employee performance using the Human Resources Scorecard (HRSC) approach based on several conditions. HRSC is a Balanced Scorecard with a Human Resources (HR) approach where Key Performance Indicators (KPI) are based on 4 (four) perspectives: Financial Perspective, Customer Perspective, Internal Business Process Perspective, and Learning and Growth Perspective. Method: This study used a quantitative approach with a cross-sectional survey research design. Data collection methods included questionnaires, document review, and Consensus Decision Making Group (CDMG). The research population was 256 employees of the ‘Aisyiyah Hospital Klaten.  Samples were determined using non-probability sampling technique with a purposive sampling method of 100 respondents. Results: The results showed that overall employee performance was good, with a score of 4.03. Based on Key Performance Indicators for each perspective, the internal business process perspective of employee performance was very good, with a score of 1.24. The financial perspective of employee performance was good with a score of 0.8, while the customer perspective of employee performance was good, with a score of 1.19. Finally, the learning and growth perspective of employee performance was good, with a score of 0.8. Conclusion: With the HRSC approach, the overall performance results of the ‘Aisyiyah Klaten Hospital employees were good.
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, KEADILAN DISTRIBUTIF DAN PROSEDURAL KOMPENSASI TERHADAP KEPUASAN KERJA PERAWAT DI RSU PKU MUHAMMADIYAH BANTUL Meise Satriani; Heru Kurnianto Tjahjono; Qurratul 'Aini
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 1 (2012): January
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v1i1.939

Abstract

Background: RSU PKU Muhammadiyah Bantul is a privately-owned public hospital that has been burgeoning. Leadership held at PKU Muhammadiyah Hospital in Bantul today is a transformational leadership. While, for motivating employee, the management of the hospital strives to provide adequate and fair compensation based on employee status, class rank and tenure. Hence, the compensation system will encourage every employee to give excellent service for each patient.Methodology: The research is a quantitative analysis using cross-sectional survey method. Data is obtained by disseminating questionnaire to the population, the whole permanent employee up to 104 respondents.Result: The statistical result indicates that management’s policy transformational leadership and distributive justice and procedural compensation rate affect to the satisfaction of work of the nurses at RSU PKU Muhammadiyah Bantul.Summary: Regarding to the result of the research, management’s policy to appreciate its employee through a good and fair compensation can significantly improve the satisfaction of work of the nurses at RSU PKU Muhammadiyah Bantul. Moreover, the management should maintain a workable situation and pay a lot of attention to the nurses. Keywords : Transformational Leadership, Distributive and Procedural Compensation, Job Satisfaction of Nurses
Kepemimpinan Islami dalam Meningkatkan Kinerja Pegawai: Mini Literature Review Wahyu Derajat Shobastian; Qurratul Aini
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 1 Juni 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i1.10639

Abstract

 The purpose of this article is to determine the effect of Islamic leadership in improving employee performance. The method used in this article is to use a simple article review or a mini literature review based on finding answers to scientific questions according to the purpose of this article used in the database (Emerald, Researchgates and Google Scholar) which article a decade. The Results is Islamic leadership which consists of four characteristics and can be expanded to 25 characteristics can influence the culture of Islamic organizations so that the employee has an Islamic work ethic that can ultimately improve the performance of the employee. So, Islamic leadership can improve employee performance by being mediated by Islamic work ethics through organizational culture.Keywords: Islamic leadership, employee performance, Islamic work ethics
Patient and Specimen Identification in Laboratory Unit of PKU Muhammadiyah Gamping Hospital Siti Shofiah; Sri Sundari; Qurratul Aini
Jurnal Admmirasi Vol 3 No 2 (2018): Desember
Publisher : Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47638/admmirasi.v3i2.37

Abstract

Laboratory is one of the main supporting departemen in hospital services.This study aims to determine the implementation of patient and specimens identification based on SOP (standard operating procerude) in laboratory departemen. This research used mixed methods research which are quantitative and qualitative method. Quantitative data obtained by moment observation using check list and qualitative data obtained by interview. The implementation of patient identification and specimen in the laboratory of PKU Muhammadiyah Gamping Hospital has not fully complied with SOP. According to 100 moment observation, patient data on the laboratory request form is 77% incomplete, 74% laboratory officers confirmed the patient's identity correctly, 84% laboratory officers verified the name and date of birth of the patient and only 45% laboratory officers placed the verified labels on the specimen tube simultaneously with the patient's presence. Barriers in the implementation are less of culture in the patient safety especially patient and specimen identification, uncomplete in the request form, the number of requests for laboratory examination and less of evaluation. Hospitals should provide maximum support to the application of patient safety culture, provide adequate numbers of health personnel, improvement of facilities and infrastructure, policy improvement, training, and evaluation.
ACHIVEMENT MOTIVATION TRAINING : MENINGKATKAN WRITING SKILL ANAK DALAM MENGHADAPI ERA DIGITAL DI PANTI ASUHAN ABU DZAR AL GHIFARI Qurratul Aini; Arlina Dewi; Junior Hendri Wijaya
Prosiding Seminar Nasional Program Pengabdian Masyarakat 2020: 5. Kreatifitas Pendidikan dan Pembelajaran di Sekolah dan Perguruan Tinggi
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (607.205 KB) | DOI: 10.18196/ppm.35.90

Abstract

Latar Belakang: Keterampilan menulis bagi pemula merupakan bekal untuk menghadapi kehidupan dalam masyarakat. Menulis menjadi saranan untuk mengungkapkan gagasan baru, dan melatih kemampuan mengorganisasikan konsep atau ide seseorang. Namun, penggunaan internet yang berlebihan memengaruhi gaya hidup dan pola belajar anak-anak maupun remaja. Hal tersebut tidak terkecuali berlangsung di Panti Asuhan Abu Dzar Al Ghifari, perlu adanya suatu kegiatan mengembangkan keterampilan yang sesuai dengan salah satu visi misi yakni mencetak kader-kader yang terampil, berakhlak mulia, dan membangun karakter sesuai dengan jati diri masing-masing santri. Tujuan: Kegiatan bertujuan untuk mengurangi risiko negatif penggunaan internet, meningkatkan kualitas belajar dan membaca santri sehingga santri dapat menuliskan ide dan gagasan baik pengalaman pribadi maupun ide mengenai lingkungan sekitar dan bermanfaat untuk mengembangkan diri. Metode: Metode kegiatan dengan sosialisasi mengenai pentingnya menulis dalam menghadapi era digital. Kemudian, menggunakan metode ceramah untuk menyampaikan bagaimana menulis yang menyenangkan melalui media perantara berupa video pembelajaran dan media online. Pendampingan praktik menulis peserta kegiatan dilaksanakan setelah diskusi untuk menentukan metode yang sesuai dengan penulis pemula. Hasil: Hasil kegiatan ini, ada 75% peserta yang mengumpulkan naskah setelah selesai pendampingan dalam latihan menulis. Naskah akan dipublikasikan dalam bentuk buku yang telah ditulis langsung para santri tanpa ada perubahan dari penerbit. Publikasi melibatkan penerbit The Journal Publishing dengan judul buku “KIPAS (Kisah Inspiratif Pasukan Anak Santri).
Gerakan Hidup Sehat Di Sekolah Bersama Para Dokter Cilik Qurratul Aini; Nur Hidayah
Prosiding Seminar Nasional Program Pengabdian Masyarakat 2019: 2. Pengembangan Kesehatan Masyarakat
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (423.002 KB) | DOI: 10.18196/ppm.22.470

Abstract

SD Muhammadiyah Condongcatur adalah salah satu sekolah dasar yang berada di Gorongan,Condongcatur, Depok, Sleman, Yogyakarta. SD ini merupakan salah satu sekolah favorit. Terbukti,banyak siswanya menjuarai berbagai cabang lomba dari tingkat kecamatan, kabupaten, provinsi, nasional,dan internasional. SD ini merupakan alternatif bagi warga yang tinggal di Gorongan, untukmenyekolahkan putra-putrinya di sini. Dari tahun ke tahun animo masyarakat yang ingin masuk ke SDMuhammadiyah Condongcatur makin tinggi. Kemudian untuk mengantisipasi hal tersebut, SDMuhammadiyah membuka cabang di: SD Muhammadiyah Condongcatur di Kadisoka, SDMuhammadiyah Condongcatur di Pakem Sleman, SD Muhammadiyah Condongcatur di Prambanan.Kurikulum berbasis Kompetensi telah diserap dan diadopsi oleh SD Muhammadiyah Condongcatur sejakmulai dicetuskanya penerapan mini pilot proyek pelaksanaan Kurikulum berbasis Kompetensi tahun2001, dan salah satu sekolah yang diamanati untuk menerpakan proyek tersebut adalah SDMuhammadiyah Condongcatur. Namun kami tidak semata-mata menerapkannya secara murni, olehkarenanya Kurikulum berbasis Kompetensi tersebut hanyalah bagian dari acuan dalam mengkajikurikulum yang terbaik. Maka setelah mengkaji ulang kami (SD Muhammadiyah Condongcatur)memutuskan untuk mengembangkan Kurikulum sendiri, yang dinamakan "Kurikulum SDMuhammadiyah Condongcatur yang Berbasis Kompetensi", yakni: hasil dari perpaduan KurikulumBerbasis Kompetensi, Kurikulum Depdiknas, dan Kurikulum Persyarikatan Muhammadiyah. SDMuhammadiyah Condongcatur telah memiliki UKS Ibnu Sina yang lengkap dengan fasilitas dan memilikitampilannya yang unik dan menarik seperti ruang pemeriksaan dokter anak di rumah sakit. Tahun laluSD Muhammadiyah Condongcatur mendapatkan juara 1 lomba sekolah sehat tingkat Propinsi DIY danakan melaju ke tingkat nasional pada bulan Maret 2019.
RANCANG APLIKASI E-KPI PLUS PENILAIAN KINERJA KARYAWAN RUMAH SAKIT Qurratul Aini; Nur Hidayah
Prosiding Seminar Nasional Program Pengabdian Masyarakat 2021: 1. Peningkatan Kapasitas Kelembagaan Publik
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (712.186 KB) | DOI: 10.18196/ppm.41.810

Abstract

Sumber daya manusia yang berkualitas sangat dibutuhkan dalam bidang pelayanan pada masyarakat, khususnya bidang pelayanan kesehatan. Pada bidang kesehatan banyak pihak yang akan terlibat baik tenaga medis maupun tenaga non medis. Kualitas SDM harus diperhatikan untuk memenuhi standar pelayanan maksimal. Pengawasan terhadap kualitas SDM sering kali tidak diperhatikan karena tertutup oleh fokus hanya pada kualitas fasilitas dan mutu secara umum pada rumah sakit. Penilaian kinerja karyawan menjadi salah satu alternative untuk mengukur kualitas kerja sekaligus mengawasi kinerja karyawan selama periode tertentu. Pelaksanan penilaian kinerja masih dilakukan secara manual sehingga tidak jarang ditemukan kendala pada pengumpulan dan pengelolaan data. Penilaian kinerja selain untuk mengukur kualitas pelayanan karyawan digunakankan untuk peningkatan produktivitas lembaga yang berkaitan dengan kebijaksanaan terhadap pegawai. Tujuan dirancangnya aplikasi e-KPI plus kinerja karyawan untuk memberikan inovasi baru dalam penilaian dengan memanfaatkan teknologi sehingga waktu untuk pengelolaan data lebih efisien, pengumpulan data yang efektif. Menggunakan mixed methode yang dilaksanakan pada Rumah Sakit Islam Aisyiyah Klaten. Sistem Penilaian memperhatikan visi, misi dan tujuan dari lembaga yang melaksakan sehingga tidak menyimpang dengan standar pelayanan rumah sakit. Desain penilaian dikembangkan dengan menginput data berupa checklist, essay maupun pencatatan kegiatan yang dilaksanakan. Karyawan dapat melaksanakan penelitian kinerja diwaktu luang tanpa mengurangi jam produktif.
Hospital Preparedness Level and Policy Implementation Analysis of Hospital Disaster Plan in RSUD Kota Yogyakarta Belva Prima Geniosa; Qurratul Aini
Journal of Indonesian Health Policy and Administration Vol 5, No 3 (2020)
Publisher : Faculty of Public Health Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7454/ihpa.v5i3.3378

Abstract

AbstractHospital is a public facility that must continue on full operation when a disaster occurs. In any disaster situation that results in a surge in patients, hospitals are expected to provide health services for the victims. This study uses  mixed research methods. We combine qualitative methods using in-depth interviews and quantitative methods using questionnaires and hospital safety index scoring. The sample was taken by purposive sampling on hospitals’ management incorporated in the disaster management organization structure. The hospital safety index score result is 62.5%. The knowledge questionnaire results showed 77% percentage, meaning that the staff’s knowledge of disasters was excellent. RSUD Kota Yogyakarta’s Hospital Safety Index result means that it is still in category B. This category means that the hospital still has some risks affecting their maximum function in facing disaster. 
Analyzing an Implementation of Patient Safety Targets Standards at Ja'far Medika Hospital Based on Hospital Accreditation National Standards (SNARS) Issue 1.1 Angga Suryawinata; Sri Sundari; Qurratul Aini
Jurnal Aisyah : Jurnal Ilmu Kesehatan Vol 7, No S1 (2022): Suplement 1
Publisher : Universitas Aisyah Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (679.339 KB) | DOI: 10.30604/jika.v7iS1.1276

Abstract

Background: The complexity of hospital operations has the errors’ potential. Patient safety will have an impact on the patient's medical condition as well as increasing health costs. Ja'far Medika Hospital scored 82.4 in the KARS accreditation survey using SNARS edition 1.1 in 2019. This study analyzes the implementation of patient safety target standards at Ja'far Medika Hospital Karanganyar based on SNARS edition 1.1. Methods: This study is a quantitative descriptive study by document review, observation of infrastructure facilities, and observation of the implementation of patient safety at Ja'far Medika Hospital. Results and discussion: The accomplishment of the implementation of patient safety goals that meet the passing grade are the accuracy of identifying patient by 85%, reducing the risk of infection related to health services/healthcare-acquired infections (HAIs) by 82.3%, and reducing the risk of injury due to falls by 87.5%. Whereas the targets below the passing grade are improve effective communication by 78.5%, Increased safety of high alert medication (HAM) by 75%, and the confirmation of the exact location, procedure, and patient of the operation by 50%. Conclusion: The implementation of patient safety targets at Ja'far Medika Hospital has not been carried out optimally with the target of Effective Communication improvement, the safety enhancement of high alert drugs/drugs that need to watched out and the confirmation of the exact location, procedure, and patient of the operation
A Model of Performance Evaluation for Healthcare Workers Based on Satisfaction and Remuneration (Financial and Non-Financial) Joni Wahyuhadi; Nur Hidayah; Qurratul Aini
Folia Medica Indonesiana Vol. 58 No. 4 (2022): December
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (739.873 KB) | DOI: 10.20473/fmi.v58i4.38126

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Highlights: This study aimed to formulate an evaluation model of the performance of health workers. Employee performance targets and employee satisfaction were assessed by considering the financial and non-financial remuneration, Job Description Index (JDI), competencies, and motivation. The performance evaluation model for health workers shows the importance of remuneration for government agencies, employees, and employee performance.   Abstract: This study aimed to formulate an evaluation model of the performance of health workers from the perspective of financial and non-financial satisfaction and remuneration. The research method used was a literature study with a literature review approach. The research findings were the healthcare workers' performance evaluation model based on satisfaction and remuneration. The evaluation was conducted by assessing the employee performance targets (sasaran kerja pegawai/SKP) and employee satisfaction related to the financial and non-financial remuneration, Job Description Index (JDI), competencies, and motivation. In addition, this model has been also used for the evaluation of performance appraisal based on remuneration among employees (i.e. health workers) in government agencies, especially hospitals.