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All Journal J-MAS (Jurnal Manajemen dan Sains) Jurnal Administrasi dan Manajemen Jurnal Manajemen Bisnis dan Kewirausahaan Jurnal Fokus Manajemen Bisnis Transekonomika : Akuntansi, Bisnis dan Keuangan Wiga : Jurnal Penelitian Ilmu Ekonomi Jurnal Manajemen dan Bisnis Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital (JEKOMBITAL)
Sinambela, Fitriana Aidnilla
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analisis Pengaruh Minat Beli Produk Skincare di E-Commerce Sinambela, Fitriana Aidnilla; Putri, Amelia
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 1 (2024): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i1.1772

Abstract

This research aims to find out, explain, identify and analyze the influence of factors that influence buying interest in skincare products in e-commerce. The independent variables used in the object of this research include the variables perceived quality, perceived risk, perceived benefits, perceived endorsement, subjective norms. The intervening variable used is attitude and the dependent variable used is purchase intention. This research applies quantitative research methods in data collection and the technique used by the research is purposive sampling technique, the sample used reached 279 respondents using skincare in Batam city. The research analysis method uses smart PLS. This research produces various results, namely that there is a significant positive relationship between the perceived benefits variable and the Attitude variable. There is a significant positive relationship between the attitude variable and the purchase intention variable. The perceived endorsement variable does not have a significant effect on the attitude variable. There is a significant positive relationship between the perceived quality variable and the attitude variable. The perceived risk variable has no significant positive effect on the attitude variable. The perceived risk variable has no significant positive effect on the purchase intention variable. There is a significant positive relationship between the Subjective Norms variable and the Attitude variable and the Purchase Intention variable.
Analisis faktor-faktor yang memengaruhi loyalitas pelanggan terhadap coffee shop di Kota Batam Angie, Angie; Fahlevi, Renza; Sinambela, Fitriana Aidnilla
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 7 No 6 (2023): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmbk.v7i6.26284

Abstract

The purpose of this study is to analyze the factors that affect customer loyalty to coffee shops in Batam City. Data were collected by distributing Google Form questionnaires to customers who had bought and visited coffee shops in Batam City. Therefore, the sample size obtained in this study was 328 respondents using purposive sampling. Data were analyzed using Partial Least Square (PLS) with Structural Equation Modeling (SEM) techniques. The result of this study indicates that service quality has an insignificant impact on customer satisfaction. However, price, brand image, store atmosphere, and product quality have a significant positive impact towards customer satisfaction, customer satisfaction have a significant positive impact towards customer loyalty. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi loyalitas pelanggan terhadap coffee shop di Kota Batam. Data dikumpulkan melalui penyebaran kuesioner Google Form kepada pelanggan yang pernah membeli dan mengunjungi coffee shop di Kota Batam. Jumlah sampel yang diperoleh dalam penelitian ini adalah sebanyak 328 responden dengan menerapkan purposive sampling. Data dianalisis dengan menggunakan Partial Least Square (PLS) dengan teknik Structural Equation Modelling (SEM). Hasil pada penelitian ini membuktikan bahwa kualitas layanan tidak berpengaruh signifikan terhadap kepuasan konsumen. Namun harga, citra merek, suasana toko, dan kualitas produk berdampak signifikan positif terhadap kepuasan pelanggan, kepuasan pelanggan berdampak signifikan positif terhadap loyalitas pelanggan.
ANALISIS MEDIA SOSIAL DAN KONSUMEN PADA UMKM CROFFLE EAT BENGKONG Flowerensia, Dionna; Jessy; Permata, Nadiva Surya; Rovina; Sinambela, Fitriana Aidnilla; Fahlevi, Renza
Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital Vol 1 No 2 (2022): NOVEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (355.01 KB) | DOI: 10.55047/jekombital.v1i2.350

Abstract

Croffle Eat SME is a snack type business, namely croffle, which is located in Bengkong Laut. This business has been established since 2021, but it seems that there are still many people who don't know the Croffle Eat brand. Therefore, this research was conducted to help partners develop their business through the use of digital marketing such as building brand profiles on social media and advertising to increase consumer interest. As for the things that are done to increase sales turnover at Croffle Eat, namely by implementing the promotion mix strategy. Based on the results of an analysis of the obstacles experienced by partners, it was found that there were obstacles, namely the lack of promotion on social media which caused weak brand awareness in these MSMEs. Therefore, this research was conducted to integrate the implementation of the promotion mix marketing strategy by creating interesting content along with the right consumer targeting and in accordance with the results of a consumer survey to increase partner sales.
Analisis Pengaruh Dukungan Selebriti, Desain Kemasan, Media Sosial Terhadap Keputusan Pembelian di Kepulauan Riau Sinambela, Fitriana Aidnilla; Sentoso, Antony
JURNAL ADMINISTRASI & MANAJEMEN Vol 11, No 2 (2021): Jurnal Administrasi dan Manajemen
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/jam.v11i2.1760

Abstract

Pada penelitian ini penulis ingin mengetahui bagaimana pengaruh variabel dukungan selebriti, desain kemasan, media sosial terhadap keputusan pembelian di Kepuluan Riau. Penelitian dilakukan dengan menerapkan metode survey membagikan kuesioner kepada 410 orang (responden). Setelah kuesioner terkumpul data yang dapat dipakai sebanyak 410, hasil outlier sebanyak 2 sehingga data yang dapat dipakai untuk mengolah data sebanyak 408 responden. Kemudian data yang akan dijadikan sampel adalah mahasiwa/i universitas swasta di kepulauan Riau. Penulis menggunakan teknik Non probability sampling dimana pemilihan responden tidak mempunyai unsur yang sama sehingga terpilih menjadi responden sedangkan metode yang dipakai adalah purposive sampling. Hasil responden yang dikumpulkan akan dilakukan pengujian data yaitu memakai perangkat lunak SPSS. Hasil SPSS akan membantu menyimpulkan adanya hubungan yang signifikan dari beberapa variabel yang diteliti. Hasil penelitian secara simultan dan parsial menyimpulkan bahwa dukungan selebriti, desain kemasan, media sosial berpengaruh signifikan terhadap keputusan pembelian di Kepulauan Riau
Analisis Pengaruh Orientasi Pasar, Berbagi Pengetahuan, Orientasi Kewirausahaan, Teknologi, Pengetahuan Manajemen Dan Modularitas Produk Terhadap Inovasi Produk Pada Hotel Bintang 4 Kecamatan Lubuk Baja Kota Batam Efrina, Efrina; Sinambela, Fitriana Aidnilla
JURNAL ADMINISTRASI & MANAJEMEN Vol 12, No 3 (2022): Jurnal Administrasi dan Manajemen
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/jam.v12i3.2497

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Orientasi Pasar, Berbagi Pengetahuan, Orientasi Kewirausahaan, Teknologi, Pengetahuan Manajemen dan Modularitas Produk terhadap Inovasi Produk Pada Hotel Bintang 4 Kecamatan Lubuk Baja Kota Batam ” Adapun jumlah sampel partisipan dalam penelitian ini sebanyak 265 responden yang didapatkan Penulis dalam memakai data primer. Data primer itu sendiri yakni data yang didapatkan dengan melakukan penyebaran kuesioner dengan google form ke karyawan hotel bintang empat di Kecamatan Lubuk Baja melalui bantuan dari HRD hotel tersebut. Penggunaan sampling dalam penelitian ini yaitu dengan metode non probabilitas, yakni metode yang dimana tidak semua unsur pada jumlah populasi akan dijadikan sampel. Metode yang digunakan yakni purposive sampling dengan kriteria berdasarkan masa kerja lebih dari satu tahun dibidangnya dan data diolah menggunakan program Statistical Product and Service Solutions (SPSS). Hasil penelitian ini menunjukkan bahwa variable Entrepreurial Orientation, Knowledge Management , dan Product Modularity berpengaruh signifikan terhadap Product Innovation. Sedangkan variabel Market Orientation, Knowledge sharing dan Technology tidak berpengaruh signifikan terhadap variabel Product Innovation. Penelitian ini diharapkan memberikan efek untuk pembaca dari segi penambahan ilmu pengetahuan, informasi juga sumber referencess pada lingkup akademik sekaligus untuk perkembangan wawasan pembacaKeywords: Market Orientation, Knowledge Sharing, Entrepreneurial Orientation, Technology
PENGARUH PENERAPAN SISTEM MANAJEMEN SUMBER DAYA PERUSAHAAN (ERP) DALAM MENINGKATKAN KINERJA MANAJEMEN RANTAI PASOK (SCM) PT NESTLE INDONESIA Elzagi, Verliana; Febiana, Anjela Rini; Eviyani, Estin Rose; Yeronica, Fernanda; Melissa; Risvi, Hellena; Yuwono, Wisnu; Sinambela, Fitriana Aidnilla
MANABIS: Jurnal Manajemen dan Bisnis Vol. 2 No. 2 (2023): Juni 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v2i2.1637

Abstract

The development of information technology has enabled companies to simplify their business processes, face challenges and meet customer demands. ERP is one of the information technologies commonly used by companies. In order for a business to compete with its competitors, strong performance is needed which is supported by supply chain management by operating as efficiently as possible with the help of information technology. The Nestlé company is an important component of the corporation and global food supply as the world's largest food producer. Nestlé companies implement various types of information technology tools in SCM, such as ERP systems to help manage their supply chain. Nestle has developed an ERP system based on SAP, which helps improve its business processes and achieve competitive advantage in the industry and significantly improves Nestle's supply chain management performance by increasing efficiency, reducing operational costs and improving product quality
PENGELOLAAN PERMINTAAN DAN KAPASITAS PRODUKSI PADA UMKM TRAFO PRODUCTION Oktalia, Adeline; Emilya; Agriffina, Joicelyn; Ella, Monica; Sinambela, Fitriana Aidnilla
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 2 No. 5 (2022): September 2022
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v2i5.241

Abstract

This study discusses how to manage demand and production capacity at UMKM Trafo Production. At the beginning of the pandemic, Trafo Production caused a fairly large negative impact on the world economy which had experienced a decline. Hence, this study aims to determine the types of demand patterns used by consumers, understand how to handle production capacity to meet consumer demand and to understand how to inventory demand with a waiting and queuing system. In this study, we use a qualitative descriptive analysis method, namely by describing or describing the UMKM Trafo Production in order to find out what services are provided by MSME and also the responses by consumers so that they can know the services provided and input from consumers through the interview method. In the results of the economic recovery that occurred when the implementation of the new normal era so that the number of service requests began to return to indicate a demand so that it experienced an increase by Trafo Production which required services in the field of videography, photos, logos and others related to postings on social media. The pattern of market demand for UMKM Trafo Production is also influenced by time, such as at the beginning of the month.
ANALISIS PENGOLAHAN PERMINTAAN DAN KAPASITAS PRODUKSI UMKM BENGKEL TOYO MOTOR Wahyudi, Haris; Kelvin; Ardiansyah, Rano; Marthin, Ricko; Limgestu, Rico; Sinambela, Fitriana Aidnilla
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 2 No. 5 (2022): September 2022
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v2i5.248

Abstract

The Toyo Motor workshop MSMEs was established on January 7, 2019, which is located at Ruko Royal Sincom Blok C No.16. There are many industries around Ruko Royal Sincom, one of which is PT. Panasonic Batam. The number of employees from PT in the industrial area is not small and on average the employees use motorbikes as their means of transportation to go to work. In order to increase the productivity of Toyo Motor's workforce, the MSME owners always understand and maintain good relationships with their employees. By building a good or healthy relationship with the workforce, their performance will also get better. The interview technique used is to prepare several questions for owners that are indirectly related to consumer behavior in service such as the prepurchase stage, service encounter stage, and post encounter stage as well as several other questions regarding the MSME into new information which refers to a conclusion. We use financial statements as data to manage. The author will analyze the effect of implementing the prepurchase stage, service stage and post encounter stage on the increase or decrease in the turnover of Toyo workshop MSMEs. MSMEs have a trend demand pattern where this pattern occurs when there are several customers who like some of the trends that are happening. In today's increasingly competitive era of globalization, it is well understood that the key to winning business competition is to provide quality services that create customer satisfaction.
The Role of Perceived Social Interaction, Perceived Enjoyment, Perceived Utility, and Self-Presentation in Mediating Social Presence on Purchase Intention Qadri, Rizni Aulia; Sinambela, Fitriana Aidnilla; Marcella, Kenny
Wiga : Jurnal Penelitian Ilmu Ekonomi Vol. 14 No. 2 (2024): September 2024
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/wiga.v14i2.1206

Abstract

The focus of the research is to observe and find out the impact that occurs between Perceived Social Interaction, Perceived Enjoyment, Perceived Utility, and Self-Presentation with purchase intention with social presence mediation. Indonesia is one of the countries with the highest number of e-commerce transactions in Southeast Asia. As technology develops, features emerge that make buying and selling activities easier. This feature allows sellers to market their goods directly via live video, so consumers only need to follow the seller's live video and buy the goods they need. Data collection techniques in this research include using questionnaires and literature studies. The subjects of this research are customers who make purchases via live broadcasts in Batam. The sampling technique for this research is random sampling. The data analysis method used in this research is quantitative analysis. The objects of this research were 355 samples who had shopped for fashion via live-stream. Sampling was selected randomly. Variables are measured using a Likert scale. The data testing stage starts from outer loading, average variance extracted, composite reliability. cronbach alpha, path coefficient, specific indirect effect, r squared adjusted. From the research conducted, it was found that perceived enjoyment, perceived utility, self-presentation, and social presence have a positive and significant influence on purchase intentions. However, perceptions of social interaction do not influence purchase intentions.
Analysis of factors influencing purchase intention Fahlevi, Renza; Giorgyna, Giorgyna; Sinambela, Fitriana Aidnilla
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i1.8974

Abstract

Currently, the use of counterfeit products in Indonesia is increasing. Handbags are among the most widely used counterfeited products. This study aims to measure consumer behavior when purchasing fake bags. Research data were obtained by distributing questionnaires to 240 potential consumers who used counterfeit handbags. The collected data were processed using the Smart PLS software. This study found that novelty seeking, status consumption, and brand consciousness shape attitudes toward counterfeit products, whereas perceived risk and integrity have no bearing on these attitudes. Additionally, perceived risk, brand consciousness, and attitude toward counterfeit products directly influence purchase intention, whereas novelty seeking, status consumption, and integrity do not impact purchase intention. Notably, a significant influence on purchase intention was observed when mediated by attitudes toward counterfeit products in the case of novelty seeking and status consumption. However, perceived risk, integrity, and brand consciousness do not influence purchase intention when mediated by attitudes toward counterfeit products.
Co-Authors Agriffina, Joicelyn Angie, Angie Ardiansyah, Rano Efrina, Efrina Ella, Monica Elzagi, Verliana Emilya Eviyani, Estin Rose Fahlevi, Renza Febiana, Anjela Rini Flowerensia, Dionna Giorgyna, Giorgyna Jessy Kelvin Limgestu, Rico Marcella, Kenny Marthin, Ricko Melissa Oktalia, Adeline Permata, Nadiva Surya Putri, Amelia Qadri, Rizni Aulia Risvi, Hellena Rovina Sentoso, Antony Wahyudi, Haris Yeronica, Fernanda