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Journal : Journal of Information Systems and Informatics

Sales Prediction on the Diamond Cell Counter Using Autoregresive Integrated Moving Average (ARIMA) Method Kris Rahayu; Putri Taqwa Prasetyaningrum
Journal of Information System and Informatics Vol 5 No 1 (2023): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v5i1.450

Abstract

Diamond Cell is a specialized retailer that offers a diverse range of smartphone accessories, electronic credits, and internet vouchers from different providers, each with varying active periods. However, the uncertainty surrounding internet voucher sales transactions often leaves counter owners hesitant to increase their stock due to the short active period of the vouchers. This leads to frequent customer dissatisfaction as the internet vouchers run out, resulting in lost sales opportunities. To address this issue, this study aimed to predict voucher sales for the upcoming month to serve as a reference for calculating the stock of voucher supply. The Auto-regressive Integrated Moving Average (ARIMA) method was used based on voucher sales data from November 2022 to January 2023. Out of the three tentative models obtained, only one proved suitable for use. The best ARIMA model was the (2,1,0) model, with a MAD value of 29.65, an MSE value of 2409.95, and a MAPE value of 23.3%. Based on the February voucher sales, the stock level can remain the same as the previous period since the sales were stable. The findings of this study can help Diamond Cell counter owners make more informed decisions about stocking internet vouchers, resulting in better customer satisfaction and reduced likelihood of losses.
Enhancing Sales Determination for Coffee Shop Packages through Associated Data Mining: Leveraging the FP-Growth Algorithm Wahyuningsih Wahyuningsih; Putri Taqwa Prasetyaningrum
Journal of Information System and Informatics Vol 5 No 2 (2023): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v5i2.500

Abstract

The coffee shop business offers a diverse range of coffee and food options. However, customers often experience delays during transactions due to the extensive selection of menu items and combinations. This inconvenience not only discomforts new customers but also hampers their likelihood of returning, potentially impacting the overall business turnover. To address this issue, this study aims to establish association rules by combining the least and most popular menu items for the upcoming month. These rules will serve as a guideline for creating shopping packages that streamline the decision-making process. The FP-Growth algorithm is employed to analyze sales transaction data from January to March 2023, comprising 2,336 transactions in .csv format. Among the generated association rules, two rules stand out with the highest support and confidence values. The first rule exhibits a support value of 0.3% and a confidence of 70.0%, while the second rule showcases a support value of 0.4% and a confidence of 69.2%. By considering these two rules alongside the existing menu options, coffee shop owners can effectively curate shopping packages that cater to customer preferences. It is anticipated that these packages will elevate the quality of service, attract a greater number of customers, and subsequently enhance the overall business turnover.