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Journal : Asia Pacific Journal of Management and Education

How does Job Satisfaction Affect the Job Performance of Employees? Kah Yee Lam; Daisy Mui Hung Kee; Akshay Kumar C; Ashi Jain; Rudresh Pandey; Ashvinderjit Singh; Chuan Rou Chua; Jian Wei Chia; Venus Toro Arenas; Carolina Ardila Lopez; Camilo Alberto Perez Restrepo
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): Asia Pacific Journal of Management and Education (APJME)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (187.058 KB) | DOI: 10.32535/apjme.v3i2.844

Abstract

The paper seeks to evaluate OYO Homes & Hotels, an Indian Hotel chain that holds the position of the third-largest hospitality chain in the world. The purpose of this paper is to evaluate how job satisfaction affects the performance of employees in OYO as a service provider company. The research will be based on secondary information gathered from databases, Internet and relevant information provided on OYO's official website. To fulfill the objective, the project aims to analyze the employees' main causes of job satisfaction, strategies in dealing with job dissatisfaction, and changes in performance. Finally, with the analysis, the project will establish recommendations for OYO to maximize employee performance in relation to job satisfaction.
The Impact of Global Trends on Organization and Customer Satisfaction Ming Hooi Chin; Daisy Mui Hung Kee; Rui Yang Kong; Jia Ying Lee; Jia Hui Yee; Shelly Bhardwaj; Pratima Chaudhary; Rudresh Pandey
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): Asia Pacific Journal of Management and Education (APJME)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (188.711 KB) | DOI: 10.32535/apjme.v3i2.851

Abstract

The study aims to examine the impact of global trends on "MakeMyTrip" company as well as its customer satisfaction. The study has been done with the help of information provided on the company's websites, people's personal experiences, various hypotheses, and some statistical data. Surveys are also done to collect data from customers about their hospitality experiences and satisfaction. The findings and results which are based on the facts provided by customers and organization website suggested that the global trend does give a significant impact on organization and customer satisfaction. The study is aimed to provide ideas and solutions for organizations based on the impacts shown.
The Rise and Fall Ali Baba Company Has Encountered Throughout Their Success Pusparajan A/L Antony Das; Daisy Mui Hung Kee; Geethanapriya A/P Sathiyananthan; Nur Amirah; Linarani A/P Muniandy; Anfal Alrashidi; Majdi Anwar Quttainah; Asla Alosaimi; Deepali Verma; Rudresh Pandey
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): Asia Pacific Journal of Management and Education (APJME)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (150.45 KB) | DOI: 10.32535/apjme.v3i2.843

Abstract

Having a company, it comes with the opportunities to prosper or the risk of falling. Any company needs to go through this moment for it to keep on growing. The purpose of this paper is to examine the rise and fall of Alibaba throughout its success. The study used mostly known factors from other research results on Alibaba Company and analyze those factors effect on ups and downs of Alibaba. Some of the factors including Jack Ma's relation with investors and customers, business model, integrated ecosystem, and such. This study improves the understanding of circumstances that a company will have to go through which can be utilized by top management to strategize their plan.