Garuda - Garba Rujukan Digital

The Loyalty of Garuda Indonesia Customers to The Route of Jakarta-Surabaya Rahmawati, Aisyah
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 3 (2015): JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar

Survey methods are used to determine the effect of pricing policy implementation (X1), quality of service (X2), and customer loyalty (Y) on PT. Garuda Indonesia, for Jakarta- Surabaya route in 2014. With a population of 773 154 passengers and a sample of 400 respondents, the data is obtained through questionnaires using Likert scale. With a simple and multiple linear regression analyses, simple and partial correlation, with significance level at Î± = 0.05, it was found that, first, there is a positive relationship between pricing policy and customer loyalty. The variation that occurs in customer loyalty is determined by pricing policy. Secondly, there is a positive relationship between service quality and customer loyalty. The variation that occurs in customer loyalty is determined by service quality. Third, there is a positive influence of pricing policy and service quality on customer loyalty with the coefficient of determination ry1.22 = 0.354, so 35.4% variation happening to customer loyalty is determined simultaneously by pricing policy and service quality. The implication proves that customer loyalty can be enhanced by improving the pricing policy and service quality. Keywords: customer loyalty, pricing policy, service quality.

The Perceived Image of TransJakarta Bus Rapid Transit Warman, Andri; Firdaus, Muhammad Iqbal; Rahmawati, Aisyah
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 1 (2015): JURNAL MANAJEMEN TRANSPORTASI & LOSGISTIK
Publisher : STMT Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar

Public transport services provided by Bus Rapid Transit TransJakarta has been launched by the local government of DKI Jakarta as a mass and rapid transport mode that can attract the users of personal vehicle to use this mode of transport. Although the passengers are increasing, but the condition has not reached the optimum level yet. This study is done as an attempt to map the image perceived by the users, either frequent users, occasional users, or non-frequent users. The image projected by the users will depend on the experience degree and information each individual has. The method used here is descriptive analysis and reduction factor to obtain the dimensions of image in the respondentsâ mind toward TransJakarta bus. The result shows five dimensions that construct the image, namely affective dimension (Eigenvalue = 5,488, or 26% of all variances), dimension of vehicle aspects (Eigenvalue = 1,794, or 8.5% of all variances), dimension of service characteristic (Eigenvalue = 1,635, or 7.8% of all variances), dimension of impact on the trip (Eigenvalue = 1,348, or 6.4% of all variances), and dimension of impact on the user/other people (Eigenvalue = 1,088, or 5.1% of all variances). Keywords: image, TransJakarta, Bus Rapid Transit, perception, transport

THE PERCEIVED IMAGE OF TRANSJAKARTA BUS RAPID TRANSIT Warman, Andri; Firdaus, Muhammad Iqbal; Rahmawati, Aisyah
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 1 (2015): MARET
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v2i1.151

Public transport services provided by Bus Rapid Transit TransJakarta has been launched by the local government of DKI Jakarta as a mass and rapid transport mode that can attract the users of personal vehicle to use this mode of transport. Although the passengers are increasing, but the condition has not reached the optimum level yet. This study is done as an attempt to map the image perceived by the users, either frequent users, occasional users, or non-frequent users. The image projected by the users will depend on the experience degree and information each individual has. The method used here is descriptive analysis and reduction factor to obtain the dimensions of image in the respondentsâ mind toward TransJakarta bus. The result shows five dimensions that construct the image, namely affective dimension (Eigenvalue = 5,488, or 26% of all variances), dimension of vehicle aspects (Eigenvalue = 1,794, or 8.5% of all variances), dimension of service characteristic (Eigenvalue = 1,635, or 7.8% of all variances), dimension of impact on the trip (Eigenvalue = 1,348, or 6.4% of all variances), and dimension of impact on the user/other people (Eigenvalue = 1,088, or 5.1% of all variances).

THE LOYALTY OF GARUDA INDONESIA CUSTOMERS TO THE ROUTE OF JAKARTA-SURABAYA Rahmawati, Aisyah
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 3 (2015): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v2i3.147

Survey methods are used to determine the effect of pricing policy implementation (X1), quality of service (X2), and customer loyalty (Y) on PT. Garuda Indonesia, for Jakarta-Surabaya route in 2014. With a population of 773 154 passengers and a sample of 400 respondents, the data is obtained through questionnaires using Likert scale. With a simple and multiple linear regression analyses, simple and partial correlation, with significance level at Î± = 0.05, it was found that, first, there is a positive relationship between pricing policy and customer loyalty. The variation that occurs in customer loyalty is determined by pricing policy. Secondly, there is a positive relationship between service quality and customer loyalty. The variation that occurs in customer loyalty is determined by service quality. Third, there is a positive influence of pricing policy and service quality on customer loyalty with the coefficient of determination ry1.22 = 0.354, so 35.4% variation happening to customer loyalty is determined simultaneously by pricing policy and service quality. The implication proves that customer loyalty can be enhanced by improving the pricing policy and service quality.

Kebutuhan Halal Certified 3rd Party Logistics (3pl) Untuk Menunjang Halal Tourism Hidayat, Raden Didiet Rachmat; Jayasakti, Reza Fauzi; Rahmawati, Aisyah; Marina, Sandriana
Jurnal Pariwisata Indonesia Vol 2 No 2 (2020): Jurnal ALTASIA (Edisi Khusus) - Acceptance
Publisher : Program Studi Pariwisata - Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (17.293 KB)

Indonesia memiliki populasi penduduk Muslim terbesar di dunia yang mempunyai kesempatan besar untuk menjadi pusat halal tourism dunia. Hal ini terbukti dengan terpilihnya Indonesia sebagai destinasi wisata halal terbaik di dunia versi Global Muslim Travel Index (GMTI) di tahun 2019. Salah satu bentuk penunjang terwujudnya halal tourism di Indonesia, maka diterbitkan Undang Undang Nomor 33 Tahun 2104 tentang Jaminan Produk Halal (JPH) disusul oleh Peraturan Pemerintah (PP) Nomor 31 Tahun 2019 Tentang Peraturan Pelaksanaan Undang-Undang Nomor 33 Tahun 2014 Tentang JPH dengan luaran diterapkannya sertifikasi halal bagi produk, proses dan logistik. Tujuan penelitian adalah untuk mengetahui kebutuhan industri halal tourism akan perusahaan 3rd Party Logistics (3PL) yang bersertifikat halal sebagai bagian dari halal logistics untuk menunjang halal tourism.  Penelitian ini dilakukan dengan menggunakan pendekatan kualitatif dengan metode wawancara dengan sumber-sumber dari BPJPH dan ILC serta kajian pustaka.  Hasil penelitian ini adalah kebutuhan perusahaan 3rd Party Logistics (3PL) yang bersertifikat halal sebagai upaya untuk menunjang halal tourism di Indonesia dalam bidang transportasi, distribusi dan penyimpanan. 

UPAYA MENINGKATKAN PEMAHAMAN KONSEP BILANGAN MELALUI METODE PERMAINAN KANTONG ANGKA BAGI KELOMPOK A DI TK KARTINI KECAMATAN GENTENG SURABAYA RAHMAWATI, AISYAH
PAUD Teratai Vol 6, No 3 (2017): Vol 6 No 3 Edisi Yudisum Sep 2017
Publisher : PAUD Teratai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstrak Penelitian tindakan kelas bertujuan untuk mendeskripsikan upaya meningkatkan pemahaman konsep bilangan melalui metode permainan kantong angka pada tahun pelajaran 2016-2017. Subyek penelitian ini adalah anak kelompok A di TK Kartini Kecamatan Genteng Surabaya yang berjumlah 16 anak. Teknik pengumpulan data menggunakan observasi dan dokumentasi sedangkan teknik analisis data menggunakan statistik deskriptif yaitu berdasarkan analisis refleksi pada siklus. Hasil dari penelitian ini, pada siklus I aktivitas guru menunjukkan persentase 60,41% kemudian pada siklus II meningkat menjadi 81,25%. Aktivitas anak pada siklus I sebesar 44,83% meningkat menjadi 77,08% pada siklus II. Nilai rata-rata pemahaman konsep bilangan pada siklus I tingkat perkembangannya memperoleh persentase sebesar 54,69% sedangkan siklus II meningkat menjadi 81,09%. Berdasarkan uraian diatas, maka dapat disimpulkan bahwa terjadi peningkatan pada pemahaman konsep bilangan anak kelompok A di TK Kartini Kecamatan Genteng Surabaya melalui metode permainan kantong angka. Kata kunci: konsep bilangan, permainan, kantong angka Abstract This classroom action research aims to describe the effort to improve the understanding of the concept of numbers through the method of playing pocket of numbers in the academic year 2016-2017. The subject of this research is the children of group A Kartini Kindergarten, Genteng, Surabaya District, which is 16 children. Techniques of collecting data are using observation and documentation while technique of data analysis using descriptive statistic that is based on analysis of reflection on cycle. The results of this research, on the cycle I of teacher activity showed a percentage of 60.41% and then in the cycle II increased to 81.25%. The activity of children in cycle I from 44.83% increased to 77.08% in cycle II. The average value of understanding the concept of numbers in cycle I of development rate obtained a percentage of 54.69% while the cycle II increased to 81.09%. Based on the description above, it can be concluded that there is an increase in understanding of the concept of numbers the children group A in Kartini Kindergarten, Genteng, Surabaya District through the method of pocket numbers.  Keywords: the concept of numbers, game, pocket numbers

Kebutuhan Halal Certified 3rd Party Logistics (3pl) Untuk Menunjang Halal Tourism Raden Didiet Rachmat Hidayat; Reza Fauzi Jayasakti; Aisyah Rahmawati; Sandriana Marina
Altasia Jurnal Pariwisata Indonesia Vol 2 No 2 (2020): Jurnal ALTASIA (Edisi Spesial Seminar Nasional Pariwisata)
Publisher : Program Studi Pariwisata - Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/altasia.v2i2.595

Indonesia memiliki populasi penduduk Muslim terbesar di dunia yang mempunyai kesempatan besar untuk menjadi pusat halal tourism dunia. Hal ini terbukti dengan terpilihnya Indonesia sebagai destinasi wisata halal terbaik di dunia versi Global Muslim Travel Index (GMTI) di tahun 2019. Salah satu bentuk penunjang terwujudnya halal tourism di Indonesia, maka diterbitkan Undang Undang Nomor 33 Tahun 2104 tentang Jaminan Produk Halal (JPH) disusul oleh Peraturan Pemerintah (PP) Nomor 31 Tahun 2019 Tentang Peraturan Pelaksanaan Undang-Undang Nomor 33 Tahun 2014 Tentang JPH dengan luaran diterapkannya sertifikasi halal bagi produk, proses dan logistik. Tujuan penelitian adalah untuk mengetahui kebutuhan industri halal tourism akan perusahaan 3rd Party Logistics (3PL) yang bersertifikat halal sebagai bagian dari halal logistics untuk menunjang halal tourism. Penelitian ini dilakukan dengan menggunakan pendekatan kualitatif dengan metode wawancara dengan sumber-sumber dari BPJPH dan ILC serta kajian pustaka. Hasil penelitian ini adalah kebutuhan perusahaan 3rd Party Logistics (3PL) yang bersertifikat halal sebagai upaya untuk menunjang halal tourism di Indonesia dalam bidang transportasi, distribusi dan penyimpanan.

THE PERCEIVED IMAGE OF TRANSJAKARTA BUS RAPID TRANSIT Andri Warman; Muhammad Iqbal Firdaus; Aisyah Rahmawati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 2, No 1 (2015): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v2i1.151

Public transport services provided by Bus Rapid Transit TransJakarta has been launched by the local government of DKI Jakarta as a mass and rapid transport mode that can attract the users of personal vehicle to use this mode of transport. Although the passengers are increasing, but the condition has not reached the optimum level yet. This study is done as an attempt to map the image perceived by the users, either frequent users, occasional users, or non-frequent users. The image projected by the users will depend on the experience degree and information each individual has. The method used here is descriptive analysis and reduction factor to obtain the dimensions of image in the respondents’ mind toward TransJakarta bus. The result shows five dimensions that construct the image, namely affective dimension (Eigenvalue = 5,488, or 26% of all variances), dimension of vehicle aspects (Eigenvalue = 1,794, or 8.5% of all variances), dimension of service characteristic (Eigenvalue = 1,635, or 7.8% of all variances), dimension of impact on the trip (Eigenvalue = 1,348, or 6.4% of all variances), and dimension of impact on the user/other people (Eigenvalue = 1,088, or 5.1% of all variances).

THE LOYALTY OF GARUDA INDONESIA CUSTOMERS TO THE ROUTE OF JAKARTA-SURABAYA Aisyah Rahmawati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 2, No 3 (2015): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v2i3.147

Survey methods are used to determine the effect of pricing policy implementation (X1), quality of service (X2), and customer loyalty (Y) on PT. Garuda Indonesia, for Jakarta-Surabaya route in 2014. With a population of 773 154 passengers and a sample of 400 respondents, the data is obtained through questionnaires using Likert scale. With a simple and multiple linear regression analyses, simple and partial correlation, with significance level at α = 0.05, it was found that, first, there is a positive relationship between pricing policy and customer loyalty. The variation that occurs in customer loyalty is determined by pricing policy. Secondly, there is a positive relationship between service quality and customer loyalty. The variation that occurs in customer loyalty is determined by service quality. Third, there is a positive influence of pricing policy and service quality on customer loyalty with the coefficient of determination ry1.22 = 0.354, so 35.4% variation happening to customer loyalty is determined simultaneously by pricing policy and service quality. The implication proves that customer loyalty can be enhanced by improving the pricing policy and service quality.

PERAN AKTIF INSTITUT TRANSPORTASI DAN LOGISTIK (ITL) TRISAKTI DALAM SOSIALISASI LOGISTIK HALAL [HALAL LOGISTICS SOCIALIZATION IN THE LOGISTICS SOCIETY IN JAKARTA] Raden Didiet Rachmat Hidayat; Sandriana Marina; Aisyah Rahmawati; Reza Fauzi Jayasakti; Lira Agusinta
Jurnal Sinergitas PKM & CSR Vol 5, No 1 (2021): April
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/jspc.v5i1.3178

Law Number 33 of 2014 concerning Halal Product Guarantee (JPH) and Government Regulation Number 31 of 2019 concerning JPH Implementation Regulations have been issued for the halal industry which continues to grow its market share both in the world and in Indonesia. This industry requires a Logistics Service Provider (LSP) company that is halal certified or commonly called halal logistics for storage and distribution services with transportation services in it. Apart from products and processes, halal logistics readiness has an important role in supply chain management as a factor in the Halal Assurance System (HAS). The purpose of this community service activity is to socialize halal logistics to stakeholders who will be directly involved in halal logistics activities. This outreach activity was carried out by providing partners with a framework of halal logistics, Halal Assurance System (SJH) and Halal Logistics opportunities in Indonesia. The method of delivering Halal Logistics socialization materials is carried out by using offline and on-line meetings, discussions and questions and answers. The result of this activity is the increased knowledge and understanding of the community regarding halal logistics. BAHASA INDONESIA ABSTRACT: Undang-Undang Nomor 33 Tahun 2014 tentang Jaminan Produk Halal (JPH) serta Peraturan Pemerintah Nomor 31 Tahun 2019 tentang Peraturan Pelaksanaan JPH telah dikeluarkan untuk industri halal yang terus berkembang pangsa pasarnya baik di dunia maupun di Indonesia. Industri ini membutuhkan perusahaan Logistics Service Provider (LSP) yang bersertifikat halal atau biasa disebut logistik halal untuk jasa penyimpanan dan distribusi dengan jasa transportasi didalamnya. Selain di bidang produk dan proses, kesiapan logistik halal mempunyai peranan penting dalam manajemen rantai pasokan sebagai salah satu faktor Sistem Jaminan Halal (SJH). Tujuan kegiatan pengabdian kepada masyarakat ini adalah mensosialisasikan halal logistik kepada para stakeholder yang akan terlibat langsung dalam aktifitas halal logistik. Kegiatan sosialisasi ini dilaksanakan dengan memberikan kerangka pikir dari logistik halal, Sistem Jaminan Halal (SJH) serta peluang Logistik Halal di Indonesia kepada mitra. Metode penyampaian materi sosialisasi Logistik Halal dilakukan dengan menggunakan pertemuan offline maupun on line, diskusi dan tanya jawab. Hasil kegiatan ini adalah meningkatnya pengetahuan dan pemahaman masyarakat terkait logistik halal.

Title

Found 15 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 15 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 15 Documents
Search