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All Journal Jurnal Pendidikan Kewarganegaraan Undiksha Jurnal Komunikasi Hukum Ganesha Law Review Jurnal Pacta Sunt Servanda
Mega Fitri Hertini
Universitas Tanjungpura
Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : Ganesha Law Review

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SURVEY KEPUASAN LAYANAN AKADEMIK FAKULTAS HUKUM UNIVERSITAS TANJUNGPURA Erwin; Mega Fitri Hertini; Rachmawati; Sri Widiyastuti; Alhadiansyah; Edy Suasono; Vera Puji Lestari
Ganesha Law Review Vol 5 No 1 (2023): May
Publisher : Program Studi Ilmu Hukum, Jurusan Hukum dan Kewarganegaraan, Fakultas Hukum dan Ilmu Sosial, Universitas Pendidikan Ganesha

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Abstract

The main objective of this research is to map the existence and implementation or implementation of academic service satisfaction during the Covid-19 Pandemic, especially at the Faculty of Law, University of Tanjungpura both in terms of results, processes, and effectiveness. It is hoped that this research will provide theoretical benefits in enriching thoughts and concepts about academic services, as well as practical benefits for students, lecturers, education staff and faculty leaders for feedback and improving various academic services. The results of this study indicate that in terms of the aspects of reliability, responsiveness, assurance (treatment of students), empathy (understanding of student interests), information systems (student information systems) at the Faculty of Law, University of Tanjungpura in terms of academic services quite satisfactory.
Co-Authors Alhadiansyah Aswandi Dina Karlina Edy Suasono Endah Rantau Itasari Erni Djun’Astuti Erwin Haryadi Muhammad Rafi Darajati Rachmawati Sri Ismawati Sri Widiyastuti Tiza Yaniza Vera Puji Lestari