Article Per Year (5 Year)
p-Index From 2019 - 2024
0.659
P-Index
This Author published in this journals
All Journal Jurnal Manajemen dan Bisnis Sriwijaya JURNAL ILMIAH MANAJEMEN BISNIS DAN TERAPAN KAIBON ABHINAYA : JURNAL PENGABDIAN MASYARAKAT
Dessy Yunita
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Keputusan Konsumen Menggunakan Jasa Pesan Antar Makanan Online di Palembang Iisnawati Iisnawati; Aslamia Rosa; Dessy Yunita; Hartati Hartati
JURNAL MANAJEMEN DAN BISNIS SRIWIJAYA Vol 17, No 3 (2019): Jurnal Manajemen dan Bisnis Sriwijaya
Publisher : Program Studi Magister Manajemen FE Unsri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29259/jmbs.v17i3.11050

Abstract

Tujuan penelitian – Penelitian ini bertujuan untuk mengetahui pengaruh harga, produk, promosi dan distribusi terhadap keputusan konsumen menggunakan jasa pesan antar makanan secara online. Desain/Metodologi/Pendekatan – Penelitian dilakukan dengan membagikan kuesioner kepada 200 orang responden yang menggunakan aplikasi jasa pesan antar makanan online yaitu aplikasi Go-Food, GrabFood, McDelivery, KFC Pesan Antar Online dan Pizza Hut Delivery. Penelitian ini menggunakan analisis regresi linier berganda dengan SPSS. Temuan – Hasil penelitian menemukan bahwa pada keputusan penggunaan jasa pesan antar makanan online dipengaruhi secara signifikan oleh e-marketing mix dengan faktor e-place sebagai faktor yang paling dominan, sedangkan dari semua faktor tersebut diketahui bahwa faktor e-product tidak berpengaruh signifikan pada keputusan pengguna jasa pesan antar makanan online di Palembang. Originality/value – Penelitian ini meneliti pengaruh bauran pemasaran yaitu harga, produk, promosi dan distribusi dengan konsep digital yang berbeda dari penelitian-penelitian sebelumnya yang masih menggunakan konsep bauran pemasaran tradisional. Keywords: e-Marketing mix, Consumer decision, Online food delivery. 
Pengaruh Akses Informasi Terintegrasi dan Layanan Pelanggan Terintegrasi Terhadap Kepuasan Pelanggan Toko Buku Gramedia Di Kota Palembang (Studi Pada Mahasiswa Fakultas Ekonomi Universitas Sriwijaya) Cut Anggi Sari; Dessy Yunita; Zakaria Wahab
JEMBATAN Vol 19, No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29259/jmbt.v19i2.18705

Abstract

This study aims to determine the impact of integrated information access and integrated customer service on customer satisfaction at Gramedia bookstores in Palembang, both simultaneously and partially. This study used primary data collected through a questionnaire from a sample of 100 respondents. The analytical techniques used are the F test, the T test, and the multiple linear regression analysis. The F test showed a significant value of 0.000, meaning that the independent variables, namely integrated information access and integrated customer service, simultaneously had a positive and significant impact on customer satisfaction at Gramedia bookstores in Palembang. Partially, integrated information access (X1) had a positive and significant impact on customer satisfaction (Y), as well as integrated customer service (X2) had a positive and significant impact on customer satisfaction (Y).
Social Media Marketing Photo Techniques Training For Small And Medium Enterprises (SMEs) In Desa Kerinjing Ogan Ilir Dessy Yunita; Aslamia Rosa; Iisnawati; Suhartini Karim
KAIBON ABHINAYA : JURNAL PENGABDIAN MASYARAKAT Vol. 5 No. 2 (2023)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/ka.v5i2.5678

Abstract

Social Media Marketing Photo Techniques Training for SMEs in Desa Kerinjing Ogan Ilir is an activity to understand photography and photo editing techniques. Within this training, SMEs are given training to develop business potential through the ability to use simple photography and editing techniques to make photos more attractive. The purpose of this training is to increase the selling value of the product. The existence of training provided to SMEs, especially in Desa Kerinjing Ogan Ilir, gives participants the ability to advance to class in the midst of intense competition.
Co-Authors Aslamia Rosa Aslamia Rosa Cut Anggi Sari Hartati Hartati Iisnawati Iisnawati Iisnawati Suhartini Karim Zakaria Wahab