Dyah Lituhayu
Departemen Administrasi Publik Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro

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Journal : Journal of Public Policy and Management Review

MANAJEMEN PELAYANAN PUBLIK BERBASIS TEKNOLOGI MELALUI E-PBB DI KECAMATAN GUNUNGPATI KOTA SEMARANG Prajatama, Kevin Satria; Larasati, Endang; Lituhayu, Dyah
Journal of Public Policy and Management Review Vol 11, No 1: Januari
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i1.32920

Abstract

Public services in Indonesia continue to strive to realize the concept of good governance, one of which is by implementing the digitization of the PBB program in electronic form (e-PBB). The Gunungpati District Government of Semarang City is one of the government agencies that intensifies this program to make it easier for its people to pay PBB, given that Gunungpati District is the sub-district with the lowest PBB income in 2019 in Semarang City. The purpose of this research is to describe and analyze how the implementation of tax payments using e-PBB, and to find out strategies that make it easier for people to make tax payments via e-PBB in Gunungpati District, so that there is no tax arrears. The study used a qualitative descriptive approach with primary and secondary data types obtained by literature review, observation, and field studies. The object of the research consisted of 2 government sources and 1 community resource, with the research location being Gunungpati District, Semarang City. The analytical method used is descriptive analytical. The results showed that the implementation of e-PBB in Gunungpati District used a management pattern of Organizing, Actuating, and Controlling. In addition, Gunungpati District has implemented several programs to provide convenience to the community in paying PBB-P2 and to pursue the target for PBB-P2 payments. This effort has partially fulfilled the application of the New Public Service paradigm.
EVALUASI PROGRAM NASIONAL PEMBERDAYAAN MASYARAKAT (PNPM) MANDIRI DI KELURAHAN ROWOSARI, KECAMATAN TEMBALANG, KOTA SEMARANG Muliya Rahmayanti; Kismartini Kismartini; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (170.1 KB) | DOI: 10.14710/jppmr.v4i3.8766

Abstract

PNPM Mandiri is a national program run by all citizens to reduce poverty and expanding employment opportunities through efforts to improve community empowerment and independency in the purpose of enhancing the quality of life and the level of public welfare. The community itself is the main player. This evaluation is needed to see the results of this policy, as well as the supporting and inhibiting factors of the implementation by using William Dunn’s policy evaluation indicators and community empowerment according to mardikanto, it is the effectiveness of, sufficiency , the accuracy of , participatory , transparency and accountability . Evaluation of PNPM in Sub Rowosari that in the evaluation indicators, three of which are still considered not a maximum that is based on the effectiveness, adequacy and participatory.Meanwhile, the assessment of the evaluation indicators which is considered as good are in the accuracy, transparency and accountability. However, the obstacle of this program is the lack of participation and knowledge of the community to the PNPM Mandiri which make the unsatisfying outcomes of the program itself. Modernization and the existence of self-inteest are also the inhibiting factors of this program. The results of these studies indicate that the program has been successful in Sub Roworasi but not maximal. The recommendation for this program like socializing more evenly, programs do not always on physical development, attempt to follow the development, sanction for community groups who have certain interests, the need for monitoring and assisting in community groups routinely.
Studi Implementasi Undang-undang Nomor 23 Tahun 2006 tentang Administrasi Kependudukan dalam Pelaksanaan Program e-KTP di Kabupaten Pati Ilsta Masrukah; Ari Subowo; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 5, Nomor 1, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (293.226 KB) | DOI: 10.14710/jppmr.v5i1.10438

Abstract

The back ground of this electronic KTP program cause administrative management ofpopulatio is overlape and the high total population in Indonesia, many cases of double identity card so the government made on UU number 23 2006 about administration inhabitant to apply the parent population number for residents of Indonesia This research was conducted using descriptive qualitative research method. The location was focused in Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pati. The selection of informants using purposive sampling. Triangulation techniques used to test the quality of the obtained data. The implementation of this program observed through the implementation stages, goals accuracy, and program performance. Based on thesynthesis of Implementation Models of Mazmanian and Sabatier, as well Edward III the chosen decisive factors in the program implementation were a communication, resourses, dispotition,and bierocr structure.So far, the study implementation of enrollment electronic KTP program in Pati was not running well because there are still many shortcomings in the implementation stages, goals accuracy, and program performance. Determinantfactors in this program implementation can be motivating factor, but also has a potential to be a limiting factor. Recommendations are: (1) Need to increase the number of procurement of equipment in order to complete the recording (2) Enhance program enroolment mobile e-KTP in the villages in order to help complete the recording e- KTP (3) Provision of access to information and education program of electronic KTP card (4) Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pati shall supervise the implementation of the electronic KTP and equipment procurement program (5) the purpose of the e-ID card needs to be disseminated to the entire apparatus supporting this program.
IMPLEMENTASI PROGRAM PENCATATAN AKTA KEMATIAN DI DINAS KEPENDUDUKAN DAN CATATAN SIPIL Nindya Alvina K.; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 6, Nomer 3, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (234.364 KB) | DOI: 10.14710/jppmr.v6i3.16539

Abstract

Based on the Act No. 24 of 2013, Population Administration is a series of structuring and controlling activities in publishing Document and Population Data through Population Registration, Civil Registration, Population Administration Information Management and the empowerment of the result for public service and the development of other sectors.In this population administration, there are several population administration structuring programs. One of the programs is the death certificate. This study aimed to see the performance of death certificate registration program as well as explain how the regulation runs and the obstacle encountered in the implementation process of death certificate registration program in the Department of Population and Civil Registration Semarang.The analysis techniques used to obtain the data were interview, observation, and supporting documents. The theory used in this study was a theory from Merilee S. Grindle. The theory has two variables in carrying out the policy implementation, namely policy content and policy environment. Based on the two variables, it was taken three indicators which were used to assess the implementation of the program, namely the performance level,the change degree, as well as the compliance and responsiveness. Socialization The result of the study indicates that the performance level of death certificate registration program in Semarang is still low compared to the other programs, amounted to 20,60 %. Other obstacles found in the implementation were socialization effort which was not maximum, inadequate resources, a low level of compliance, as well as the miss communication from the implementers of the policy. Recommendations that can be given are improving the quality of resources, maximizing the efforts to improve performance, doing direct review, cooperating with relevant parties, and improving physical quality that is already available.
THE IMPLEMENTATION OF THE MAYOR DECREE OF SEMARANG NOMOR 511.3/1112/2016 CONCERNING DETERMINATION OF LAND OR LOCATION OF THE STREET VENDORS IN SEMARANG (CASE STUDY: AREA OF TLOGOSARI KULON AND MUKTIHARJO KIDUL VILLAGE) Gisza Andwiyanti; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (325.967 KB) | DOI: 10.14710/jppmr.v8i2.23697

Abstract

Street vendors are one of business activities that perform an important role in the economy sector. The number of street vendors is increasing each day and those street vendors occupy the land that is not owned by the government (illegal). Based on the existence of these problems, the government seeks to arrange and determine the location for street vendors. The Government issued Mayor Decree Number 511.3 / 1112/2016 concerning Determination of Land or Location of Street Vendors in Semarang. This study aims to determine the implementation of the Mayor Decree of Semarang Number 511.3 / 1112/2016 concerning Determination of Land Location of Street Vendors in Semarang, especially in the area of Tlogosari Kulon Village and Muktiharjo Kidul Village and the factors that can influence the implementation process. This research is a research that used the qualitative descriptive method. The implementation process is carried out based on the objectives of the implementation, the ability of the program to reduce the problems of the existence of street vendors, community participation, government data collection, and the implementation of relocation which includes supervision and development. The results of the study shows that the policy set by the government are considered not running well because of the lack of routine communication between the government and street vendors. The government has provided a place to sell at Suryokusumo Shelter, but it does not implement the policy because of some perceived by the street vendors themselves, to carry out this policy is needed cooperation, good communication between the government and street vendors, by socialization or formation of organizations to facilitate coordination through the management representatives.
ANALISIS PELAKSANAAN KEBIJAKAN KERJASAMA ANTAR DAERAH WILAYAH KEDUNGSEPUR BIDANG PARIWISATA Fakhri Rahmanditya Muriawan; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 6, Nomer 2, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (350.496 KB) | DOI: 10.14710/jppmr.v6i2.14851

Abstract

Tourism Sector is a sector that assessed the potential to be developed in an effort to increase revenue for the region through tourist attraction. Kedungsepur region has a percentage of the number of tourists both from domestic and international amounted to 19.31% in 2013 and 20.34% in 2014, but its range is not evenly distributed. So that the tourism sector included in the priority scale Inter-regional Cooperation Kedungsepur area approved by the respective Regional Head in 2011. Research method uses descriptively qualitative research design with observation, interview, and literary review as the data collecting technique. The information source are Culture Division Head of Culture and Tourism Department of Semarang, Chief of Local Government and International relation of Semarang Municipality, and Destinations Section Staf Culture and Tourism Department of Central Java Province. The research result that implementation of Inter-regional Cooperation in tourism Kedungsepur region not fully accomplished, proven by the implementation of Inter-regional Cooperationin tourism Kedungsepur have found problems at every stage. When on interpretations phase, there are some issues because each area is not tourism as a major sector for each region, as well as at the application phase there are problems regarding the implementation is not accordance with the planning. Recommendation can be done to improve implemention for Inter-regional Cooperation of Kedungsepur region in tourism is need to increase the commitment of each parties that involved in cooperation, unify the understanding of each region on cooperation in tourism, also need some in-depth review of strategy to promote single destination.
FORMULASI KEBIJAKAN PERLINDUNGAN ANAK DI KOTA SEMARANG Sewitra Bagaskara; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 6, Nomer 3, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (514.057 KB) | DOI: 10.14710/jppmr.v6i3.16624

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Child protection is one of the policies that are passed by government as an attempt to protect children from sets of problems. In the city of Semarang, most of the problems arise within children are psychological and physical violence. Over the year, the number of child violence cases that happen in Semarang keep on increasing and was the highest in Central Java. Children have important roles and positions for the future of the Semarang. Therefore, children have the rights to grow and develop optimally. Child protection policy in Semarang was passed in 2016 after facing many obstacles previously. This research will further elaborate the process of child protection formulation policy in Semarang.The results of this research show that the formulation of child protection policy Semarang had problems that were related to miss-coordination between legislative with executive, which resulted in the delay of the policy being finalized. The other factor that obstructed the policy making was the fact that people do not care about child protection in Semarang. Recommendations earned from this research are; to increase the coordination between legislative and executive so that there will not be mistakes in the distribution of tasks—so that maximum outcome can be reached, and to increase the work quality of Pusat Pelayanan Terpadu. It is also very important to build a good, solid teamwork between the government and citizens to decrease the child violence level in Semarang.
Hubungan Sumber Daya dan Komunikasi Terhadap Implementasi Program Keluarga Harapan di Kecamatan Watukumpul Kabupaten Pemalang Bulya Firjaun AF; Fathurrohman Fathurrohman; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (309.746 KB) | DOI: 10.14710/jppmr.v4i2.8297

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Each policy have purpose to solve existing problems that exist in society. The implementation of a policy, there are several factors as a determinant of the success of policy, one factor of them is available resources. The resources have an important role because a policy can’t be effective if the resources that they are not available. Another factor that may affect the implementation of a policy is communication. Good communication can support the successful implementation of policy. The purpose of this research is to know how great the correlation between resources and communication for Program Keluarga Harapan (PKH) implementation. The kind of this research was a quantitative and the respondents are associated to PKH implementation in Watukumpul sub-district. The method of collecting data in this research are questionnaires. Data analysis technique that used to answer the puspose of this research is multiple correlation coefficient. Based on the results of research, known that the available resources include in good categories. Correlation test showed that the resources have positive correlation with PKH implementation. The resources and communication together have significant correlation with PKH implementation.
EVALUASI PELAKSANAAN KEBIJAKAN BUS RAPID TRANSIT TRANS SEMARANG KORIDOR I JURUSAN MANGKANG - PENGGARON Albertus Yose Satria; Kismartini Kismartini; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 4, Nomor 4, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (233.169 KB) | DOI: 10.14710/jppmr.v4i4.9368

Abstract

Semarang City Government through Perda No. 8 of 2008 on the medium -term Development Plan (RPJMD ) Semarang for years 2010-2015 regulates the provision of Bus Rapid Transit Trans Semarang number 4 corridor . Bus Rapid Transit service availability Trans Semarang as the responsibility for the fulfillment of the infrastructure by the Government of Semarang in terms of mass transportation in the city of Semarang . Trans Semarang BRT corridor I Mangkang majors - Penggaron already underway in October 2010.Tujuan of BRT Trans Semarang itself which is to parse the numbers congestion and reduce the number of accidents in the city of Semarang . Evaluation is needed in this policy to determine the extent of implementation of the Bus Rapid Transit policy is to provide benefits for the citizens in the city of Semarang by using the criteria of evaluation criteria William M Dunn . Namely : effectiveness , efficiency , adequacy , grading , responsiveness , accuracy . Policy implementation Bus Rapid Transit corridor Trans Semarang I where in the evaluation criteria , 5 of them are still considered not good and the result is not in accordance with the original plan that is based on effectiveness , efficiency , adequacy , grading , responsiveness and accuracy of the activity . There are various obstacles in its implementation such as the quality and quantity of the main means BRT bus fleet itself , then the main means lack of care and support and also the lack of cooperation of compact between parties related too. Overall the number of assessments have not been good in the evaluation criteria , the implementation of the Trans Semarang BRT corridor which I have been running since October 2010 has yet to be declared successful . The recommendation for this program such as increasing the number of bus fleet to improve the quality and quantity of the implementation of the BRT itself , , BLU UPTD Terminal Mangkang and PT Trans Semarang.
Evaluasi Kebijakan Pemungutan Retribusi Parkir Berlangganan Kota Mojokerto Aditya Dwi Purnantoro; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (149.549 KB) | DOI: 10.14710/jppmr.v8i2.23716

Abstract

Subscription parking retribution are payments for parking fees that must be paid by the owner of a motorized vehicle registered at the SAMSAT Office in Mojokerto City for a period of 1 (one) year in which payment is made in conjunction with the tax payment of the vehicle concerned. The purpose of the subscription parking retribution policy is contained in the Mojokerto Mayor Regulation No. 7 of 2010 is to increase PAD from the regional retribution sector and to improve parking services to the public. However, in its implementation despite being able to increase PAD in Mojokerto City significantly the parking fee retribution policy has not been able to provide maximum parking services. The purpose of this study was to determine the process of implementing a subscription parking retribution policy and to find the factor of implementing a subscription parking retribution policy did not run optimally. This type of research is descriptive research using qualitative methods. The results showed that the input indicators, process indicators and supervisory indicators that were evaluated were factors for the implementation of the subscription parking retribution policy not running optimally. Among them are aspects of human resources, retribution collection methods, effectiveness and efficiency, supervisory resources, intensity of supervision, and aspects of the method of taking corrective actions. Recommendations that can be given are increasing the standard of recruitment of parking officers, giving freedom to the public to choose whether to use retribution or not, increasing the number of supervisory resources, increasing the intensity of supervision, and improving supervision methods by increasing coordination with parking officers in the field.