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All Journal Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Jurnal Impresi Indonesia International Journal of Economics and Management Research Mutiara: Multidiciplinary Scientifict Journal
Nofrisel Nofrisel
Institut Transportasi dan Logistik Trisakti
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Penggunaan DO Online pada Pengiriman Barang Impor di Perusahaan Pelayaran Latifah Dwi Handayani; Nofrisel Nofrisel; Endang Sugiharti
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 7, No 2 (2020): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v7i2.353

Abstract

The purpose of this study is to analyse the process and the influence of acceptance in delivery order and lead time delivery order before and after using online delivery order. The rapid development of information, technology, and communication changes human life activities that previously used a manual system to an online system that already applied in ports. It is due to the transparency needed to monitor container position and efficiency of port activities to give accelerate service that can give good impact on logistics cost, container acceptance, and delivery. One of the efforts in accelerating the service is applying electronic or online delivery order for imported goods. This research was conducted at Agility International by using qualitative and quantitative methods. The data was taken from ten shipment companies in a way judgmental sampling through observation, interview, discussion, and monthly report from KPI. The study used paired sample t test. The result shows that the average of lead time for receiving delivery orders before using online delivery order in 2017 was 1.9560 days and after using online delivery order is 0.9800 days.
Peran Lingkungan Persaingan di Perusahaan Freight Forwarder Arum Anggorowati; Sarinah Sihombing; Nofrisel Nofrisel
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 3 (2019): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v6i3.346

Abstract

The purpose of the paper is to find out the effect of the sea freight forwarding companies to the marketing performance by moderating the role of the competitive environment in the freight forwarder’s companies. The paper used survey method by giving questionnaire to 86 samples taken randomly. The analysis method used MRA (moderated regression analysis). The results of the paper show that there is positive and significant direct effect of the sea freight forwarding to the marketing performance by moderating the competitive environment however, there is also the negative effect
Ukuran Perusahaan dan Implikasinya Terhadap Risiko Bisnis Perusahaan Penyedia Jasa Logistik Budi Prasetiyo; Nofrisel Nofrisel; Edhie Budi Setiawan
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 7, No 1 (2020): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v7i1.343

Abstract

The purpose of this research is to determine the role of company size and growth to business risk of logistics companies registered in Indonesia Stock Exchange (IDX) period 2013 - 2017. The main problem of the study was the increasing business risk of logistics companies. This research used quantitative method, descriptive and inferential statistics with path analysis. There were 18 companies with five-year observation period taken with a purposive sampling technique that resulted to 90 samples. The result shows that the size of the company could not increase the risk of logistics companies’ business registered in IDX, however, the size could increase company’s growth. The size of the company has implication to the increased risk of logistics companies registered in the IDX.
Kualitas Pelanggan dan Nilai Pelanggan pada Perusahaan Freight Forwarding Davis Prakarsa Tanod; Nofrisel Nofrisel; Sulistyawati Toelle
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v6i1.283

Abstract

This study aims to see the effect of service quality and customer value on customer loyalty at PT DHL Jakarta 2017. This research is using quantitative approach with survey method. The population of this study is the customers of PT DHL head office, Jakarta. The sample used in this study amounted to 65 respondents. The data was analyzed using validity test, reliability test, normality test, linearity, coefficient of determination, T-test, and path analysis. Based on the results of statistical tests, it can be concluded that all of the independent variables studied namely service quality and customer value have a positive influence on customer loyalty, either partially or simultaneously. Therefore customer loyalty can be increased by improving the service quality and customer value. And from the research results can be concluded that the coefficient of path variable X and to Y is 0.876 which means the direct effect of service quality with customer value, the coefficient of the path variable Y to Z is 0.942 means direct influence customer value to customer loyalty, and coefficient path variable X to Z is 0.914 means the direct influence of service quality to customer loyalty.
Penunjukan Vendor Prioritas Dalam Penyediaan Karton Dangerous Goods Untuk Proses Re-Packing Adik Moechlis; Lira Agusinta; Nofrisel Nofrisel; Edi Abdurachman; Dian Artanti Arubusman
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 1 (2023): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i1.1090

Abstract

The objective of this research is to determine the priority suppliers in the repackaging division. The main problem is that there are no results of the assessment of the existing criteria, namely one criterion with other criteria is considered to be superior in selecting a vendor. This study uses the Analytical Hierarchy Process analysis tool. The results of this assessment are the supplier's performance to the company using the AHP method based on the right criteria, namely, Dynastyindo with very good results and World Expert with quite good results. The Dynastyndo vendor is classified as very good for March 2021, while the World Expert vendor can improve its performance further. The key findings are, the criteria that are considered most important at this time are price and both services. So that these two things can be focused which can then be seen in terms of which sub-criteria or indicators need to be repaired from vendors who have problems.Policy recommendations as a follow-up to research that still has limitations, it is necessary to carry out actual vendor assessments for all vendors that work with PT. DG Pack Wahana Multi Logsitk using actual data from the current month.
THE ROLE OF DIGITAL MARKETING IN BOOSTING MSME MARKETING PERFORMANCE Nofrisel Nofrisel; Edhie Budi Setiawan; Dian Artanti Arubusman; Theresye Yoanyta Octora; Amrulloh Ibnu Kholdun
International Journal of Economics and Management Research Vol. 2 No. 2 (2023): August : International Journal of Economics and Management Research
Publisher : Politeknik Pratama Porwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v2i2.92

Abstract

Finding out how digital marketing affects the marketing effectiveness of micro, small, and medium-sized firms (MSMEs) in East Java, Indonesia, is the aim of this study. Data from 351 SMEs were gathered using the structural equation model (SEM) to evaluate the research hypothesis. According to the study's results, digital marketing considerably improves MSMEs' marketing efficiency. It was also discovered that digital marketing acts as a link between the marketing performance and capabilities of MSMEs. For MSMEs in East Java and other parts of Indonesia, as well as for policymakers and academics interested in promoting the growth and development of the MSME sector, these findings have significant ramifications.
Pendekatan Lean Six Sigma Untuk Meminimasi Waste Pada Proses Produksi Sepatu Industri Manufaktur Alas Kaki Kelas Dunia Muhamad Fajar Nugraha; Nofrisel Nofrisel; Aswanti Setyawati
Mutiara: Multidiciplinary Scientifict Journal Vol. 1 No. 8 (2023): Multidiciplinary Scientifict Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/mutiara.v1i8.68

Abstract

PT Pratama Abadi Industri (JX) merupakan salah satu perusahaan manufaktur yang bergerak dalam bidang produksi sepatu. Salah satu produknya yaitu sepatu model “X”. Pada proses produksinya, masih sering dijumpai terjadinya waste. Untuk mengurangi waste yang teridentifikasi, digunakan pendekatan lean six sigma. Langkah yang dilakukan dalam penelitian ini berdasarkan siklus DMAIC yaitu terdiri dari define, measure, analyze, improve, dan control. Hasil penelitian menunjukkan waste yang teridentifikasi yaitu 4 jenis waste pada proses produksi sepatu model “X” yang terdiri dari waste defect, waiting, excess processing, dan excees transportation. Alat bantu yang digunakan yakni Value Stream Mapping (VSM) pada tahap define, DPMO pada tahap measure, Fishbone Diagram pada tahap analyze dan Failure Mode Effect Analyze (FMEA) pada tahap improve. Rekomendasi perbaikan diberikan terhadap waste dengan nilai Risk Priority Number (RPN) tertinggi sesuai pengolahan data pada Failure Mode Effect Analyze (FMEA). Rekomendasi perbaikan yang diberikan adalah membuat proyek setting management system, monitoring hasil pekerjaan operator menggunakan sistem barcode, dan melakukan relayout dan menerapkan kaizen 5S. Setelah diberikan rekomendasi perbaikan, langkah selanjutnya adalah memperkirakan penurunan nilai RPN pada FMEA berdasarkan rekomendasi yang diberikan.
The Influence of Product Price and Quality on Customer Repurchase Intentions Through Customer Satisfaction Mediation Aprillia Zimbalis; Nofrisel Nofrisel; Mustikasari Mustikasari
Jurnal Impresi Indonesia Vol. 3 No. 6 (2024)
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v3i6.4961

Abstract

This research was conducted with the aim of knowing the influence of prices and products on PT. XYZ Forwarding Indonesia on Repurchase Intention with customer satisfaction as an intervening variable. This affects business competition conditions in the Freight Forwarding industry. Currently, many Freight Forwarding companies have just been established and dare to provide the best offers to attract their customers. The type of research used is quantitative research using a questionnaire as a data collection instrument. The population in this study was PT service users. XYZ Forwarding Indonesia, the sample used was 154 people who had used the service at least twice. The sampling technique used is Probability Sampling. Data analysis technique through SEM-PLS measurements with the help of Smart PLS 4.0.5.9. Software. Based on the results of SEM analysis, the results show that price has a positive effect on customer satisfaction. On the other hand, price has a negative effect on repurchase intention. Then the product is stated to have a positive effect on customer satisfaction and the product also has a positive effect on repurchase interest. Customer satisfaction has a positive effect on repurchase interest. Furthermore, products do not have a direct influence on repurchase interest but are mediated through customer satisfaction. Price also does not have a direct influence on repurchase interest and is mediated through customer satisfaction. So from a Freight Forwarding perspective, companies must pay attention to price in each sale to be able to fulfill customers' desires and make repeat purchases.
Effectiveness of Logistics Information System Use and Logistics Information System Quality on User Performance through User Satisfaction Revina Revina; Nofrisel Nofrisel; Zaenal Abidin
Jurnal Impresi Indonesia Vol. 3 No. 6 (2024)
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v3i6.4962

Abstract

The effective use of information systems in logistics companies will assist company management in changing business growth strategies. Information system quality is a measurement that focuses on the output processed by the system. This study aims to determine the effectiveness of using the Logistics Information System and its impact on performance and user satisfaction. The research method uses a quantitative approach. The research was conducted at Puninar Logistics with a sample size of 100 employees. Data was collected through a questionnaire with a Likert scale model that had been tested. The data analysis method used is SmartPLS (Partial Least Square) 4.0. The effectiveness of the Logistics Information System cannot be separated from information systems and information technology. The presence of information technology systems has had a lot of influence on an individual/ organization, not only on individuals/ organizations, but this influence extends to business processes and organizational transactions. In addition, effectiveness is a very important concept in organizations because it is a measure of the success of the organization in achieving its goals. This means that it can be said that effectiveness is directly related to achieving goals and is the key to the success of an organization. Research on the effect of information system effectiveness on employee performance has been carried out in many previous studies, but there are inconsistencies in research results regarding this relationship. Research results such as in research show that the effectiveness of the use of information systems has a positive effect on employee performance.
Co-Authors Adik Moechlis Agusinta, Lira Amrulloh Ibnu Kholdun Aprillia Zimbalis Arum Anggorowati Aswanti Setyawati Budi Prasetiyo Davis Prakarsa Tanod Dian Artanti Arubusman Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Endang Sugiharti Latifah Dwi Handayani Muhamad Fajar Nugraha Mustika Sari Revina Revina Sarinah Sihombing Sulistyawati Toelle Theresye Yoanyta Octora Zaenal Abidin