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Journal : Jurnal Manajemen Transportasi

Kualitas Layanan, Kepercayaan Merek dan Kepuasan Penumpang Simon Gultom; Devi Marlita; Aditya Wardana
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 5, No 2 (2018): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v5i2.248

Abstract

The study aimed at analyzing the data and information about the effect of service quality and brand trust of Garuda Indonesia to the passengers’ satisfaction and retention. The method used was descriptive and associative. The path analysis was used to analyse the data. The primary data was taken from 245 passengers who have been flying with Garuda Indonesia at least 1 time. The survey was conducted in DKI Jakarta. The result shows that the quality of service and the trusted brand effect simultaneously and partially to the passengers’ satisfaction while those three factors effect simultaneously and partially to the passengers’ retention
Turnover Intention pada Perusahaan Logistik Simon Gultom; Euis Saribanon; Husni Hasan
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v6i1.304

Abstract

The aim of this research is to perceive transformational leadership influence, organization commitment and job insecurity into turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employees. Variable assesment using qustionnaire which distributed to 100 employees of PT. Birotika semesta (DHL Express) Jakarta. The analysis using statistical and result of the questionnaire statement are valid and reliable. Afterwards taking on BLUE tested, and multiple linear regression. Multiple linear regression results revealed that as a partial of each independent variable which transformational leadership, organization commitment, job insecurity are impact into turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employee. Transformational leadership, organization commitment and job insecurity are impact simultaneously to turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employee.
THE EFFECT OF RECRUITMENT AND EMPLOYEE SELECTION ON EMPLOYEE PLACEMENT AND ITS IMPACTS TOWARDS EMPLOYEE PERFORMANCE AT PT SRIWIJAYA AIR Sarinah Sarinah; Rahmat Simon Gultom; Asep Ali Thabah
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 3, No 1 (2016): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v3i1.145

Abstract

Sriwijaya Air realizes the importance of candidates selection of process, because this process will result in employees in accordance with the prescribed qualifying so as to achieve a performance from these new employees. The purpose of this study was to determine the effect of the implementation of the recruitment and placement of employees selection and its impact on the performance of employees of  PT Sriwijaya Air Jakarta. The analytical method used is the method of path analysis. The results showed that recruitment and selection variables  influence significantly on the placement of employees. Likewise, employee placement variable influence significantly on the performance of employees of PT Sriwijaya Air Jakarta. However, only recruitment variable that Significantly influence on employee performance. Recruitment is one - the only variable that has direct influence on employee performance. While selection and placement of employees variable do not affect the performance of employees.