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Journal : Moneter : Jurnal Akuntansi dan Keuangan

PENGUKURAN TINGKAT EFISIENSI BANK UMUM SYARIAH DI INDONESIA DAN DETERMINANNYA Bisri Bisri
MONETER - JURNAL AKUNTANSI DAN KEUANGAN Vol 3, No 2 (2016): Oktober 2016
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (204.984 KB) | DOI: 10.31294/moneter.v3i2.1190

Abstract

This study examines the efficiency of Islamic banking and the determinant of its efficiency.  This study using the DEA as a tool of bank efficiency analysis because of its the eminence to analyze the level of banking efficiency. Then proceed with an analysis fixed effects regression method (MET) to analyze the determinant factors of Islamic banking efficiency, that is capital structure, inflation and BI Rate. The results proved that based on the production approach, intermediation approach, and asset approaches the average level relative efficiency of Islamic Banking less than 100%. Then The panel data regression model proved that based on production approaches, capital structure variable effects Islamic Banks efficiency levels. Beside that the result also proved variable capital structure affect efficiency level of Islamic Banks by the intermediation approach. While the asset approach, proved variable capital structure, inflation and BI rate affect  level of efficiency Islamic Banks. Meanwhile, simultaneously capital structure, inflation and BI rate affect Islamic bank efficiency based on production, intermediation and asset approach.Keywords: Efficiency, DEA (Data Envelopment Analysis) and regression panel.
ANALISIS PENGARUH FAKTOR BAURAN PEMASARAN JASA TERHADAP KEPUASAN NASABAH (Studi Kasus BNI Syariah Kantor Cabang Cinere) Bisri Bisri; Herlin widasiwi setianingrum
MONETER - JURNAL AKUNTANSI DAN KEUANGAN Vol 5, No 1 (2018): April 2018
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.361 KB) | DOI: 10.31294/moneter.v5i1.3384

Abstract

This study aims to analyze the influence of marketing mix (Product, Price / Interest, Promotion, Place, Person / Officer bank, Physical Facility, and Service process) simultaneously and partially to customer satisfaction. Sampling method is using convenience sampling method. The data analyzing by multiple regression method. The results is the marketing mix influence simultaneously to customer satisfaction. Marketing mix partially effect on Customer satisfaction is only influenced by promotion variable and service process variable with t value 2,514> t table 1,984 and service process variable obtained t arithmetic 2,331> t table 1,984. Keywords: Marketing mix, costumer satisfaction and multiple regression Keywords: Marketing mix, multiple regression and customer satisfaction.