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All Journal Jurnal Teknik ITS AL-Hikmah: Jurnal Studi Agama-agama Jurnal Layanan Masyarakat (Journal of Public Service) Indian Journal of Forensic Medicine & Toxicology Tadris : Jurnal Penelitian dan Pemikiran Pendidikan Islam Al-Mansyur DUNIA KEPERAWATAN: JURNAL KEPERAWATAN DAN KESEHATAN E-JRM Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) WORLDVIEW ( Jurnal Ekonomi Bisnis dan Sosial Sains )
Syamsul Arifin
Institut Teknologi Sepuluh Nopember
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Neuroscience Nursing Public Health Social Sciences Other

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Journal : E-JRM

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PENGARUH KOMPETENSI, LINGKUNGAN KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN (Pada Koperasi Unit Desa Pakis, Kabupaten Malang) Syamsul Arifin; Hadi Sunaryo; M Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 7 No. 15 Agustus 2018
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACTION The study was conducted at KUD Pakis Malang, East Java. The purpose of this study was to examine and analyze the influence of competence, work environment and compensation for employee performance partially or simultaneously. The variables used are competence, work environment and compensation as independent variables, employee performance as the dependent variable. The samples used were 42 KUD Pakis Malang poor employees. Data collection method used is questionnaire (questionnaire). The analysis used includes instrument testing, classical assumption test, normality test, linear regression multiple regression and hypothesis testing using multiple linear regression analysis with the help of SPSS 16.0 for Windows software.The results showed that the competence had a significant effect on the performance of Pakis Malang KUD employees in East Java, the work environment had a significant effect on the performance of Pakistani KUD employees in East Java, the compensation had a significant effect on the performance of Pakistani KUD employees in East Java. So it can be concluded that competence, work environment and compensation partially or simultaneously have a significant effect on the performance of Pakistani KUD employees in East Java.Keywords: Competence, Work Environment, Compensation, and Employee Performance
Pengaruh Persepsi Harga, Customer Value Dan Service Quality Terhadap Kepuasan Pelanggan (Studi Pada Pelanggan Jasa Travel Pelangi Antar Nusa) Syamsul Arifin; M Hufron; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 01 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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    AbstractThe purpose of this study was to determine and analyze the effect of perceived price, customer value and service quality simultaneously on customer satisfaction between Pelangi Travel Between Nusa Malang. To find out and analyze the effect of price perception on customer satisfaction on Pelangi Antar Nusa Malang Travel. To find out and analyze the influence of customer value on customer satisfaction at Pelangi Travel between Nusa Nusa Malang. To find out and analyze the effect of service quality on customer satisfaction in Pelangi Travel between Nusa Nusa Malang.This type of research uses Explanatori Reaserch. This research was conducted at Pelangi Travel, which is located at Jalan Sawahan No. 03, Turen Regency, Malang Regency. The population in this study is Malang City Pelangi Travel Services customers obtained from one month and an average of 450 customers every month.The results of this study indicate that Price Perception, Customer Value, Service Quality simultaneously has a significant effect on customer satisfaction. Keywords : Perception Price, Customer Value And Service Quality
Co-Authors ABS, M Khoirul Aditya Gautama Aji Ainun Haqiqi Andi Rahmadiansah Ari Yunanto Arjan Arkasi Aulia Siti Aisjah Bayu Prima Juliansyah Putra Dimas Dzaky Rafii Muhammad Eko Suhartono Endang Pertiwiwati Era Purwanto Fauzie Rahman Hadi Sunaryo Irsyad Hilmi Isro’ Maulana Ibrohim Kurniawati Kurniawati M Hufron Mahmud Muhsinin Mr. Sukamto Muhammad Kahfi Anshari Norhalida Rahmi Nur Aini Anisa Prisma Megantoro Priyo Utomo Rizki Putra Prastio Saifuddin , Sigit Dani Perkasa