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All Journal Jurnal Manajemen dan Bisnis (Performa) STRATEGIC JURNAL ILMU MANAJEMEN DAN BISNIS Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Pariwisata Creative Research Journal Business Innovation and Entrepreneurship Journal Valid Jurnal Ilmiah Altasia : Jurnal Pariwisata Indonesia Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN) Jurnal Responsif : Riset Sains dan Informatika Jurnal USAHA Jurnal Kajian Pariwisata Jurnal Sains Manajemen Relevance: Journal of Management and Business
Ani Solihat
Universitas Adhirajasa Reswara Sanjaya
Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Physics Social Sciences Other

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Journal : Relevance: Journal of Management and Business

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The Role of Brand Trust in Achiving Competitive Advantage (Case Study: PT Pos Indonesia Bandung) Ani Solihat; Mimin Nurjanah; Rani Rahmayani; Andry Trijumansyah; Iis Iskandar
Relevance: Journal of Management and Business Vol. 3 No. 1 (2020)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (279.243 KB) | DOI: 10.22515/relevance.v3i1.2231

Abstract

The purpose of this study is to determine the role of brand trust in achieving the competitive advantage of PT Pos Indonesia Bandung freight forwarding services. The method in this study uses quantitative methods. This research uses the Stastical Pakage for the Social Sciences (SPSS) program which aims to measure the effect of brand trust on the competitive advantage of PT Pos Indonesia Bandung freight forwarding services. The sampling technique of this study used purposive sampling and the determination of samples was calculated using the Rao Purba formula with a total sample of 96 people. The respondents of this study were users of freight forwarding services, especially PT Pos Indonesia and other freight forwarding services (TIKI, JNE, J&T, etc.). The design of this study uses descriptive and verification to assess the picture and influence between variables. The results of this study indicate that brand trust has a positive and significant effect on the competitive advantage of PT Pos Indonesia Bandung freight forwarding services.
Co-Authors Adi Suparwo Alghani Maulana Andry Trijumansyah Andry Trijumansyah Andry Trijumansyah Andry Trijumansyah Andry Trijumansyah Djunarto Djunarto Djunarto Eli Susana Fitriyani Fitriyani Fransiska Kopong Hana Friska Tampubolon Heri Hamzah Iis Iskandar Iis Iskandar Iis Iskandar Iis Iskandar Iis Iskandar, Iis Kurnia Budhy Scorita Loda, Maria Yasinta Lukmanul Hakim Lukmanul Hakim Lukmanul Hakim Luthfi Maulana Ridwan Maria Yasinta Loda Martina Nur Syifa MAXSI ARY Mimin Nurjanah Nela Widyastuti Novi Septiani Limbong, Novi Septiani Ridwan Ridwan Rina Dwi Handayani Rina Dwi Handayani, Rina Dwi Riris Roisah, Riris Rizal Rachman, Rizal Saefi Komariyah Sri Dewi Setiawati Syifa, Martina Nur Toni Arifin Trijumansyah, Andry Tsya Erika Wildan Wiguna Yulia Putri