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PENGARUH CAMEL TERHADAP KINERJA KEUANGAN BPRS ASAD ALIF KENDAL Kharisma Nur Aini; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 5, No 3 (2016)
Publisher : Universitas Diponegoro

Bank’s condition is one of the factors that considered before investors invest their money. The profits decline of BPRS Asad Alif in the period 2015 cause decrease in performance. This research is aimed to identify the influence of CAMEL on BPRS Asad Alif Kendal’s financial performance. CAMEL ratio that used in this research is Capital Adequacy Ratio (CAR), Bad Debt Ratio (BDR), Biaya Operasional tehadap Pendapatan Operasional (BOPO), Cash Ratio (CR) and Loan to Deposit Ratio (LDR), meanwhile financial performance valued with Return On Assets (ROA) and Return On Equity (ROE). The analysis technique used in this research is CAMEL analysis, classic assumption test, multiple linear regression test, and hypothesis test using t test and F test. The result of t test is that CAR ,BDR, LDR and CR have no influence to ROA and ROE. BOPO have negative and significance influence to ROA and ROE. CAMEL have positive and significance influence to financial performance.

Pengaruh Orientasi Wirausaha dan Orientasi Pasar Keunggulan Bersaing Berkelanjutan pada UMKM Perdagangan Batik Pasar Klewer di Surakarta) Fitriyana Rahmawati Kusuma Putri; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018)
Publisher : Universitas Diponegoro

Klewer market was a center market for Indonesian batik from all over the city across of Indonesia and also became one of Surakarta city’s icon. Klewer market get the predicate for being the largest textile manufacturing in Southeast Asia. Traders have been trading at the klewer market since years when the ability business doers that determine their business continue to grow. Entrepreneurial orientation traits that can combine any combination to produce the value-added benefits that bigger than before. Cannot have developed in the absence of overfishing by customers and competitors where the orientation of market is something important in every business. These products have other excellence than other competitors products in the market. The purpose of this research to know the orientation of entrepreneurs and orientation on excellence compete sustainable markets ' trading small and medium businesses Klewer’s Market. Type of this research is explanatory research, were selected from as many as 97 respondents who 21 years old minimum and minimum 5 years of business. The sampling method of collecting samples using purposive technique. Data was gathered through the questionnaire. Method of analysis of the data used exclusively on the spss 16 for windows. Based on the results of the analysis calculation spss 16 for windows can be explained that the results of the test the influence of directly between the entrepreneurial orientation and orientation on excellence compete sustainable research on the model this really shows you the results of the impact that positive and significant. Of the suggestions proposed to covering the ability to see market opportunities, and being pioneer. This is proven by the results of the count of f 22,802 greater than f 3,093 table indicating that high low orientation entrepreneurs and orientation of the market will affect sustainable competitive advantage in Surakarta Klewer markets trading businesses. The probes also strengthened by correlation analysis are classified as moderate by 0,572 alpha value and the results of the determination that of the variable 32,7 % sustainable competitive advantage can be explained by the orientation of entrepreneurs and orientation 32,7 % market. An increase in market to seek information, the art and appetites customers and to provide information education about the unique products to customers.

PENGARUH KUALITAS PELAYANAN DAN CITRA PERUSAHAAN TERHADAP KEPUASAN KONSUMEN PADA BAGIAN GENERAL REPAIR PT. NASMOCO KALIGAWE M. Boing Norta Ellyandi; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018)
Publisher : Universitas Diponegoro

It has become a company goal to make consumers feel satisfied so they can win the competition. In order to fulfill customer satisfaction, the company must be able to improve the quality of service and build a good corporate image in the eyes of customers. This research was conducted because of the expected target in the general repair of PT. Nasmoco Kaligawe during the 2015 to 2017 period has not been achieved and has fluctuated, so it is necessary to know how the influence of service quality and company image on customer satisfaction. This study aims to determine the effect of service quality and corporate image on customer satisfaction using the services of General Repair PT. Nasmoco Kaligawe. This research method is explanatory with data collection techniques through questionnaires and interviews. The population in this study is all consumers who use services in the general repair section of PT. Nasmoco Kaligawe when the research was conducted. The sample taken as many as 100 respondents with the sampling technique used was purposive sampling. Analysis of the data used in this study using the SPSS 18.0 program, where previously tested the validity, reliability, correlation coefficient, coefficient of determination, simple and multiple regression analysis, and significance test (t test and F test) first. The results of this study indicate that the quality of service and corporate image partially and simultaneously affect consumer satisfaction using the services of General Repair PT. Nasmoco Kaligawe. The results of this study indicate that the strength of the relationship between service quality and company image to customer satisfaction is strong (r value 0.628). Both independent variables proved to have a positive and significant influence on customer satisfaction. Evidenced by the results of the calculation of the positive regression coefficient of 0.106 for service quality and 0.451 for corporate image. The calculated F value is 31.605 which is greater than F table (3.0892). Based on the results of the study, researchers suggested that PT. Nasmoco Kaligawe can improve the quality of services provided, especially regarding the length of time to work on repairing or servicing cars and queuing for service advisors. As for the company's image, PT. Nasmoco Kaligawe needs to increase awareness with the surrounding environment by realizing corporate social responsibility.

PENGARUH SELF-EFFICACY DAN LOCUS OF CONTROL TERHADAP KINERJA KARYAWAN DIVISI REDAKSI PT. SEMARANG INTERMEDIA PERS Martha Oktavia; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 6, No 1 (2017)
Publisher : Universitas Diponegoro

The face of the current era of globalization, the company encouraged theorganization to achieve effective and efficient company. This is necessary so that the company cansurvive in the era of globalization. The role of human resources having a dominant in the activities ofthe company, PT. Semarang Intermedia Pers is a printing press company, based on the existence ofan individual problem, there is an observation that the employees especially in the editorial division. Itcan be a good or bad impact on the employees, and a company's success with employee performancecan be viewed from the decisive goal of the company, for that employees not only have adequatecompetence but also behavior-behavior that shows the great contributions and individualcharacteristics including is self-efficacy and locus of control. The research results show that thevariable self-efficacy and locus is of control in partial have had a positive impact and significantimpact on of employee performance.. Companies are advised to keep improving the performance ofemployees by conducting training for employees to develop their personality with attention to factorsof self-efficacy and locus of control, thereby reducing the problems experienced by the individualemployee and the employee's performance will also be improved.

The Influence of Store Atmosphere, Location and Price on Repurchase Intention (Case Study on the Costumer of Carrefour DP Mall Semarang) Sarahnadia Sarahnadia; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 6, No 4 (2017)
Publisher : Universitas Diponegoro

The number of retail markets in Semarang which getting larger lead into business completion among them. It made the costumer has many choices to change their preference in choosing the retail markets. Carrefour is one of modern retail markets in Semarang which categorize as hypermarket. Because of many business competitors which had more decent atmosphere, more strategic area, and cheaper price the amount sales in Carrefour was decrease in line with the rate of costumer debit in 2014-2016.The objective of this study was to discove the influence of store atmosphere, location and price on the repurchase intention of the costumer Carrefour DP Mall Semarang. This study is an explanatory research. The method of data collection used in this study was accidental sampling. There are 100 respondents as the sample of this research. The data was analyzed through validity test, reliability test, crosstab, correlation coefficient, determination coefficient, simple linier regrestion, double linier regrestion, t test, F test by using IBM SPSS version 16.0.Based on the analyzed result, it can be concluded that there was a significant positive influence among store atmosphere, location and price on costumer repurchase intention partially and simultaneously. The suggestion which could be give to the Carrefour DP Mall Semarang is to redesign the display and the decoration inside the shop to be more attractive and considering the Price of some ítems which might be higher tan the competitor.

PENGARUH E-SERVICE QUALITY TERHADAP KEPUTUSAN PEMBELIAN MELALUI E-TRUST SEBAGAI VARIABEL MEDIASI (Studi pada Pengguna Situs BukaLapak di Kota Semarang ) Dina Setyowati; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

The rapid development of technology makes business competition in the e-commerce increasingly stringent. Consumer purchasing decision making is influenced by several factors, one of which is psychological factors (service quality and trust). BukaLapak is one of the Indonesian companies engaged in e-commerce. The problem with this research is the large number of newcomers that causes consumers to compare e-service quality and e-trust in BukaLapak with other e-commerce. This study aims to study the effect of service quality on purchasing decisions through trust in sites in Semarang. This type of research used is descriptive method with quantitative research. The population of this research is Semarang City residents who use BukaLapak site, taken as a sample of 100 people. The technique of collecting data using online and offline questionnaires, documents, and literature studies. The sampling technique used in this study was purposive sampling. The analysis technique used is conversion analysis, simple regression analysis, multiple regression analysis, coefficient of determination test, t test, f test, normality test, and sobel test with the help of the IBM SPSS program (Product Solutions and Statistical Services) version 21.0. Based on the results of the analysis can conclude a positive and significant effect between e-service quality and trust in purchasing decisions, as well as trust variables can mediate between service quality variables on purchase outcomes. While the suggestion for BukaLapak is the repair feature that will be used on the site, and site enhancements to improve BukaLapak site access.

PENGARUH HARGA, PRODUK, DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN DI PEACOCKOFFIE, SEMARANG Anggun Setya Ningrum; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

The rapid growth of coffee shops in a few years has made competition even tighter. Consumer behavior in decision making is influenced by several factors including price, product, and location. Peacockoffie is one of the well-known coffee shops in the city of Semarang. The problem in this research is what caused the increase and decrease in Peacockoffie's annual sales turnover in the period 2013 to 2017 amid the mushrooming of coffee shops in Semarang City. The results of the study show that the price, product, and location variables have a positive and significant influence on purchasing decisions. Of the three variables analyzed, product variable coefficients are greater than price variables and location variables. From the three variables also obtained results that the price variable has a greater influence on the purchasing decisions of Peacockoffie Semarang, which is equal to 0.955, while the location variable is 0.776 and the product variable is 0.687. The results of this study indicate that although price variables are relatively cheap, product variables are considered satisfactory, and location variables are quite strategic, but there are other factors that influence consumer purchasing decisions in Peacockoffie Semarang, ie consumers do not make Peacockoffie a top priority compared to other existing coffee shops in the city of Semarang. The researcher suggested that Peacockoffie improve the quality of the products offered, such as adding more innovations in the products offered and in the presentation of products to be a product advantage compared to other coffee shops. As well as enhancing branding, Peacockoffie is a comfortable and good place to enjoy coffee.

Pengaruh Kualitas Pelayanan Dan Tarif Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Intervening Pada Pengguna Jasa DHL Global Forwarding (Studi pada pengguna jasa DHL Di Kota Semarang) Robiul Hasanah; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 6, No 1 (2017)
Publisher : Universitas Diponegoro

In the development of the world business now cargo transport services develops very rapidly including traffic export goods imports. DHL Global Forwarding is a company which moves in the fields of services import export , who over a period of years 2011-2014 always ranked to 4 top brand index of shipping services in indonesia; percentage tending to increased but could not surpass delivery company services which other. During that period the amount of service users PT.DHL Global Forwarding the branch of semarang continues to decrease. The condition is demanding the company back to evaluate the quality of service and the fare given the satisfaction of users for the sake of .The purpose of this research is knowing the influence of the quality of the waiters and tariff users against satisfaction in DHL Global Forwarding semarang city. Type of research that is used is explanatory research, with a sample of 100 respondents who uses services DHL Global Forwarding in semarang cityData collection method is documentation and the questionnaire, the method of analysis namely the instrument ( the validity and reliability test), analysis table cross, regression test , the determination , uji-t , uji-f and analysis the using spss 16 for windows.The result showed that any impact positively and significant quality of services and rates of customer loyalty indirectly through the customer satisfaction as variable intervening, because direct effect < indirect effect.So, the conclusion increased customer loyalty could be achieved through improving the quality of service, giving the fare cheap and satisfaction high service.Recommendations to research it is the first, develop a communication with our customers especially delay to inform dispatches on the objective of control of the company; second, always motivate employees to improve their services.

ANALISIS EKO-EFISIENSI PADA UKM TEPUNG TAPIOKA (Studi Kasus Pada UD Sinar Cerah Kecamatan Margoyoso Kabupaten Pati) Devi Widyana Wulan; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Eco-efficiency is a concept/strategy the delivery of competitive price of goods and services that satisfy human needs and bring the quality of life, while progressively reducing ecological impacts and resource intensity throughout the life-cycle, to a level at least in line with the earth’s estimated carrying capacity. Eco-efficiency actions include reduction of the material intensity of goods and services, reduction of the energy intensity of goods and services, reduction of toxic dispersion, enhancement of materials recyclability, maximum sustainable, use of renewable resources, extension of product durability, and maximum service intensity of products. The problem that occurs at Tapioca Flour SMEs UD Sinar Cerah is a huge NPO cost which is 78.5% of the total production cost. This study aims to determine the application of eco-efficiency in the Tapioca Flour SMEs UD Sinar Cerah, Margoyoso District, Pati Regency. This research uses a descriptive-analytical method with a qualitative approach. Data collection techniques used include observation, oral interviews ,and literature study. Observations were made on the use of raw materials, water, and energy used in production. The analysis showed that in one year UD Sinar Cerah produced 3,354,780 kg of tapioca flour. The accumulated annual cost of NPO UD Sinar Cerah is Rp. 17,282,564,465.00. UD Sinar Cerah has the opportunity to implement eco-efficiency measures in the process of cutting poles, settling, and encircling to save NPO costs as much as 164,037,436.00 per year. The suggestion given to Tapioca Flour SMEs UD Sinar Cerah is to increase the accuracy and caution in the use of raw materials, energy, and water that has not been measured.

PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP MINAT BELI ULANG BANDENG JUWANA VACCUM MELALUI KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING (STUDI KASUS PADA PELANGGAN PT. BANDENG JUWANA ELRINA SEMARANG) Mahyarani Tiara Ghassani; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 6, No 4 (2017)
Publisher : Universitas Diponegoro

Culinary business is one of businesses that keep growing in Semarang. With the large amount of natural resources, that is ikan bandeng (milkfish), causing culinary business named bandeng duri lunak (milkfish with soft bone) more popular. PT. Bandeng Juwana Elrina is one of food business that made ikan bandeng as their basic material to create a special food from Semarang. From the sales data of Bandeng Juwana Vaccum (kg) in year 2014 to 2016, it happened to fluctuated, or the sale is not steady from time to time.The purpose of this research is to find out about the influences of the quality and the price of the product to the willingness of people to buy the product repeatedly through the satisfaction of the buyers of PT. Bandeng Juwana Elrina in Semarang. The type of research that used for this research is explanatory research, and there are 100 samples. Sampling technique that used for this research is purposive sampling and accidental sampling. The techniques of the data collection are the study of library, questionnaire, and interview. The techniques of the data analysis are through cross-tabulation test, correlation test, determination test, simple linear regression test, t test, F test, and sobel test by A.F. Hayes with the help of IBM SPSS (Statistical Product and Service Solutions) program version 22.0.The results of this research showed that there is a positive influence between the quality and price of the product on customer satisfaction partially and simultaneously. The results also indicate that there is a positive influence between product quality and price on repurchase intention partially and simultaneous. Based on the results of the analysis of sobel test, it is known that the variable of customer satisfaction is the partial mediation variable that is able to mediate the effect of product quality on repurchase intention with Z value equal to 3,2611 bigger than t table (1,9845) and p value equal to 0,0011 bigger from 0.05. Meanwhile, the variable of consumer satisfaction is the full mediation variable that is able to mediate the influence of price on repurchase intention with the value of Z equal to 2,7835 bigger than t table (1,9845) and the value of p equal to 0.0054 is greater than 0.05. The advice given is to maintain the good quality of the product and observe the prices that are considered more expensive compared to other brands in order to boost up the repurchase intention.

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