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Journal : JURNAL ADMINISTRASI PUBLIK

PENGARUH SUMBERDAYA MANUSIA, KINERJA DAN BUDAYA KERJA TERHADAP PELAYANAN PUBLIK DI KANTOR DINAS ENERGI DAN SUMBERDAYA MINERAL DAERAH PROVINSI SULAWESI UTARA LUKAS, YOAS ELLYASAF; KEKENUSA, JHON; PIOH, NOVIE
JURNAL ADMINISTRASI PUBLIK Vol 5, No 79 (2019)
Publisher : Sam Ratulangi University

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Abstract

As the executor of development and state administrators, the government in this case employees (ASN andTHL) is obliged to protect (to protect the people), serve (to serve the people), and regulate (to regulate thepeople) all of which are "service delivery or public service ", in the context of fulfilling public interests(public interest) and addressing public affairs. The government needs to understand with certainty what itsthe role is in public service, how to realize service quality (Servqual) that satisfies the people as recipients ofservices, and how attitudes should behave as the government (Surjadi, 2009).According to Sinambela (2010), every human being needs service, even in the extreme it can be said thatservice cannot be separated from human life. Therefore, the services / public services provided to the publicrequire certain qualities. The service provided by the management through its apparatus, even though it isnot aimed at seeking profit, must still prioritize the quality of service in accordance with the demands,expectations, and needs of the people served. In an increasingly critical community condition, publicbureaucracy is demanded to be able to change its position and role (revitalization) in providing publicservices. From those who like to rule and rule to being like serving. From those who like to use the powerapproach, it turns to be helpful to be flexible, collaborative, and dialogic. From slogan ways to pragmatic realistic ways of working.Keyword: Human Resources, Performance, Work Culture, Public Services
IMPLEMENTASI KEBIJAKAN DANA DESA TAHUN 2018 DI KECAMATAN LIRUNG KABUPATEN KEPULAUAN TALAUD PIOH, NOVIE; WAWORUNDENG, WELLY; LUMI, HENDRA
JURNAL ADMINISTRASI PUBLIK Vol 6, No 93 (2020)
Publisher : Sam Ratulangi University

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Abstract

The policy of the village fund is beneficial to the community, because the village is the frontlineand is in contact as well as interact directly with the residents of the village. This became the basis of thecurrent government in order to build Indonesia starts from the village, and supported by theadministration of village funds in order to improve the welfare of the community, create jobs, and reducepoverty in this study the problem of human resources, the attitude of the committe, aspects of the policyinterests of the government district dominates the program implementation of village.In this study, using qualitative research methods to know about the implementation of the policyof the village fund in the district Lirung. From the results of the study showed that the interests of thepolicy of the district government that affect the implementation of the policy of the village fund, so that theaspirations of the community are not fully accommodated.Keywords : Implementation, Policy, the Village Fund.