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Journal : ARBITRASE: JOURNAL OF ECONOMICS AND ACCOUNTING

Peranan Laboratorium Terpadu Dalam Melahirkan Wirausaha Muda Melalui Program Pekan Kewirausahaa Mail Hilian Batin; Iceu Sri Gustiana; Zulfikri
ARBITRASE: Journal of Economics and Accounting Vol. 3 No. 2 (2022): November 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/arbitrase.v3i2.497

Abstract

Role is an action performed by a person in an event. In this study, the role aimed at the Integrated Laboratory in carrying out the entrepreneurship week program. The presence of laboratories in universities is important as a place for students to experiment in the teaching and learning system. Material about Entrepreneurship is always taught to students, but only fixated on assignments but not yet of economic value. There is an entrepreneurship week program as a forum for students to be creative in selling their products to a wide audience and always evaluated by the laboratory if there are obstacles in the field. This type of research is field research with a qualitative approach. Primary and Secondary data are also needed as a complement to the perfection of the research. The results showed that integrated laboratories play a role in producing young entrepreneurs through the entrepreneurship week program, although there are still some obstacles that occur, but will always improve for future improvement.
Pengaruh Layanan Digital Mobile Banking dan Kepuasan Nasabah terhadap Loyalitas Nasabah Bank Syariah Indonesia Dika Setiagraha; Ilham Prawidi Sakti; Mail Hilian Batin
ARBITRASE: Journal of Economics and Accounting Vol. 4 No. 1 (2023): Juli 2023
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/arbitrase.v4i1.1029

Abstract

This study aims to determine digital services in the form of mobile banking services and customer satisfaction and how they impact loyalty for Bank Syariah Indonesia (BSI) customers. The method used uses Partial Least Square (PLS) as a data analysis method in order to find out how far the role of digital mobile banking services can affect customer loyalty. The research sample was obtained from 100 customers of Bank Syariah Indonesia in Palembang city. The results of this study indicate that the mobile banking service variable (X1) has no effect on customer loyalty (Y). On the other hand, in terms of customer satisfaction (X2), its role influences customer loyalty (Y). The customer loyalty variable is 0.693 or 69% which is interpreted to mean that the magnitude of the factors influencing customer loyalty of Bank Syariah Indonesia Palembang can be explained through digital mobile banking services and customer satisfaction. Meanwhile, the remaining 31% can be explained by other factors.