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All Journal Ilmu Administrasi Publik Jurnal Penelitian Pendidikan IPA (JPPIPA) YUME : Journal of Management JURNAL ILMIAH KESEHATAN SANDI HUSADA Jurnal Berita Kesehatan SABAJAYA Jurnal Pengabdian Kepada Masyarakat Sahabat Sosial: Jurnal Pengabdian Masyarakat International Journal of Health Sciences
Abubakar Betan
STIKES Gunung Sari
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Description of JKN Patient Satisfaction with the Quality of Dental Health Services in Hospitals Abubakar Betan; Musiana Musiana; Sinta Wisma Sari; Efendi Efendi; Badaruddin Badaruddin; M. Khalid Fredy Saputra; Andi Arfah
International Journal of Health Sciences Vol. 1 No. 1 (2023): International Journal of Health Sciences
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (75.822 KB) | DOI: 10.59585/ijhs.v1i1.48

Abstract

The National Health Insurance (JKN) with a pre-payment financing system, which uses a capitation system for primary health services including dental and oral health services. The implementation of JKN also requires increased access and quality of health services, both at the First Level Health Facility and Advanced Health Facilities. The implementation of JKN requires support from promotive and preventive public health efforts so that the community remains healthy and does not get sick easily, and is useful in helping to control the burden of the necessary state budget. First-level health facilities that play a role in providing promotive and preventive health services are important, one of which is the Community Health Center or Puskesmas. The purpose of this study was to determine the description of JKN patient satisfaction with the quality of dental health services. The type of research used is a literature study with the method of collecting library data, reading and recording, and processing materials. The data used comes from textbooks, journals, scientific articles, literature reviews which contain an overview of JKN Patient Satisfaction with the Quality of Dental Health Services at the Hospital. National Health Insurance patient satisfaction in receiving this service is divided based on 5 SERVQUAL dimensions, namely tangibility, reliability, assurance, responsiveness and four. The quality of health services is health services that can satisfy every user of health services in accordance with the average satisfaction level of the population and its implementation in accordance with professional standards and ethical codes. Conclusion: The level of patient satisfaction with health services based on reliability (Reliability), responsiveness (Responsivines), Assurance (Assurance), direct evidence (Tangiable), human relations (Empaty) is a very satisfied category.
Analysis of the Physical and Mental Workload of Nurses with the Implementation of Patient Safety During the Covid-19 Pandemic Abubakar Betan; Zaenal; Hamzah; Abdullah; Hilmiah
Jurnal Penelitian Pendidikan IPA Vol 9 No 7 (2023): July
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v9i7.3655

Abstract

The workload of nurses in hospitals encompasses both physical and mental aspects. Physical tasks include tasks such as lifting patients, administering infusions, monitoring vital signs, and administering oxygen, among others. Meanwhile, mental workload involves dealing with job complexity, providing mental and emotional support to patients and their families, especially those undergoing operations or in critical condition, employing specialized skills in patient care, and establishing effective communication with patients and their families. This study aims to examine the physical and mental workload of nurses in relation to the implementation of patient safety during the COVID-19 pandemic at Labuan Baji Hospital in Makassar. The research design employed a quantitative approach with a cross-sectional design, and the study sample consisted of 36 respondents. The objective of this study is to explore the relationship between the independent variables (mental workload and physical workload) and the dependent variable (implementation of patient safety). The study findings reveal a p-value of 0.409 for the relationship between physical workload and the implementation of patient safety, and a p-value of 0.069 for the relationship between mental workload and the implementation of patient safety. In conclusion, this study does not find a significant relationship between physical workload and the application of patient safety in the inpatient ward of Labuan Baji General Hospital in Makassar. Additionally, no significant relationship is observed between mental workload and the implementation of patient safety in the same setting. The results of this study contribute to enhancing understanding of patient safety within hospitals and its association with the workload of nurses.
The Implementation of K3 Culture Towards Employee Productivity Risa Bernadip Umar; Muhammad Tahir G; Siti Nuryani; Abu Bakar Betan; Indri Erwhani; Hartono Hartono
International Journal of Health Sciences Vol. 1 No. 4 (2023): International Journal of Health Sciences
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/ijhs.v1i4.166

Abstract

The implementation of an K3 culture really depends on the employee's level of knowledge, workload and work environment. Workers know about the risks that may occur, but because there is no sanction from the company, workers do not comply with the use of Personal Protective Equipment (PPE) in implementing K3. The aim of this research is to determine the implementation of K3 in the form of employee personal protective equipment in terms of the knowledge, workload and work environment factors of employees at PT. Bahana Prima Nusantara. This research uses a qualitative method that digs deeper into the extent of the implementation of personal protective equipment in the K3 culture on employee productivity, where the number of informants is 5 people. As for the data collection method, it consists of primary data obtained from interviews, while secondary data is obtained from other supporting data. The conclusion from the research results is that workers' lack of knowledge has an impact on employee work productivity, excessive workload can affect employee productivity, and a comfortable and enjoyable work environment will form a productive work culture.
Sosialisasi Pelaksanaan Pengelolaan Obat Di Puskesmas Mamajang Lusyana Aripa; Abu Bakar Betan; Zaenal Zaenal; Sri Wahyuni; Yuri Pratiwi Utami; Imrawati Imrawati
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 1 No. 4 (2023): Sahabat Sosial: Jurnal Pengabdian Masyarakat (September)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v1i4.171

Abstract

Drug management is a pharmaceutical service activity that starts from planning, procurement, distribution, use and disposal of drugs. The aim is to ensure the continuity and availability of efficient, effective and rational medicines, increase the competency of pharmaceutical staff, create a management information system and implement service quality control and implementation relationships in drug management at the Mamajang Community Health Center, Mamajang District, Makassar City. Collection was carried out through in-depth interview techniques and direct observation. The results of drug planning at the Mamajang Community Health Center are in accordance with the drug management guidelines which are seen based on needs at the Community Health Center. Requests for drugs are in accordance with the procedures for procuring/requesting drugs from the Health Service via LPLPO to the District Pharmacy Warehouse (GFK). The distribution of medicines at the Mamajang Community Health Center is not in accordance with the drug management guidelines from GFK and is not in accordance with the needs at the Community Health Center, due to the lack of budget from the APBD which is channeled through the City Health Service. The conclusion is that the planning and use of drugs is in accordance with procedures, while the distribution of drugs is not in accordance with drug management guidelines because the APBD budget is not channeled through the Health Service. So it is hoped that when distributing medicines from the Makassar City Health Service or (GFK) they should pay attention to the procurement/request for medicines based on the LPLPO. The high population ratio in Pamenang, Tanjung, and Gangga Districts compared to existing health facilities and personnel is a very principal problem related to health education for the community, including information about health. One of them is about the correct procedures for obtaining, using, storing and managing medicines which includes how to use special medicines. The aim of this socialization is to educate human resources at the Mamajang Community Health Center. Socialization of this program is carried out through the delivery of material, discussions, questions and answers, demonstrations by pharmacists. The participants happened to be human resources at the Community Health Center who were very enthusiastic about this program because of the participants' activeness in asking and answering questions about drug management.
Co-Authors Abdullah admin LP2M Ady Purwoto Andi Arfah badaruddin badaruddin Badaruddin Badaruddin Badaruddin Badaruddin Edwar Gland Tetelepta Efendi Efendi Fatmawati Fatmawati Hamzah Hamzah Tasa Hartono Hartono Hasmin Tamsah Hilmiah Imrawati Imrawati Indri Erwhani Inti Sriani Jasiyah, Rabiyatul Lorensius Lonik Lusyana Aripa Lutfi Alhazami M. Khalid Fredy Saputra Muhammad Tahir G Musiana Musiana Nurnainah Nurnainah Rahmat Pannyiwi Reni Purbanova Risa Bernadip Umar Rusli Rusli Sinta Wisma Sari Siti Nuryani Siti Rukayah Sri Wahyuni Sulistyani Prabu Aji Syaiful Bachri Utami, Yuri Pratiwi Zaenal Zaenal Zaenal