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INDONESIA
Performance
Published by Universitas Jenderal Soedirman
ISSN : -     EISSN : 26158094     DOI : -
Core Subject : Education,
Education
Performance is our bianually peer-reviewed journal, designed to accommodate research articles in the domain of management science. This journal has been published by Faculty of Economics and Business, Universitas Jenderal Soedirman since 2003. We invite articles in all functional area of management, which mainly about (but not limited to) Human Resource, Marketing, Financial, Operational and Strategic Management.
Arjuna Subject : -
Articles 4 Documents
 1 
Search results for , issue "Vol 29 No 01 (2022): Performance" : 4 Documents clear
Does Islamic More Efficient Than Conventional Life Insurance Performance During 2014-2021? Herry Subagyo
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.5554

Abstract

The research aims to analyze and comparisons of the efficiency of islamic and conventional life insurance in Indonesia. The research method uses a quantitative Data Envelopment Analysis (DEA) non-parametric approach to an assumption of Constant Return to Scale (CRS) and Variable Return to Scale (VRS) with input-output orientation. The sample used is three islamic life insurance and three conventional life insurance, which the sample criteria specified during 2014-2021. The input variables used are commissive costs, operating costs, and total equity, while the output variables are premium and investment income. The research results show that the economic efficiency value of Conventional Life Insurance is 64.82 percent, the technical efficiency is 72.22 percent, and the efficiency scale is 81.4 percent. While in Islamic Life Insurance, the economic efficiency value is 17.26 percent, the technical efficiency was 53.71 percent, and the efficiency scale was 47.41 percent. The different factors of efficiency level between conventional life insurance companies and islamic life insurance companies are the consumer's ease of use of the insurance products supported by optimal input to output management. The results of this research must be the main topic by islamic life insurance companies in planning the economic efficiency values and the company's technical operations in the future.
Apakah Penciptaan Nilai pada Produk Penting? (Melalui Pendekatan Teori SDL) Larisa Pradisti; Lusi Suwandari
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.5378

Abstract

Salah satu premis dasar dalam Service Dominant Logic (SDL) menjelaskan bahwa nilai dapat ditentukan secara unik dan fenomenologis yang ditentukan oleh penerima manfaat. Maka perusahaan dapat memanfatkan kondisi tersebut untuk meningkatkan kinerja perusahaan. Strategi yang dapat digunakan oleh perusahaan adalah dengan mengkasentuasikan pada nilai yang spesifik. Melalui penekanan nilai pada Inovasi produk baru, perusahaan dapat meningkatkan kinerja produknya yang pada akhirnya kinerja perusahaan yang diharapkan akan tercapai. Pengaksentuasian nilai pada produk baru merupakan strategi inovasi yang dapat dilakukan oleh perusahaan. Dalam syariah islam, bermuamalah / berbisnis haruslah sesuai dengan syariah. Proses pengembangan shariah value accentuation melibatkan kegiatan value creation yang berdampak postif terhadap kegiatan pemasaran. Penekanan pada penciptaan nilai – nilai tersebut sangat dibutuhkan dalam inovasi produk baru bagi UKM. Konten penelitian ini adalah pada UKM Makanan di Kabupaten Banyumas. Hasil penelitian menyebutkan bahwa Aksentuasi Nilai Syariah pada inovasi produk UKM itu penting, karena pada industry kecil menengah ternyata inovasi saja tidak cukup, tetapi harus ada “adding value” didalamnya. Dengan adanya penekanan nilai syariah pada produk – produk UKM, maka dapat diperoleh kinerja produk yang diharapkan oleh UKM.
Pengaruh Retail Intelligence dan Innovation Melibatkan Customer Preference melalui Customer Experience Selamat Zebua; Mulyati Mulyati; Rasyid Tarmizi
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.4985

Abstract

Teknologi kini melahirkan kecerdasan-kecerdasan buatan yang baru telah membawa transformasi bisnis ritel terhadap preferensi konsumen menjadi lebih mudah dalam menentukan pilihan untuk mengkonsumsi barang dan jasa. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh retail intelligence dan retail innovation terhadap customer preference dengan variabel antara customer experience. Metode penelitian menggunakan teknik purposive sampling dengan model structural equation modeling (SEM). Teknik pengambilan sampel secara probability sampling dengan simple random sampling, dengan metode survei menggunakan google forms kepada sejumlah 100 orang responden di kota Tangerang. Berdasarkan hasil uji t-value pada model struktural terhadap kelima hipotesis yang diuji menunjukkan bahwa hanya satu hipotesis yang diterima atau signifikan yakni pengaruh retail innovation terhadap customer experience, sedangkan sisanya tidak signifkan.
The Academic Services during the Covid-19 Pandemic: Study on Five Service Quality Dimensions Aldila Krisnaresanti; Lina Rifda Naufalin; Aldila Dinanti
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.4410

Abstract

This study aims to analyze the level of quality of educational services during the COVID-19 pandemic, including the dimensions of direct evidence, reliability, responsiveness, assurance, and empathy. This research is descriptive research and survey research. Research respondents are students of the Economic Education study program at Jenderal Sudirman University. The study results indicate that the five dimensions of the quality of academic services as a whole are considered sufficient. So it can be concluded that the quality of academic services provided by the Economic Education Study Program of the Faculty of Economics and Business Unsoed during the Covid-19 pandemic is considered quite good and can be improved to meet the quality of excellent academic services.

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