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INDONESIA
Performance
Published by Universitas Jenderal Soedirman
ISSN : -     EISSN : 26158094     DOI : -
Core Subject : Education,
Education
Performance is our bianually peer-reviewed journal, designed to accommodate research articles in the domain of management science. This journal has been published by Faculty of Economics and Business, Universitas Jenderal Soedirman since 2003. We invite articles in all functional area of management, which mainly about (but not limited to) Human Resource, Marketing, Financial, Operational and Strategic Management.
Arjuna Subject : -
Articles 6 Documents
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Search results for , issue "Vol 29 No 1 (2022): Performance" : 6 Documents clear
Does Islamic More Efficient Than Conventional Life Insurance Performance During 2014-2021? Herry Subagyo
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 1 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2022.29.1.5554

Abstract

The research aims to analyze and comparisons of the efficiency of islamic and conventional life insurance in Indonesia. The research method uses a quantitative Data Envelopment Analysis (DEA) non-parametric approach to an assumption of Constant Return to Scale (CRS) and Variable Return to Scale (VRS) with input-output orientation. The sample used is three islamic life insurance and three conventional life insurance, which the sample criteria specified during 2014-2021. The input variables used are commissive costs, operating costs, and total equity, while the output variables are premium and investment income. The research results show that the economic efficiency value of Conventional Life Insurance is 64.82 percent, the technical efficiency is 72.22 percent, and the efficiency scale is 81.4 percent. While in Islamic Life Insurance, the economic efficiency value is 17.26 percent, the technical efficiency was 53.71 percent, and the efficiency scale was 47.41 percent. The different factors of efficiency level between conventional life insurance companies and islamic life insurance companies are the consumer's ease of use of the insurance products supported by optimal input to output management. The results of this research must be the main topic by islamic life insurance companies in planning the economic efficiency values and the company's technical operations in the future.
The Academic Services during the Covid-19 Pandemic: Study on Five Service Quality Dimensions Aldila Krisnaresanti; Lina Rifda Naufalin; Aldila Dinanti
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 1 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2022.29.1.4410

Abstract

This study aims to analyze the level of quality of educational services during the COVID-19 pandemic, including the dimensions of direct evidence, reliability, responsiveness, assurance, and empathy. This research is descriptive research and survey research. Research respondents are students of the Economic Education study program at Jenderal Sudirman University. The study results indicate that the five dimensions of the quality of academic services as a whole are considered sufficient. So it can be concluded that the quality of academic services provided by the Economic Education Study Program of the Faculty of Economics and Business Unsoed during the Covid-19 pandemic is considered quite good and can be improved to meet the quality of excellent academic services.
Peran Stres Kerja dan Komitmen Organisasional pada Pengaruh Konflik Pekerjaan-Keluarga terhadap Kinerja Pegawai Wanita Rumah Sakit Jiwa Provinsi Kalimantan Barat Rizky Fauzan
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 1 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2022.29.1.4852

Abstract

This study to examine and analyze the role of mediation work stress and organizational commitment on the influence of work-family conflict on the performance of female employees of the Rumah Sakit Jiwa Provinsi Kalimantan Barat. This type of research is explanatory research with a quantitative approach. The population in this study were female employees of the Rumah Sakit Jiwa Provinsi Kalimantan Barat. The total sample of 124 respondents was chosen by purposive sampling, then processing data using path analysis. The results of the first model study show that work-family conflict variables have a positive and significant effect on work stress. The results of the study for the second model show that work-family conflict variables have a negative and not significant effect on organizational commitment while work stress has a positive and significant effect on organizational commitment. The results of the study for the third model show that work-family conflict variables and organizational commitment have a positive and significant effect on performance, while work stress has a negative and not significant effect on employee performance
Apakah Penciptaan Nilai pada Produk Penting? (Melalui Pendekatan Teori SDL) Larisa Pradisti; Lusi Suwandari
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 1 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2022.29.1.5378

Abstract

Salah satu premis dasar dalam Service Dominant Logic (SDL) menjelaskan bahwa nilai dapat ditentukan secara unik dan fenomenologis yang ditentukan oleh penerima manfaat. Maka perusahaan dapat memanfatkan kondisi tersebut untuk meningkatkan kinerja perusahaan. Strategi yang dapat digunakan oleh perusahaan adalah dengan mengkasentuasikan pada nilai yang spesifik. Melalui penekanan nilai pada Inovasi produk baru, perusahaan dapat meningkatkan kinerja produknya yang pada akhirnya kinerja perusahaan yang diharapkan akan tercapai. Pengaksentuasian nilai pada produk baru merupakan strategi inovasi yang dapat dilakukan oleh perusahaan. Dalam syariah islam, bermuamalah / berbisnis haruslah sesuai dengan syariah. Proses pengembangan shariah value accentuation melibatkan kegiatan value creation yang berdampak postif terhadap kegiatan pemasaran. Penekanan pada penciptaan nilai – nilai tersebut sangat dibutuhkan dalam inovasi produk baru bagi UKM. Konten penelitian ini adalah pada UKM Makanan di Kabupaten Banyumas. Hasil penelitian menyebutkan bahwa Aksentuasi Nilai Syariah pada inovasi produk UKM itu penting, karena pada industry kecil menengah ternyata inovasi saja tidak cukup, tetapi harus ada “adding value” didalamnya. Dengan adanya penekanan nilai syariah pada produk – produk UKM, maka dapat diperoleh kinerja produk yang diharapkan oleh UKM.
Pengaruh Retail Intelligence dan Innovation Melibatkan Customer Preference melalui Customer Experience Selamat Zebua; Mulyati Mulyati; Rasyid Tarmizi
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 1 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2022.29.1.4985

Abstract

Teknologi kini melahirkan kecerdasan-kecerdasan buatan yang baru telah membawa transformasi bisnis ritel terhadap preferensi konsumen menjadi lebih mudah dalam menentukan pilihan untuk mengkonsumsi barang dan jasa. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh retail intelligence dan retail innovation terhadap customer preference dengan variabel antara customer experience. Metode penelitian menggunakan teknik purposive sampling dengan model structural equation modeling (SEM). Teknik pengambilan sampel secara probability sampling dengan simple random sampling, dengan metode survei menggunakan google forms kepada sejumlah 100 orang responden di kota Tangerang. Berdasarkan hasil uji t-value pada model struktural terhadap kelima hipotesis yang diuji menunjukkan bahwa hanya satu hipotesis yang diterima atau signifikan yakni pengaruh retail innovation terhadap customer experience, sedangkan sisanya tidak signifkan.
The Internationalization of Sharia-Based MSMEs in Indonesia: An Overview and Research Agenda M. Elfan Kaukab
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 1 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2022.29.1.5073

Abstract

Study on MSMEs internationalization is a research theme gaining more and more attention nowadays. This research aims to explore the state of the art of sharia MSMEs internationalization in Indonesia from both the government and scientific studies sides. The method applied is a literary review using grey literature of printed media and government’s official publication, and also scientific literature from the Google Scholar search engine. The result shows only three studies discuss very limited sharia MSMEs internationalization in Indonesia. From the grey literature, this research reveals that various government elements positively support the development of sharia MSMEs. This especially is shown from Indonesian Sharia Economy Masterplan 2019-2024 along with its heterogeneous implementation, including the plan to build a sharia business database in Indonesia. Furthermore, private parties also participate in boosting MSMEs internationalization. On the other hand, the development of sharia MSMEs internationalization studies is only at the early stage, similar to the government attention towards this business segment. Among the academics, this is due to the absence of theoretical frameworks that cover sharia MSMEs internationalization, whether in specific or general in sharia economics scope. It is also caused by the lack of well-structured MSMEs business performance database and the unobvious concepts of sharia MSMEs elements. Therefore, it is recommended that theoretical studies filling the gap, especially in economic aspects, such as financial resources flow as well as empirical studies such as survey, financing, innovation, and consumer’s determinant, are conducted.

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