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Jurnal Manajemen Universitas Bung Hatta
Published by Universitas Bung Hatta
ISSN : 19076576     EISSN : 26155370     DOI : https://doi.org/10.37301/jmubh.v15i2
Core Subject : Economy, Humanities, Science,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Manajemen Universitas Bung Hatta focuses on publishing management research results everywhere, issues published by Jurnal Manajemen Universitas Bung Hatta covering the human resources management, marketing management, financial management, strategict management, entrepreneurship, and other management and business applications
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 114 Documents
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Omni-Channel Capability, Online Experience & Value Co-Creation and Their Impact to Customer Satisfaction Syafrizal Syafrizal; Arbi Abdullah Saleh; Ali Vafaei Zadeh
Jurnal Manajemen Universitas Bung Hatta Vol. 18 No. 2 (2023): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v18i2.23257

Abstract

The use of technology in Indonesia, as well as the business world, will continue to increase every year. Hence, the competition in technology between retailers in the business world is tighter than ever. This requires companies to innovate with better tools and updated knowledge. One of the ways to satisfy customers is through omni-channel. This research aimed to investigate the link between omni-channel capability, online experience and value co-creation and customer satisfaction. In this study, the questionnaire was filled by 165 customers who have experienced omni-channel experience in ACE Hardware. This research uses Smart PLS 4.0 for data analysis. The result shows that there is a positive and significant effect of omni-channel capability towards online experience and value co-creation. In addition, this study also found the significant effect of value co-creation on customer satisfaction. However, this study found that omni-channel capability and online experience don’t have significant effect on customer satisfaction.
Organizational Commitment as a Mediating Variable Influence of Organizational Culture on Employee Creativity in Islamic Financial Institutions Rozikan Rozikan; Muhammad Rizqi Nurdianto; Muhammad Zakiy; Aaron A. Vargas-Zeledon
Jurnal Manajemen Universitas Bung Hatta Vol. 18 No. 2 (2023): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v18i2.23258

Abstract

Creativity is a determinant of a company’s success in competing in today’s modern world. Of course, employees who think creatively are an asset to the company. This study aims to determine the effect of organizational culture on employee creativity through organizational commitment as a mediating variable for employees of Islamic Financial Institutions in Yogyakarta. This descriptive quantitative research uses a Likert scale in measuring the variables. Respondents in this study amounted to 219 employees who are in Islamic Financial Institutions in Yogyakarta. Data analysis in this study used a Partial Least Square (PLS) based Structural Equation Modeling (SEM) approach. The results showed that organizational culture has a positive effect on employee’s organizational commitment, organizational culture on employee creativity. For this reason, in maintaining the existence of a company, Islamic financial institutions managers need to maintain a creative work culture so that employee commitment can increase as well as their creativity.
The Influence of Stress as a Mediator in the Relationship between Role Conflict and Burnout Mhd. Hanif Zulhapiz
Jurnal Manajemen Universitas Bung Hatta Vol. 18 No. 2 (2023): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v18i2.23267

Abstract

This study aims to analyze the influence of stress as a mediating factor in the relationship between role conflict and burnout. The research was conducted on a population of students who study while working in Sungai Penuh City, Jambi Province, with a sample size of 70 individuals, collected using purposive sampling. The research results were processed using the SMART-PLS application, employing procedures such as Measurement Model Assessment (MMA), R Square, Q Square, and Structural Model Assessment (SMA). The findings of this research indicate that role conflict has a positive effect on burnout, role conflict has a positive effect on stress, stress has a positive effect on burnout, and stress mediates the relationship between role conflict and burnout positively
The Role of Employee Engagement as a Mediation of The Relationship Between Psychological Empowerment and Human Resource Practices on Job Satisfaction Bayu Haryanto; Listiana Sri Mulatsih; Reni Yuliviona
Jurnal Manajemen Universitas Bung Hatta Vol. 19 No. 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24079

Abstract

This research aims to analyze the relationship between psychological empowerment and human resource practice with job satisfaction mediated by employee engagement. The respondents in this study were all educational staff at a private university in Padang City, Indonesia, which numbered as many as 130 employees using census techniques. Data collection method using a questionnaire with measurement of research variables using a survey questionnary based on the Likert-5 scale. The data analysis model in this study was tested using SmartPLS software version 4.0.9.5. Research findings show that psychological empowerment affects employee engagement, psychological empowerment affects job satisfaction, and human resource practice affects job satisfaction. Human resource practices have no influence on employee engagement. Employee engagement have no influence on job satisfaction. Employee engagement does not mediate the relationship between psychological empowerment and job satisfaction. Employee engagement does not mediate the relationship between human resource practice and job satisfaction.
Organizational Resilience in Times of Crisis: Its Relation with Work-Life Balance and Work Engagement Khusnul Rofida Novianti; Ratya Shafira Arifiani; Yeyen Pratika
Jurnal Manajemen Universitas Bung Hatta Vol. 19 No. 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24142

Abstract

Various studies have recognized the importance of the resilience aspect for individuals to be able to rise and overcome all challenges, especially the Covid-19 pandemic. One of the important aspects for individuals to be able to survive is the aspect of balance between personal and work-life balance (WLB). On the other hand, this aspect of WLB is also a determining factor for individual engagement with the organization (work engagement) so that employees can be loyal to the organization. For this reason, this study aims to examine the work-life balance and organizational resilience to work engagement for employees who work from home during the Covid-19 pandemic. This study uses an explanatory quantitative approach with data collection methods using questionnaires that will be distributed online and processed using Partial Least Square (PLS) using 130 respondents. The results showed a positive and significant effect between the work-life balance on work engagement, work-life balance on organizational resilience, and organizational resilience on work engagement. The results also show the mediating role of organizational resilience on the effect of work-life balance on work engagement.
Behavioral Intention to Use FinTech in Millennial Generation (Extension of TAM Model) Yuhelmi Yuhelmi; Daniati Puttri; Ice Kamela; Febriani Febriani; Nadia Safitri; Nurhuda Nurhuda
Jurnal Manajemen Universitas Bung Hatta Vol. 19 No. 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24321

Abstract

This research aims to analyze the Behavioral Intention of the Millennial Generation in using FinTech as a payment platform and the factors that influence it by extending the TAM model. The extension variables of the TAM model are Trust, Habit, and Perceived Risk. The population in this study consisted of 521 Millennial generation respondents using purposive sampling. The analytical method used is the Structural Education Model (SEM) using Smart PLS. The research results found that the TAM model is a strong model for behavioral intentions to use FinTech, where Behavioral Intention to use FinTech is influenced by Perceived Ease of Use, Perceived usefulness, and Attitude. The findings for the extension variable are that Habit has a positive effect on behavioral intention to use FinTech, while Perceived Risk and Trust have no effect on behavioral intention or attitude in using FinTech
Relational Capital Can Improve Marketing Performance With the Mediation of Dynamic Capability: A Theory of Planned Behavior Perspective Dimas Wibisono; Novi Febriyanti; Marsuking Marsuking; Shindy Dwita Nuansari; Muh Zulfahmi Rapi
Jurnal Manajemen Universitas Bung Hatta Vol. 19 No. 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24322

Abstract

This study aims to determine whether relational capital can improve marketing performance with dynamic capability mediation. This research discusses relational capital with marketing performance with dynamic capabilities. SEM-PLS with Smart PLS 3.0 software is used in this study to concurrently assess the mediation effect. Through surveys, data from 200 MSMEs with a focus on the coffee industry were gathered. From January to August 2023, questionnaires were given to business managers or marketing teams in Sleman, Yogyakarta. Implications Particularly for coffee enterprises, the acceptance or rejection of hypotheses reveals management ramifications. First, organizations may be able to adjust to the environment more rapidly thanks to dynamic capability. Additionally, it can keep up with and enhance marketing. Third, it aids in the survival of app startups. In a pertinent way, Dynamic Capability conceptualizes both internal and external stakeholders.
Intention to Use on the Use of E-Wallet Link Aja: How Important is Hedonic Motivation? Purbo Jadmiko; Fikhrial Pasha; Muhammad Najib Razali
Jurnal Manajemen Universitas Bung Hatta Vol. 19 No. 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24342

Abstract

The diversity of e-wallet products has changed many consumer shopping patterns. This study aims to analyze the factors that influence the intention to use. The approach used is to adopt the Technology Acceptance Model (TAM). The respondents of this study were the general public in the city of Padang (n = 100). Multiple regression analysis is used to test the research hypothesis with the help of the STATA application. The findings of this study indicate that the variables Perceived usefulness, perceived ease of use, and hedonic motivation have a positive and significant effect on the intention to use. Interesting findings in this study where the hedonic motivation variable has the largest proportion of the coefficient on intention to use the Link Aja e-wallet in Padang City. Apart from that, the reasons for using LinkAja are more dominated by the need to purchase/top up. The implications of this research can be adopted for e-wallet manufacturers to continue to increase the diversity of payment methods. Future research should consider cross-generational aspects, gender differences, and personality aspects so that research results can be better generalized.
Entrepreneurial Education And Readiness: A Bibliometric Analysis Nita Ambarita; Suwatno Suwatno
Jurnal Manajemen Universitas Bung Hatta Vol. 19 No. 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24347

Abstract

This study aims to determine the trend of previous research on how entrepreneurship education affects entrepreneurial readiness in universities and make recommendations for future research directions. The research method used descriptive bibliometric analysis. Based on the results of data retrieved from the Scopus database, 76 recent scientific articles are used in this review which are then converted into RIS format and processed with VOSviewer. The main findings of this study are: (1) research related to entrepreneurship education and entrepreneurial readiness emerged in 1997 and experienced rapid development in the last decade; (2) the number of authors, institutions, and countries producing research in this field is still very limited; (3) research collaboration has not been significantly established; (4) the most productive journals in this field are Industry and Higher Education and International Journal of Entrepreneurial Behaviour and Research; (5) there are five common themes discussed in the literature on entrepreneurship education and entrepreneurial readiness over the last 26 years; entrepreneurship education and learning in higher education; the effect of entrepreneurship education on entrepreneurial readiness; entrepreneurship learning methods; and entrepreneurship. The findings are discussed and the authors conclude by proposing possible avenues for future research.
Work Commitment As An Intervening In Disaster Management Performance Yullina Eliza Len; Yass Andria; Irwan Muslim; Anne Putri
Jurnal Manajemen Universitas Bung Hatta Vol. 19 No. 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24349

Abstract

This study attempted to determine the effect of job competence and Compensation on performance for fifty employees of the Padang City Regional Disaster Management Agency, with work commitment serving as an intervening variable. The general population is given questionnaires to complete in order to gather information for route analysis and hypothesis testing. The study's conclusion demonstrates the significant relationships between work commitment and performance, work competence and work commitment, compensation and work commitment, and work commitment as an intervening variable and work commitment. The Implementing Unit of the Padang City Regional Disaster Management Agency's pay and performance are impacted by work and performance as well as work commitment. It is advised that future policy makers target responders with policies in the areas of job competence, compensation, work commitment, and performance, granting them the right to facilities as a result of their high-caliber and productive work. Keywords: work commitment, compensation, work commitment, Performance

Page 10 of 12 | Total Record : 114

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