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E-Jurnal Manajemen Universitas Udayana
Published by Universitas Udayana
ISSN : 23028912     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
E-Jurnal Manajemen (ISSN 2302-8912) aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in accounting and business. E-Jurnal Manajemen editor receives scientific articles business strategy and entrepreneurship that certainly have never been published. E-Jurnal Manajemen is published every month by Management Study Program.
Arjuna Subject : -
Articles 20 Documents
 1   2 
Search results for , issue "Vol 3 No 12 (2014)" : 20 Documents clear
Pengaruh Likuiditas Dan Kepemilikan Institusional Terhadap Nilai Perusahaan Dimoderasi Oleh Kebijakan Dividen Ida Bagus Nyoman Puja Wijaya; Ni Ketut Purnawati
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aim to examine effect of liquidity and institutional ownership on firm value moderated by dividend policy. The sample used 32 manufacturing companies listed on Indonesia Stock Exchange during the period 2009-2012. Analysis technique use multiple linear regression and moderated regression. The result show that liquidity has significant negative effect on firm value, institutional ownership has no significant effect on firm value, dividend policy can not moderate the relationship of liquidity and institutional ownership on firm value.Keywords: liquidity, institutional ownership, dividend policy, firm value
Pengaruh Kualitas Pelayanan dan Nilai Pelanggan Terhadap Kepuasan Pelanggan Pada Veranda Cafe Tjokorda Gede Indra Dharmawangsa Pemayun; Ida Bagus Sudiksa
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The purpose of this study was to determine the effect of service quality and customer value on customer satisfaction in the Veranda Cafe. This study used a qualitative research using surveys and questionnaires to 120 respondents. This study uses data analysis techniques of multiple linear regression. It was found that the variables of service quality and customer value and significant positive effect on customer satisfaction simultaneously at the Veranda Cafe. Furthermore, variable service quality and customer value and significant positive effect on customer satisfaction partially on the Veranda Café.
Pengaruh Likuiditas, Manajemen Aktiva, EPS, dan Ukuran Perusahaan Terhadap Kebijakan Dividen dan Nilai Perusahaan I Gede Adnyana; Ida Bagus Badjra
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Kebijakan dividen sebuah perusahaan akan mengatur jumlah dividen yang dibayarkan kepada pemegang saham. Kebijakan dividen dipengaruhi oleh berbagai faktor terutama faktor internal perusahaan diantaranya likuiditas, manajemen aktiva, earning per share, dan ukuran perusahaan. Pembagian dividen diprediksi akan mempengaruhi nilai perusahaan yang tercermin dengan naiknya harga saham perusahaan. Perusahaan manufaktur di Bursa Efek Indonesia dijadikan sampel untuk menguji faktor-faktor yang berpengaruh terhadap kebijakan dividen dan nilai perusahaan. Teknik purposive sampling digunakan dalam penelitian ini dan diperoleh sepuluh perusahaan sebagai sampel dan menggunakan data sekunder. Pengujian hipotesis menggunakan teknik analisis jalur (path analysis) dan kebijakan dividen sebagai variabel intervening serta menggunakan program SPSS 13.0 for windows. Kata kunci : kebijakan dividen dan nilai perusahaan
Pengujian Efisiensi Pasar Bentuk Setengah Kuat di Bursa Efek Indonesia Luh Putu Kartika Dewi; Luh Gede Sri Artini
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Tujuan dari penelitian ini adalah untuk mengetahui efisiensi pasar bentuk setengah kuat di Bursa Efek Indonesia. Penelitian ini menggunakan metode observasi non participant yaitu dengan mengambil data pada Bursa Efek Indonesia. Data yang digunakan adalah abnormal return perusahaan yang melakukan pengumuman dividen selama tahun 2013 dan memperoleh data sebanyak 177 perusahaan dengan 195 peristiwa. Hasil pengolahan data menggunakan uji t-test menemukan hasil bahwa terdapat 5 peristiwa yang terbukti signifikan secara statistik,  hal tersebut  mengindikasi pasar kurang mendukung efisiensi pasar bentuk setengah kuat, sehingga dapat disimpulkan bahwa pasar tidak bereaksi terhadap pengumuman dividen dan hipotesis penelitian ini ditolak. Kata Kunci: Efficient market hypothesis, semi strong, event study, dividen, abnormal return
Pengaruh Pemberdayaan Karyawan Terhadap Persepsi Keadilan Organisasi dan Komitmen Organisasi (Studi Kasus Pada Badan Lingkungan Hidup (BLH) Kabupaten Gianyar, Bali) Anak Agung Anggita Parameswari; Agoes Ganesha Rahyuda
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The purpose of this study was to determine the effect of employee empowerment on perceived of organizational justice and organizational commitment at the Environment Agency (BLH) Gianyar regency. This study uses quantitative research is by using observation and questionnaire to 85 respondents. The data was analysed by Structural Equation Modeling (SEM). The study finds that employee empowerment significantly affect perceived organizational justice and significant impact on organizational commitment. Furthermore, it was found that employee empowerment positively and significantly impact organizational commitment. Finally, perceived organizational justice  mediated the effect of employee empowerment on organizational commitment.
Pengaruh Kualitas Produk, Citra Merek dan Persepsi Harga Terhadap Minat Beli Produk Smartphone Samsung di Kota Denpasar Bayu Prawira; Ni Nyoman Kerti Yasa
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The purpose of this study was to determine the effect of product quality, brand image and perception of the price of the products Samsung smartphone buying interest in Denpasar. This study used a qualitative research using surveys and questionnaires to 112 respondents. The data analysis technique used is multiple linear regression. It was found that the quality of the product positive and significant effect on interest in buying products Samsung smartphone in Denpasar. Furthermore, brand image and a significant positive effect on buying interest products Samsung smartphone in Denpasar and price perception positive and significant effect on interest in buying products Samsung smartphone in Denpasar.
Hubungan Karakteristik Demografi dengan Perilaku Keluhan Konsumen Nasabah Bank Swasta di Kota Denpasar Ida Ayu Pradnyani Utami Manuaba; Gede Ketut Warmika
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Penelitian ini mengenai hubungan karateristik demografi dengan perilaku keluhan konsumen pada nasabah bank swasta di Kota Denpasar. Perbankan swasta harus memperhatikan perbedaan perilaku keluhan yang berhubungan dengan nasabah bank. Karakteristik demografi memiliki peran penting dalam menentukan perilaku keluhan nasabah bank. Responden penelitian ini adalah nasabah bank yang pernah memiliki keluhan kepada bank swasta terkait. Responden yang ditentukan berdasarkan metode purposive sampling berjumlah 100 orang. Teknik analisis data yang digunakan adalah analisis asosiatif, chi-square, dan koefisien kontingensi. Hasil penelitian menemukan bahwa usia, tingkat pendapatan dan tingkat pendidikan memiliki hubungan yang signifikan dengan perilaku keluhan konsumen, sedangkan jenis kelamin tidak memiliki hubungan yang signifikan. Saran untuk perbankan swasta di Kota Denpasar adalah hendaknya lebih memperhatikan perilaku keluhan konsumen pada masing-masing karakteristik demografi karena akan berdampak pada hubungan jangka panjang dengan nasabah bank.   Kata kunci: Karakteristik Demografi, Perilaku Keluhan Konsumen
Pengaruh Return On Asset, Earning Per Share, dan Debt Ratio Terhadap Harga Saham Pada Perusahaan Indeks LQ-45 di Bursa Efek Indonesia I Gusti Agung Ayu Bintang Mahadewi; Ica Rika Candraningrat
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The purpose of this study was to determine the effect of Return on Assets (ROA), Earning Per Share (EPS), and Debt Ratio (DR) towards the stock price on the LQ-45 index company in Indonesia Stock Exchange (IDX) 2011-2013. This study used a non-participant  observation method by analyzing financial statements published on the official website of the Stock Exchange (www.idx.co.id). The sample was 25 companies which are taken by purposive sampling method. The data analysis technique used is multiple linear regression. The results of this study indicate that ROA and EPS partially positive and significant impact on stock prices, while the DR and has in significant negative effect on the LQ-45 index company on the Indonesia Stock Exchange 2011-2013.
Pengaruh Service Quality, Price dan Service Value Terhadap Kepuasan Pelanggan Pada New Melati Salon Denpasar-Bali Ni Nyoman Putri Desianti; Ni Ketut Seminari
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The development of a beauty salon in Indonesia and the world is growing rapidly. An increasing number of beauty salons that are currently able to be used as one indicator of the growing interest of consumers to look fresh and healthy. New Jasmine is one of the beauty salon company service providers are already widely known in the city of Denpasar. In an effort to retain customers, companies need to strive to create customer satisfaction. A satisfaction obtained through a number of factors some of which are quality of service, price and value of service. 127 respondents were sampled, using a non-probability sampling method with purposive sampling method. Data collected through questionnaires, observation  and interviews. Testing in this study using the technique of multiple linear regression analysis. Should still consider the price of the salon with the appropriate quality of service provision. Key words: service quality, price and service value  
Analisis Kepuasan Nasabah Pasca Pemulihan Pelayanan Pada Pt. Bank Sinar Harapan Bali Pusat Agus Hendra Yoga Ariyawan; Komang Agus Satria Pramudana
E-Jurnal Manajemen Vol 3 No 12 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

Every company engaged in the field of banking services at certain times will experience a service failure that could negatively impact the image and reputation of the company and also have an impact on customer satisfaction. Service recovery can generally be applied in three ways: interactional justice, distributive justice, and procedural justice. This research was conducted at PT. Central Bank Sinar Harapan Bali. The number of samples taken were 112 respondents, with purposive sampling method. Data collected through the questionnaire and literature review. The alysis techniqueiused is multipleilinear regression. Basedmon themanalysis it was foundothat, interactional justice, distributive justice, procedural justice and positiveiandisignificant impact on customerisatisfaction at PT. Central Bank Sinar Harapan Bali. The PT. Bank Sinar Harapan Bali Center should continue to improve its services to evaluate existing services to be able to retain customers and strengthen the company's image.

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