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All Journal Jurnal Ilmu dan Teknologi Kelautan Tropis KAPAL Jurnal Ilmu Pengetahuan dan Teknologi Kelautan Jurnal Teknologi Informasi dan Ilmu Komputer Neutrino The IJICS (International Journal of Informatics and Computer Science) JTIM : Jurnal Teknologi Informasi dan Multimedia Jurnal Teknologi Informasi, Komputer, dan Aplikasinya (JTIKA ) Journal Dynamic SainT Jurnal Sistem Komputer dan Informatika (JSON) Jurnal Pengabdian Nasional (JPN) Indonesia GATOTKACA Journal (Teknik Sipil, Informatika, Mesin dan Arsitektur) Jurnal Indonesia : Manajemen Informatika dan Komunikasi Journal of Indonesian Management Jurnal Ilmiah MADIYA: Masyarakat Mandiri Berkarya SainsTech Innovation Journal Jurnal Informatika Bakti Sekawan : Jurnal Pengabdian Masyarakat eProceedings of Engineering Journal of Informatics, Electrical and Electronics Engineering Ininnawa: Jurnal Pengabdian Masyarakat Jurnal Inovasi Akuntansi The Journal General Health and Pharmaceutical Sciences Research Jurnal Indonesia : Manajemen Informatika dan Komunikasi Jurnal Pengabdian Nasional (JPN) Indonesia Science and Technology: Jurnal Pengabdian Masyarakat Paramacitra : Jurnal Pengabdian Masyarakat
Eliyah Acantha Manapa Sampetoding
Universitas Hasanuddin
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Journal : KAPAL Jurnal Ilmu Pengetahuan dan Teknologi Kelautan

 1 
Performance Analysis of Terminal II of The New Makassar Container Port in Supporting Logistics Distribution in South Sulawesi Riska Damayanti; Andi Sitti Chairunnisa; Esther Sanda Manapa; Eliyah A.M Sampetoding; Toong Khuan Chan; Misliah Idrus
Kapal: Jurnal Ilmu Pengetahuan dan Teknologi Kelautan Vol 20, No 2 (2023): June
Publisher : Department of Naval Architecture - Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/kapal.v20i2.53548

Abstract

The New Makassar Container Port serves as logistics hub that impacts local economic growth and facilitates the distribution of goods between regions. To optimise port operations, it is crucial to establish connections with the hinterland area. Terminal II is designed to handle the flow of containers. According to the current stage of development, the existing capacity and facilities should be able to handle a larger volume of containers. This study aims to evaluate the performance of the logistics system through time and service performance indicators. The research method involves both qualitative and quantitative approaches, with freight forwarders and shipping companies as the sample population. The analysis involves a descriptive analysis of the logistics system and an Importance Performance Analysis (IPA) to assess performance and satisfaction of service users. The Potential Gain in Customer Value (PGCV) method was used to determine priority areas for improvement. The results show that Terminal II of the New Makassar Container Port performs well and meets the standards set by the Director General of Sea Transportation. However, international shipping services have not been fully utilized, contributing to low container flow and underutilization of the installed capacity. Additionally, export activities remain heavily reliant on commodities instead of industrial goods. The IPA and PGCV analyses revealed that the priority areas of improvement include sustainable and customer-oriented operating processes, with a conformity rate of 79% and the highest PGCV value of 6.22. Regular evaluations of both the physical and human aspects of port operations are necessary.
Co-Authors A. Muh. Amil Siddik A. Muh. Yusril A. Muh. Yusril A. Muhammad Risqullah Adelia Puspita Hilal Adrisumatri Sakri Agustina J Larinse Alfret Luasunaung Alika Oktaviani Alprita Parasala Ambabunga, Yusri A M Anarsya Sarundaitan Andi Ilhamsyah Idris Andi Maghfirah Inzani Saputra Andi Muh. Ibnu Hibban Bagoes Malolo Andi Sitti Chairunnisa Arini A. Purba Arini Anestesi Purba Arini Anestesia Purba Arnold Sau Attar Musharih Tasrief Aulia Adha Putri Benardo Sinambela Chindy Febryan Erwana Putri Debi Uada Dewi Atriani Dhiyaa Unnisa Dwi Ivana L Sitohang Edy Saputra Rusdi Edy Saputra Rusdi Eka Fitri Ramadani Elisa Christiana Emha Ismaulidin Endro Ariyanto Erwid Mustofa Jadied Esther S Manapa Esther Sanda Manapa Esther Sanda Manapa Evi Ristiana Felycitae Ekalaya Appa Firmansyah Forni N Dous Godfried Lewakabessy Godfried Lewakabessy Harsi Admawati Hasbullah Hendra Mesra Hidayatullah Ruslan Hoxy R Talua Hoxy R Taluay Hoxy R Taluay Hoxy R Taluay Hoxy Ryner Taluay Iden Balango Iden Balango Ikbal Tawinseet Indah Kurnia Ilahi Indira Septianita Larasati Indrawanto Paninggaran Inriawati Parauba Irene Maritsa Iskandar Muda Isty Hamdayani Jeling Kalase Jeriko Gormantara Jihan Afifah Mirzani Jones Azarya Tomassoyan Juhuria Momodahi Keturunan Ratu Kumoro, Danang Tejo Laila Chuvita Lopinta Sarungallo M. Dermawan Mulyodiputo M. Dermawan Mulyodiputro Martahan Mikhael Butar-butar Martha Ruth Alotia Masiku, Henrianto Mayati Isabella Meike Tabaru Meike Tabaru Meisin Larungkondo Misliah Idrus Mohammad Syahril Monica Natalin Monica Natalin Monica Natalin Muchtar Adam Al-Hamid Muh Hudri Perdana Hutba Muh Yusran Hardimas Setiawan Muh. Gifari Muh. Gifari Sakawati Muh. Sulthan Nazhim Muh. Sulthan Nazhim Muh. Yusuf Syam Muhammad Al Fudhail Muhammad Arya Ramdani Muhammad Dermawan Mulyodiputo Muhammad Fikri Muhammad Fitrah Ramadan Muhammad Hasbi Muhammad Sadno Muhammad Sapi’i Muhammad Sofyan Daud Pujas Noor Alamsyah Nur Hikmah Nurhaflah Soraya Nurul Salsabila Syam Nurul Salsabila Syam Oktavini Safitri Udang Oktavini Udang Paula Aneke Ruung Putri Aulia Nur Salsabila Rafika Uksi Rahmat Mardzuki Rahmi Rahmi Reky Pres Pandengkalu Relly Potoboda Relly Potoboda Rendy Luis Ridnavel Lalala Riska Damayanti Riskawati Riskawati Rozalina Amran Ruwaidah Ilyas Sabrina W. J. Husain Selviani Amalia Kartika Septaria Yolan Kalalinggi Shelvie Nidya Neyman Siskanti Siskanti Siti Pitrianti Sripin Taarega Stefany Frans Sarira Sultan Sunani, Avi Suryani Gumolung Tommy Wijaya Sagala Tommy Wijaya Sagala Tommy Wijaya Sagala Toong Khuan Chan Usamah bin Ayatullah Valian Yoga Pudya Ardhana Wahjuni, Sri Wasir Samad Wd. Ananda Lesmono Widia Nofhita Gumolung Wirya Olivia Dwi Susetiyo Yonathan Anggian Sihaan Yudi Klaus Patiro Yulita Sirinti Pongtambing Yuliyanto Yuliyanto Yus Martin Sipota Yusri Ambabunga Yusri Anugerah Manapa Ambabunga