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Journal : Adpebi Science Series

 1 
Analysis of User Satisfaction Level Of E-Pkh Application Using End User Computing Satisfaction (EUCS) Method anjani, anjani; arin, Pebrinda Andriani; rosa, Rosa Audya; Yogi Kelpin; Kiki Ardila; susanto; bunga intan
Adpebi Science Series 2022: 1st AICMEST 2022
Publisher : ADPEBI

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Abstract

Abstract The role of information systems for the government has become an important part, including the Lubuklinggau City Social Service, which has used information technology, one of which is the E-PKH application. So far, the E-PKH application is a digital breakthrough made by the Ministry of Social Affairs based on big data. The E-PKH application is an application that has been issued by the ministry of the republic of Indonesia, this application aims to assist the companion of the family of hope program in updating the data of the beneficiary family (KPM) of the family of hope program. after research, it turns out that the information system on the level of user satisfaction of the E-PKH application at the social service of the city of Lubuklinggau, has not yet attempted an analysis to determine the level of user satisfaction, whether the application is satisfied to be used in operating it. The method and user computing satisfaction (EUCS) is useful in measuring a level of user satisfaction in operating a website or application. The EUCS method can be used to assess and evaluate the use of the website or application based on the experience of the user in operating the website and application. likert. it can be concluded that the results of data processing indicate the level of satisfaction of users of the E-PKH application at the Lubuklinggau City Social Service has reached a valid level. E-PKH application users at the Lubuklinggau City Social Service have an effect on user satisfaction of the E-PKH application, this can be seen in each variable that gets a valid value. Keywords: End User Computing Satisfaction, satisfaction
Co-Authors Abi Suwito Ali Syah Putra Anggraeni, RR. Dewi Anjani Putri Afrianti Anjani, Anjani Annizar, Anas Ma'ruf Aprih Santoso Ardiyanto Maksimilianus Gai arin, Pebrinda Andriani Ario Hedartono Ayuning Budiati Bestadrian Prawiro Theng Bunga Intan Bustama, Akhirul Andra Dian Kurniati Didik Sugeng Pambudi Dijan Mardiati Dyah Eko Setyowati Eddy Evi Takrimatul Ailiyyah Fajri, Chotamul Farizal MS Fridayani Gusmao, Cristino Hendartono, Ario Hengky Kosasih HIDAYATULLAH, ARIEF Imanuddin, Iman Jaya, Agil Putra KEMAL BIMA NUGRAHA, ACHMAD Khaeroman Khasnah Syaidah Kiki Ardila M. Juang Saputra Mohamad Fatekurohman Mozart Malik Ibrahim Mudji Prasetiyo Muhammad Iqbal Murtafiah, Inni Muzakir, Muchammad Ibnu Naib Nur Fajriyah M. Timas Pratito, R. Dwi Widi Putranto, Wahyu Ari Rakhman, Arif Rakhman Suharso Riau, Dwi Putranto Ricardo, Frannico rosa, Rosa Audya Sairin Sintya Siti Nurhabibah Sri Aprianti Tarigan Sri Purwati Subarto SUGIYANTO Suharso, Arif Rakhman Sunardi SURYA NINGRUM, APSARI Tampubolon, Mangihut Tina Kunti Anggraeni Tri Widyawati Vensy Vydia Vivid Violin Yogi Kelpin Zulfitra