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Psychological Contract Theory Relation to Organizational Citizenship Behavior (OCB) of Flight Attendants Teguh Setiawan Wibowo
International Journal of Science, Technology & Management Vol. 3 No. 1 (2022): January 2022
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v3i1.445

Abstract

In service organizations such as airlines, flight attendants as one of the components that play a direct role in serving the needs of passengers during flights are required to work independently without supervision and have confidence in carrying out job demands since they are accepted as employees. The agreement formed between the flight attendant and the airline is the initial motivation and trust given by the airline to flight attendants as employees known as psychological contracts. A high psychological contract with a reciprocal relationship where the flight attendant's expectations are fulfilled by the airline will make the flight attendant feel valued for her work and empowered. This feeling raises the motivation of flight attendants as employees to be more active by showing OCB. OCB is the behavior of flight attendants as individuals voluntarily outside of their formal job descriptions to support the advancement of the airline where they work. In this article, psychological contracts are an important factor in the growth of OCB in flight attendants, such as arriving to work early, helping coworkers or new employees who are experiencing difficulties, and contributing more to activities organized by airlines.
Effect of Store Atmosphere and Location on Buying Interest Eltie Christi Sandag; Ashur Harmadi; I Wayan Gede Antok Setiawan Jodi; Pandu Adi Cakranegara; Teguh Setiawan Wibowo
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 4 (2022): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i4.7233

Abstract

The purpose of this study is to analyze effect of store atmosphere and location on buying interest. This research uses descriptive and quantitative research methods. The population taken in this study are all visitors who are interested in buying products and services offered at the Medan Unique Market Store. The number of customers who shop at the Medan Unique Market Store cannot be known and confirmed, so this is one of the reasons for using this method due to time constraints and this method is more efficient. The sample in the study is set at 100 respondents. The analytical tool in this study is multiple linear regression. The results show that store atmosphere has a positive and insignificant effect on buying interest. Location has a positive and insignificant effect on buying interest.
Effect of Price, Brand Image, and Product Quality on Customer Loyalty Ade Perdana Siregar; Pandu Adi Cakranegara; Ovita Charolina; Gusti Noorlitaria Achmad; Teguh Setiawan Wibowo
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 4 (2022): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i4.7230

Abstract

In the current era of globalization, many industries have developed rapidly and become industries that are able to provide consumer goods. However, with the development of the times, consumer needs are also increasing and varied. There are also many new companies that have been established and can also fulfill human needs. The human population is also increasing every day, so the need will also be endless. The purpose of this study is to analyze effect of price, brand image, and product quality on customer loyalty. The type of research used in this research is quantitative research. The population in this study are customers of PT Sarang Tawon Sukses Abadi totaling 75 respondents. The samples taken in this study are customers of PT Sarang Tawon Sukses Abadi totaling 75 respondents. Data analysis in the study of multiple linear regression analysis. The results show that price has a positive and insignificant effect on customer loyalty. Brand image has a positive and significant effect on customer loyalty. Brand image has a positive and significant effect on product quality.
Penggunaan dan Manfaat Aplikasi Canva sebagai Media Pembelajaran Ditingkat Madrasah Tsanawiyah Amin Harahap; Teguh Setiawan Wibowo; Joni Wilson Sitopu; Moh. Solehuddin; Napsin Napsin
JURNAL PEMBELAJARAN DAN MATEMATIKA SIGMA (JPMS) Vol 8, No 1 (2022)
Publisher : Fakultas Keguruan dan Ilmu pendidikan (FKIP) Universitas Labuhan Batu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jpms.v8i2.3782

Abstract

Pembelajaran daring merupakan salah satu solusi dunia pendidikan untuk tetap melakukan kegiatan belajar mengajar dalam kondisi pandemi sekarang ini. Namun, hal ini pun tidak datang tanpa tantangan, salah satunya adalah kurangnya motivasi siswa dalam belajar daring. Untuk meningkatkan motivasi siswa, maka diperlukan bahan ajar yang menarik perhatian siswa sehingga pembelajaran tidak akan membosankan. Canva merupakan aplikasi yang dapat digunakan oleh guru untuk membuat bahan ajar yang menarik. Tujuan dari kegiatan ini adalah meningkatkan kemampuan guru dalam berkreasi untuk menciptakan bahan ajar menggunakan aplikasi canva. Adapun langkah-langkah kegiatan yang dilakukan dalam pengabdian pada masyarakat ini meliputi beberapa tahapan, diantaranya: a) tahap analisis, b) tahap perancangan, c) tahap pengembangan konten d) tahap pelatihan, dan e) tahap evaluasi.
Increasing Work Professionalism In View Of Situational Leadership, Organizational Commitment And Organizational Climate In Bank Sulselbar Jusri Jusri; Risman Risman; Miko Andi Wardana; I Wayan Eka Sudarmawan; Teguh Setiawan Wibowo
SEIKO : Journal of Management & Business Vol 6, No 1 (2023): January - Juny
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i1.4816

Abstract

Studi ini menguji pengaruh Kepemimpinan Situasional, Komitmen Organisasi, dan Iklim Organisasi terhadap Profesionalisme Kerja. Data dikumpulkan melalui survei, dan analisis regresi berganda dengan uji t dan uji F digunakan untuk pengujian hipotesis. Temuan menunjukkan bahwa Kepemimpinan Situasional, Komitmen Organisasi, dan Iklim Organisasi berpengaruh positif dan signifikan terhadap Profesionalisme Kerja. Uji hipotesis bersama mengkonfirmasi pengaruh bersama mereka. Koefisien determinasi (R2) mengungkapkan bahwa variabel-variabel ini menjelaskan 70,2% variasi dalam Profesionalisme Kerja. Penulis merekomendasikan agar karyawan Bank Sulawesi Barat fokus pada peningkatan Kepemimpinan Situasional, Komitmen Organisasi, dan Iklim Organisasi untuk meningkatkan Profesionalisme Kerja. Kata Kunci: Kepemimpinan Situasional, Komitmen Organisasi, Iklim Organisasi, Profesionalisme Abstract This study examines the impact of Situational Leadership, Organizational Commitment, and Organizational Climate on Work Professionalism. Data was collected through surveys, and multiple regression analysis with t-tests and F-tests was used for hypothesis testing. The findings indicate that Situational Leadership, Organizational Commitment, and Organizational Climate positively and significantly influence Work Professionalism. The joint hypothesis test confirms their collective impact. The determination coefficient (R2) reveals that these variables account for 70.2% of the variation in Work Professionalism. The authors recommend that employees of the Bank Sulselbar focus on improving Situational Leadership, Organizational Commitment, and Organizational Climate to enhance Work Professionalism. Keywords: Situational Leadership, Organizational Commitment, Organizational Climate, Professionalism