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All Journal Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Organum: Jurnal Saintifik Manajemen dan Akuntansi SULTANIST: Jurnal Manajemen dan Keuangan FINANCIAL : JURNAL AKUNTANSI Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ecogen Strategic: Journal of Management Sciences
Nelly Ervina
Sekolah Tinggi Ilmu Ekonomi Sultan Agung
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences

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Journal : Jurnal Ecogen

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Pengaruh Financial Literacy Terhadap Bank’s Performance di Indonesia Fry Melda Saragih; Debi Eka Putri; Yenny Wati; Nelly Ervina
Jurnal Ecogen Vol 6, No 2 (2023): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v6i2.14706

Abstract

This study explores the effect of financial literacy on bank's performance in Indonesia using the measurement dimensions of financial attitude, financial knowledge and financial capability. This quantitative research adopted a cross-sectional research design to collect data from 257 respondents using Google Form. The collected data were analysed using partial least squares structural equation modelling (PLS-SEM). As a result, financial attitude and financial capability showed a significant positive influence on financial literacy and bank's performance. In addition, financial literacy also shows a significant positive influence on bank's performance. Meanwhile, financial knowledge has no significant influence on financial literacy and bank's performance. This study proved the mediating effect of financial literacy on the correlation between financial attitude and financial capability. However, financial literacy has no mediating effect on financial knowledge. The results of this study serve to inform customers, managers and policy makers in Indonesian banks to design effective strategies on how important financial literacy is in today's volatile market. Ultimately, providing financial literacy knowledge to customers can have a good impact on bank performance, in addition to making customers more financially literate and able to make good financial decisions.
Co-Authors Berty Kristina Siahaan Christine Loist Darwin Lie Debi Eka Putri Efendi, Efendi Efriliana Naibaho Eliza Arshandy Elly Susanti Erbin Chandra Ernest Grace Fry Melda Saragih Herman Herman Jubi Jubi Julyanthry Julyanthry Kiki Mailan Riski Liper Siregar Manurung, Sepbeariska Melvin M. Simanjuntak Musa Silaen Rosma Simangunsong Septiany Velita Simatupang, Sudung Sofiyan Sofiyan Sonya Putri Shinta Purba Supitriyani Supitriyani Welly, Yerisma Yansen Siahaan Yenny Wati